Circle K

Tim F. (The Man With No Name)

2022-05

This is a nice quiet place to stop to get gas right outside of LaGrange towards Brownsboro, the clerk was a nice lady. Hello, nice lady. Store had a clean parking lot, was clean and sparkling with bright, welcoming light, the gas pumps were more than the usual. They where nice, clean, good looking pumps that visually make a statement "I'm better than those others". Truly, as I was observing them as I drove away to work, they actually seemed sturdier, wider (width/depth/height? Do they actually exist? Or maybe I was actually excited to buy gasoline from the pleasant feeling and mood this location caused? Wow, to actually enjoy making a fuel purchase? I can't recall that I was ever in a good mood and enjoying buying gas anywhere, at any time in my life since I was 16. I don't remember or recall one single time that I was happy to be purchasing gas. So if you want to get in a good mood and see some pleasantness and some cleanliness and something different, right outside past the courthouse on 1st Street not quite out of LaGrange towards brownsboro is the place to go to circle k a single aisle of 2 double pumps is it. Even though we were in the rush because it was early morning and going to work, everyone seemed laid back. It has a nice sign (looks new) high up right close to the road that displays price for 87 octane I do believe. Now that I think on it, whoever owns this place takes excellent care of it and cares about it. It says a lot about business, that whoever is responsible for it (i.e. owning it) they care about it, most definitely everything else as well, including the customer. Five stars, hands down.

Tom

2024-03

The dark hair lady who works nights is one of the rudest people I've ever met. I think she's just not a fan of colored people because it was all smiles to the white dude before me.

Tic Tock

2023-09

I would like to give this a negative 1star as I'm calling the location at this moment and writing a review. The phone just rings and then hangs up. I have called this location several times and left a number for the manager to contact me about a pump that got stuck, and instead of getting 10$ worth of gas it kept running until it charged me almost 40$ worth of gas. I had to yell at a man leaving the store to tell the clerk to manually STOP the pump. By the time he stopped it I was charged triple the amount I was trying to get. I left my number for a manager to call back and here we are 10 calls and 3 days in and no contact from a manager. when I left after speaking to the clerk that night I suggested that he put a sign on the pump in question, so others wont use it and have the same issue. When I returned that same night after waiting for the manager who was suppose to come in at ten did NOT call me back there was no sign. She informed me she saw my number but couldn't do anything so she didn't bother to call. She then began to tell me how pumps work as if I didn't apply everything I know about pumping gas to try and STOP the pump. lol...what? I think after 25 years of pumping gas I know HOW to stop a pump. Stopping a pump that WONT stop is a different story. She said she was only an assistant manager and could do nothing. I understand people not caring about their jobs especially when there are no incentives to do such, but have ya'll done away with basic customer service completely? She offered NO solutions just an "oops our bad"... This is not the only time I've had issues with this location but it is the first time I have been so upset to do one of these stupid reviews. This is pathetic. I guess when you are overcharging your customers you just dont care what happens as long as you can make a profit. I knew not to use this location that night and next time I and always I will go with my FIRST instinct. Hopefully everyone else realizes how horrible this location is and they also go to other options. Lastly, I would like to say "Thank You" to Stephanie the GM who never took the time to at least call me back.I also noticed they only respond to the positive feedback on here. But I'm also willing to guess the positive feedback is from their own employees or close friends being as all of those reviews are limited on explanation of their experience. I know some companies do that to boost their rating

Shawn Howell (Trucker's Rant)

2023-11

Staff isn't friendly, the store is always out of items and the fountain machine is always broken or out of cups/lids or beverage selection is unavailable.

Lea L E A glover

2023-09

The guy is so slow, don't think he's been there long on another note y'all need to tend to y'all's fountain machine, make sure the bib is not expired and make sure it is clean!!Thanks your loyal customer.

Courtney Crabtree

2020-05

Consistently the rudest gas station workers in town. They've lost mine and my family's business for good.I actively avoid giving them my business based of past experiences, but today I was short on time, so I stopped in to buy a drink and lotto tickets. And I was over charged for the drink. Again. The exact monetary difference wasn't alot; the problem is, not only was I over-charged, but the cashier explained it away by saying I had a "double drink" -which isn't a thing. Prices are set and advertised by the cup size, or in the case of frozen drinks, by it being a frozen drink. Simple.I had brought in what I knew the drink cost; but still had to go back to the car and get more money. When I told her that she was over charging me, not only did she use the excuse I had a 'double drink' (which if l had actually had a double drink, it wouldn't have fit in my cup, and she actually wouldn't have charged me enough), but she then told me the classic "I didn't have to shop there if I didn't want to."First off, as the paying public (in a very small town), employees shouldn't tell customers to go somewhere else. Because that leads to posts like this, and relating this to work associates, friends and relatives; for them to take that workers advice.And my past experiences with this location and these workers have been that the lotto machine apparently only works at certain times. Because every single time I go in there at night, I'm told the machines are down. Funny, because when I then go elsewhere, I have no problem getting a ticket.

Kristen Delong

2022-05

I went to my local gas station that I have been a regular customer of for the past two years. As I walked up to the counter I looked at the cashier and asked if I could have 10 packs of cigarettes'. Without leaving a second to breath in between the cashier (Ashley wash, as her name tag said) immediately threw her hands up in the air and said "NO! I'M NOT DOING THAT" with a raised voice. In all my life I have never been spoken to in this manner and especially by a customer service representative. I proceeded to ask why and she replied with "WE HAVE A LINE", again, with a raised voice. I turn around to check the on the absolute chaos that must have been happening behind to have warranted such attitude from this lady and noticed there were two people behind me. I also noticed that there was another available cashier behind the counter. Ashley the proceeded to ignore me and look toward the people behind me and shouted "NEXT", I looked at the customers behind me, apologized to them and looked back at Ashley and insisted that I be served since I am a paying customer and that I should be treated no differently than anyone else. She still refused me service, the other attendant Ray, who's always been polite, asked what the problem was, I told him I was asking for my usual transaction and in order to defuse the situation as quickly as possible he offered to take care of my transaction for me. I can't begin to describe how disappointed I was to hear Ashley continue to talk in a disrespectful manner about me to other customers!!!! This is so ridiculously unprofessional that I was left shaking with anger and speechless!!! I asked for the managers name and number, they gave me a name and just wrote down the store number, which is currently useless to me since I wanted this addressed immediately. So I called many other numbers and got nowhere. So I'm here, writing this email in hope that I get a response and this gets addressed with a rapid response. This girl needs to be relieved of her customer service duty.

Raymond Garland

2023-05

I'm not using self checkout. I have found an alternative that is 528 feet further away. They aren't open 24 hours, but I can plan ahead.

DanaRose Crisp

2017-05

The hot case food is always fresh. The refrigerated drinks are always cold. The staff is very friendly. The best value there is the XL 44oz polar pop for .79 cents and the flavor varieties are vast! On the down side.. Go before you get there because the bathroom is filthy.

Maddix Rubio

2018-05

The clerks are always friendly esp. the third shift guy. Can't quite remember his name but he's the elderly gentleman he always brightens my night when I go there. Turns my 2 minute trip into a 20 minute trip, but that's a good thing. They make me want to go there instead of Speedway!

Jenny Robinson

2017-05

Every time just about the older male cashier Mike is irrational and rude and not friendly hardly ever. On several occasions he's been lude and cussed both myself and my boyfriend. I'm not trying to make him lose his job because everyone has to make a living to survive. I'm just asking if you could suggest a way to make our experience more pleasant. My boyfriend's last unpleasant experience he only had change and was purchasing a polar pop,apparently Mike the cashier didn't like the idea that he only had pennies mainly to purchase his drink, so my boyfriend expressed that Mike the cashier made him roll all his pennies and place the remaining change in a donation container and cussed him while my boyfriend did as requested and rolled his pennies. When he came out to his vehicle, he expressed this to me and how he felt like the cashier was rude and irrational. I hate to complain or get someone in trouble but it has happened many of times and for no good reason other than he's unpleasant and doesn't enjoy his job and is a grumpy old man.

Stacy Hoehle

2016-05

My credit card was skimmed here the second week of December 2015, then used fraudulently in the south end of Louisville. If you purchased gas with a card at the pump, check your statement and consider getting a new card.

Kay C

2019-05

Watched the clerk sell to TWO MEN in front of me with no IDs. Ironically wouldn’t sell anything to a woman? Awesome.

Brandy Kaelin

2023-05

Place is always busy but the keep service fast. Pricing is good on things.

Jamie Jones

2022-05

Service is awful. They are rude and very nasty talking to customers. I don't recommend going there.

Angela Ciarlante Adams

2017-05

The WORST customer service! Disgusting store. Joe, the attendant was rude and unpleasant. Store phone number doesn't work

Ronnie Rocker

2019-05

Ray the 3rd shift employee always brightens my night very friendly

JAYLYNN REEVES

2023-05

Fuel pumps barely work.

travis heim

2019-05

Erin was very nice!

Clint

2020-05

Needs a complete remodel, rough crowd

Jrm Monroe

2023-05

Good friendly people

Martin F

2023-05

All ways friendly 👍

Steven Spicer

2019-05

Stop there for gas and food.

Peachy Gurl

2018-05

Prices are high