Walgreens Pharmacy

Jennifer Maddy

2024-02

I would leave a zero star if possible. I have never been treated so bad at a pharmacy. After waiting in the drive thur for 30 minutes they tell me my insurance is not going through. After they explain this to me I asked them what the prescriptions will cost as a cash pay. They tell me, I tell them to fill them not caring because my son needs them. They tell me they haven't started filling them because the insurance issue and proceed to tell me I have to go to the back of the line or go in. After asking how long it will be I tell them to just fill them and move forward to go park and go in. After waiting they have lost my insurance card telling me it's my fault because they put them in the box (never opening the box for me to take if they actually did) and I drove off and didn't get them. After calling them back they say they viewed the camera and the girl put them in the box, so it's my fault. So someone out in Hopkinsville has my sons insurance card which is a major violation of the HIPAA ACT/Policy. How can it be my fault when they didn't give me the option to get them or even tell me they put them in there? Also the tech and pharmacist were total disrespectful chewing me out and accusing me of their fault. I would not recommend anyone to go here for anything unless you want to be treated like trash for them making mistakes and your personal information exposed to any and everyone. Unfortunately my child will have to wait next time until our pharmacy is open! By the way they weren't entering the correct information which is why it was being rejected!

Kimberly Hernandez

2023-11

I advise that if at all possible, find a different pharmacy to get your new medications filled. If there is a medication that you will need immediately or the same day, please don't go here. You will wait no less than 2 days, even for a medication called in from urgent care.

cosma watson

2024-02

The last time I was there they seemed very understaffed. The waiting time in the pharmacy was too long but overall I will shop here.

Robin Oh

2023-05

They have shorted me on my prescription at least two times. The had to do an audit to see that their count was off. They have also "lost " two of my prescriptions. They were turned in the exact same time as my other prescriptions, and those prescriptions were there. However, the controlled prescription was no where to be found. When I spoke with the pharmacist, she said the pharmacy manager would call me the following day. That was weeks ago. Someone that works at the pharmacy has an issue, in my opinion. If I could give them a zero, I would!

A Smith

2024-04

Amazing service, appreciate "VV" pharmacist helping me and my family.

WilL SinN

2023-10

Hopkinsville, stay away from this walgreens pharmacy. The employees in the back are horrible.Also, Walgreens failed to inform the public that they started using generic pharmaceuticals to fill prescription.This right here... this is why they closed Casey's?

Michelle S

2023-05

Absolutely horrible customer service. My prescription was sent to them 2 weeks ago & has been delayed for various reasons since. Called today to check on it. Got put on hold for 10 mins. The tech finally answered the call and promptly hung up. Called back only to get told that they had no idea when my prescription would be in so if I didn't like it then I could go somewhere else.

Penny Hefley

2022-05

Love the Walgreens! When my usual pharmacy could not handle a refill in a timely manner, they were able to step in effortlessly and get the prescription filled. And when my mail-in pharmacy was going to charge me over %250. for one month's supply of a med that I have taken for years, we went to them and they were able to get me the same exact med for $40.!!! Also, it may sound cheesy, but I never pass up a Wslgreens at holiday times!

Brianne

2023-05

Extremely slow service. I had a scheduled pick up and they didn't have it ready and they told me it was going to take at least 20 minutes if I waited there but it would be a few hours if I left and came back?? What sense does that make. Had two people in line and took them 25-30 minutes to just find their prescriptions.

Brook Mason

2017-05

Outstanding they seem to always have the RX I need when other pharmacies doesn't have the Insulin I need for my pet, Plus they are a lot cheaper if you have a Prescription savings card that they will give you I pay $45 yearly but I save half the amount at least every month on just 1 RX I save over $65 monthly so paid for its self the 1st time I used it! Amen & God Bless them for having what I need.

Honest Bitch

2023-05

I have a rat as a service animal and am waiting for his tag to come in but due to his size I can not get a service vest for him I was illegally asked for my papers and told I can not come back with my service animal until I have his tag

MomDana Dill

2022-05

Reliable and friendly. At certain times there are longer waits but you can always go at a time when it’s not as busy.

Jon Bell

2022-05

Slow beyond slow never has the meds filled on time wouldn't recommend

Jesse Ellyson

2021-05

Why is the pharmacist not wearing a mask?