Patriot Chevrolet Buick GMC

Leslie Barnett

2024-02

Outstanding dealership in every way! The general manager, Gene, was truly fantastic! He helped every step of the way ensuring we were well taken care of from the minute we walked in until the time we left. Our salesman, Jason, was an expert in helping us chose the right vehicle, he detailed all the options that would fit our family’s needs, and worked with us on our budget as we selected the best vehicle. Cortez, the floor manager, assisted as well explaining what could be done on our trade to make the transaction happen for us that day. They also have a gentleman by the name of Zach to explain all the details from the technical options of the vehicle and help set up your GM account including On star. The trade and new vehicle purchase was finalized by one of the best professionals you’ll ever meet in their Finance office, Nate. He took good care of us and walked us through all the paperwork needed to take care of our family and our new vehicle. Each person on the team cared for us like we were a friend they had known for years.Gene has a great team at Patriot Chevrolet in Hopkinsville Kentucky! You have to visit them soon and let them take care of you. You will leave a part of their family! And they will be a part of yours!

Greg Lundius

2024-02

What a fine experience we had working with Garrett and Jason. They found us the perfect fit to our needs.They treated us with respect and dignity that is lacking in todays world.Buy from these guys, you can’t go wrong.

Laura Ingram

2024-05

I was charged 125 dollars to be given a false diagnosis. I was told battery was no good and upon having checked at two other places battery was found to be good. I'm happy with my GMC but the customer service needs a lot of work. I had planned to buy new all weather mats and rain guards but after this I will probably go through another dealership

John Sinks

2024-04

I purchased my new 2023 Buick Envision at Patriot Chevrolet Buick a few weeks ago and they were great to work with. From my salesman “Eddie Proffitt” to the management team. I would highly recommend this dealership for your next vehicle purchase

L. Bellew

2024-02

My husband and I purchased a vehicle here and it was unlike any other dealership we have ever been to. They treat you like family and ensure you are fully satisfied. All the staff was professional and helpful. Our salesman James was amazing. The general manager Gene took time to meet us and help us personally and he was very hospitable and hilarious. You could tell the environment was very chill and they were all so eager and willing to help. I would not only recommend this facility but we will only buy from them going forward. HIGHLY RECOMMEND!! Don’t go anywhere else this in the only place I have found that truly cares for you and your family not just your $$

Christin Mullins

2024-04

What an amazing experience I had with Patriot Chevrolet. The staff was courteous, knowledgeable, understanding and very patient with my husband and myself in making our decision on a vehicle. Especially Janel. Big thanks to all the employees who were also just as kind and helpful Billy, Tim and also Nate! We felt comfortable and not pressured or forced into buying anything. Bonus, they do courtesy checks too even after the purchase to make sure we understand our vehicle and everything it has to offer. Also to answer any questions we may have. I wish I could rate them higher! No badgers working there! 😉 Thanks Janel!

SUMMER DAVIS

2024-03

Nice people, always friendly. Going to enjoy my new car!!! Gene is awesome to talk too about anything at car lot. Zack Rojas really took the time to explain and show me how to use the technology in the car. Great personality! Eddie was nice and friendly to deal with. I’d recommend going here for vehicle purchase.

Sandra Durham

2024-03

Great experience with Patriot Chevrolet. We worked with Janel Adkins in purchasing our 2024 Chevy Silverado 1500 RST. Very professional and knowledgeable about the truck. She went over all the technology in the truck and paired the phone, many do not do this. Thank you!

Kristina Pecor

2023-09

Janel Adkins really helped me get a great new ride! I love my new-to-me Camry! Thanks, Janel!! Y’all need to go see her! This place helped me get into my car when I thought I had no hope! I got a great deal and I felt comfortable and they were easy to talk to and great to work with! We had a great time while making major decisions! It’s a great place they are friendly and very helpful

Renee Rietveld

2024-03

Great dealership to work with. Purchased a new Yukon, was slightly nervous not seeing the vehicle in person but purchased over the phone since I live 5 hours away. It was the easiest buying experience ever. The delivery driver was very courteous, and the salesman did great over the phone.

Jamie Brooks

2024-04

Update 3/28/24--Just was contacted by manager and they are making things right. Will have to change to 5 stars.I bought a used 2021 SUV late evening of 3/26/24. The next morning we noticed 2 things wrong. 1st -1 daytime running light is burned out and driver side seat handle is broke. I let salesman know that very next day and he asked manager and he said the manager said, they sold it completely gutted, no warranty. Which is fine but this was the very next morning and I would think the manager would say, we should've caught that with inspection before selling it and have nothing really to do with a warranty. Not sure who the manager is but they aren't professional at all and with something like that, I won't be back. As far as the salesman, he was really great.

Vickey Barnes

2023-08

My husband, Eric, & myself had such a perfect experience buying our vehicle from, Katherine at Patriot Chevrolet.Once Eric had went to Patriots website & completed the credit approval info, (which took maybe 2 whole minutes) he was contacted within the hour & Katherine did all the hard work for us.My favorite part of the car buying experience was the customer service... from literally everyone at Patriot Chevrolet. Starting with Katherine & her incredible behind the scenes magic, my husband & mine only major challenge was, "do we want this color or that?" All paperwork, details, ... boring stuff... it was all printed, highlighted, ready to be signed by the time we got to the dealership. (Truly amazing!)I also want to thank Nate in the finance department. No one likes talking about money, credit scores, & income to total strangers. However, Nate was relatable, knowledgeable, & hilarious. It was refreshing to work with someone that didn't make us feel embarrassed about questions, but rather explained the answers before the questions were asked.As for the rest of the team at Patriot, from the moment we walked in the door our experience felt genuine & exciting! It really seemed like everyone invested at least a few seconds of their time to welcome us, congratulate us, & just shared in our overall excitement.To sum things up, I highly recommend Patriot Chevrolet & if you don't have a sales person, ask for Katherine... she is seriously amazing!Vickey & Eric Barnes

Michelle Reeves

2023-05

Mrs. Susie is the best saleswoman she always helps me pick out the best cars for me. This is my second car purchase an I just love this car. Great mileages great on gas.

Christine Bufkin

2024-03

I have never been so pressured into buying anything like I was that day. I even asked for my own car key back and the sale lady refused.I can in looking for a barely used car, and she shows me a wannabe station wagon, knowing I would turn that down.I've been watching FB, and you guys had no problem selling used vehicles to others. Am I happy with this vehicle? no not at all. Now I'm stuck with something I did not want.Also, I kept telling her I can't afford those payments. She she grabs a banker guy to run his spill.Thanks for making me feel like I'm going fail. I can not afford this vehicle, and she is a awful lady. I've regretted it since I drove away from that place that day.

Kimberly Fitzgerald

2024-05

I came in to buy a car and meet with Janel Adkins and she was my sales lady, not only sales she was a fighter for me and because of all her hard work I left with the car I wanted not what I had to settle for and that is very rare. She worked her butt off to get me done. I will not for Janel and will send referrals!! I was a challenge but she beat it!!! Thank you Janel Adkins!!!! Your the best!!!!!

Janice Hightower

2024-03

First of all my car was not serviced on 3/11/24. It was serviced on 3/9/24. I sat in the waiting room and could NOT watch TV because they could not find the remote which they claimed was locked up in the managers office over the weekend. Really?I got home and realized they did not give me page 2 of my bill so I don’t know what they did to my vehicle. Unhappy with that day of service. I would like for someone to send me page 2 of my service bill so I can have for my records.

Diante Hall

2024-04

I had an amazing experience! Janel Adkins is the woman to go to! The whole team is very understanding, and had us in consideration according to our needs the whole time we were there. Will definitely be coming back!

xavier stillman

2024-02

Update edit: I've been back and forth with the dealership about the issues and it's been challenging they have been pretty chill just trying to get them to hold up there end is a total nightmare of a run around if you thinking about using these guys to get a new car do a full inspection of the vehicle they want to sell you, do a test drive and don't sign anything with out reading it fully it saves headaches laterOriginal post:My guy Peter sold me my truck cool dude, but here's where I'm pissed off I got lied to hard and this place keeps trying to screw me over, the sold me a truck I thought was pretty clean thought I would be getting a good deal but when everything's said and done I'm gunna end up pay more then 3 times what this truck is worth... the facts they told me this truck had been thru the shop and looked over as it was a previous trade in it's the only reason I bought it cause I honestly thought these people where genuine and I've never bought a car of a dealship before... I leave with the truck the front ends wobbly check engine lights on and it's idling rough, try to get it back for a service they charge me 128 bucks just to do nothing but look it over which was how I found out they sold it to me under a as is clause and now I find out the truck had been in a wreck and I'm paying 21k for a wreched vehicle 37k after the loan... and they never gave me the car fax this truck isn't worth 21k it's barely worth 15k... these people are a joke and con-artists I should have reviewed this place before ever going but I guess I was in desperate need of a new vehicle and these guys could tell that

Lindsey Shae

2024-02

This was by far one of the easiest, hassle free vehicle purchases. I called the dealership this morning, spoke with Janel Adkins, & she was able to assist me through the entire process via text and phone call for the purchase of my GMC Sierra.Edit: I am back the very next day purchasing a matching Acadia from Janel Adkins, & the service, ease, & experience is just as excellent.

Michael Lane

2024-03

I'm very happy with all the personnel I encountered at the dealership. All seemed very professional and I really appreciated how Gene handled his crew. I would of liked to have had a better go over of the vehicle and it seemed very dependent on my having a smartphone and also forking over my bank card # to Onstar. I was not impressed with that 'only this way' format. I did not opt to continue with Onstar in that moment as I was under the impression I got to try it first without setting up auto payments until after I got to try it. I have no owner's manual with the vehicle that I can find anyway and that is disappointing as well. It's hard for me to dedicate to more money right after I just spent the most at one time I ever have please understand that. Can I get an owner's manual or does it too depend on Onstar?

Nathan Baker

2023-05

Patriot Chevrolet in Hopskinville , Kentucky gave me a great experience. Our sales representative was Quan Webb went above and beyond he worked with us and gave us the best deal that other Chevrolet Dealerships wouldn’t. Also Nate Henry the finance accountant was amazing and fun to work with. Made the experience smooth and fun. I recommend this dealership they are willing to work with you and give you the best deal others wouldn’t.Thank You Quan & Nate for the best dealership experience!

Freeman Lee

2024-02

I like it a lot few things to make it personal but I appreciate all the help your team showed me.

Kelly Davidson

2024-05

I have never been to Patriot, but after seeing your general manager being belligerent and rude in public today to another business owner, I never will set foot in there. Completely unprofessional for someone in a customer based business to act.

Prince Oppong Yeboah

2024-01

Cortez, the sales representative my wife and I worked with yesterday was incredibly helpful. He was very patient with me despite the incessant questions and probing I was bombarding him with. This man went as far as offering his own food to my pregnant wife when she complained about being hungry. Having a negative equity of about $8000+, Cortez and Chris Castro worked their magic to absorb the entire debt, got us a brand new truck with positive equity having traded in our Tahoe. These guys are incredibly knowledgeable, resourceful and helpful ;would recommend their services to anyone (with a good understanding of car sales—-do your due diligence as a customer) everyday.

Chris Proctor

2023-05

Great experience, Cortez is a class act, I'm sorry but I don't remember the other team members I dealt with, but they were all real, I wasn't planning on buying a truck that day, but they made it so lucrative that I simply couldn't say no! Will do business with again! ☆☆☆☆

Nisha Maloa

2024-03

Ms. Janel Adkins is the best! The process went smoothly- came in the office and greetings 100% great customer service. I never thought I will walk out with a brand new car but Ms. Adkins and her team made it possible. One happy customer here! Ms. Janel thank you for all you to our people and keep doing what you love the most. Mahalo nui loa( Thank you very much) please ask for Janel and she will make sure you don’t walk out with your dream car.

So Choi

2024-01

Gene, Cortez, and Nate were incredibly personable and courteous while helping my mom purchase a vehicle today. Honestly, everyone there was!! We have returned home with a “new” car and huge smiles! I truly recommend stopping by this location if you are in the market for a car. Thank you all again!P.S. Gene’s dog, Harley, is adorable!

Lynn Marlowe

2024-03

Didn't do necessary work (cracked fuel module which controls the power to the fuel pump) on a used truck prior to selling it. Two weeks after purchasing it the truck wouldn't start. That resulted in a $1,000 trip to a mechanic. Would not return calls.

Taylor Lentz

2023-11

Great service from Eddie proffitt and Nate Henry all my questions were answered and information was given clearly . My new car was clean and ready to go for me as I left . Highly recommend getting your next vehicle here.

Official Hot Boy Roc RFM

2024-01

Janel has been very patient with me and worked with well, and listened to my needs and delivered what she could for me and put a huge smile on my face. she is the absolute best in my book, I am now riding in my brand new 2021 dodge charger all thanks to her. Thank you so much, Tap in with Janel Adkins for your new ride!!!!!