4.1 (158)
801 N Main St, Franklin, KY 42134
(270) 586-4326
restaurants.subway.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert Rickert
2024-02
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Barry Roberts
2024-04
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Summer May
2023-05
The sub was awesome 10/10, definitely recommend this place the service so great they were so nice, definitely coming back soon!
Jacob Kienzler
2023-12
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Brittany Spacht
2023-06
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Gayla Warren
2023-05
There were several men in front of me. The associates made all the sandwiches as requested and to perfection while being calm and friendly. They enjoyed their job and it showed. It was a great experience…ps…My carry out food was “Perfect “.
john baker
2023-05
I stopped by for lunch during the busiest part of the lunch rush. Just have to say, there was a young lady making sandwiches for multiple clients and "to go" orders. I would've been totally overwhelmed, but was impressed that she was calm, polite and 110% in control of the situation! She was making as many as 12 sandwiches at a time, doing a great job with each, putting them together with care, communicating politely with customers eagar for their food, helping finalize order details at the register and just being the boss of her space! It always impresses me to see when people take their job seriously and focus on efficiency without sacrificing quality.
Charlie “charliegu2true84” Gu
2023-05
Even though they didn't let me bundle, we were able to negotiate the terms of my footlong sandwich and he was able to honor subways foooong special. All kidding aside though , the employees and management team that they have there are very service oriented, and they seem to actually genuinely care about their customers experience as well . I would recommend this subway to my friends
Crystal Morphis
2024-02
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Kandice Rittenberry
2022-05
We always eat at the Subway all the time usually it is great fabulous service no worries today was not so much. Came in came in and got my sandwiches and I understand that they are training but at the same time customer service is key I decided to go ahead instead of just getting 2 sandwiches get a 3rd one and it seemed like they were irritated so I just went ahead and got my 2 sandwiches and left
Autumn McDaniel
2023-11
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Janie Noles
2023-10
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Gray McGregor
2023-06
Nice people, good sandwiches!
James Jennings
2022-05
My wife ordered steak and cheese foot long I got meatball sub and a drink got home to eat and meatball sub was good. But the wife got a BBQ BLT SHE was not very happy lesson always check order before you leave drive thru happens allot anymore
Kimberly Stinson
2021-05
I arrived at the subway in pilot, at exit 6 in Franklin Ky. At 1:30pm, there was a sign that said gone to lunch be back in 30 mins. I went yesterday around about 1:25pm and there was the same sign. I've never heard of a resturant close for lunch, for lunch. Hummm very disappointed customer here. There needs to be a sign outside, so i don't waste my time.
april adamson
2018-05
It wasn't a good choice for us!! The so called fresh veggies were almost all very old and some were no good anymore. My son showed his concern and the lady said that it was normal.. That isn't normal nor acceptable... very I'm unplease with this subway location!!
Katie Dillinger
2022-05
This is the best Subway in town. The food is always fresh and we appreciate the drive thru so we can just pick it up.
Larry Cassity
2024-02
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jennifer brinkman
2021-05
Lady behind counter with huge attitude. Refused to serve us because my husband has emphysema and did not have a mask on. Reporting to parent company on all social media platforms.
Troy Jenkins
2020-05
I don't remember eating there nine months ago but if I did I imagine it was pretty good just don't go out of my way for a sandwich
William Burton
2021-05
Food is good customer service about to B sometimes they will interact like they care and other times they have no thought of caring about customer service
Samantha //
2023-05
This is the fourth time I went there and they forgot something. I also had to wait forever before anyone would pick up the phone.
Raymond Haddix
2023-06
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Cassetty Munday
2019-05
Great customer service. Manager is wonderful. Always receive excellent and fast service.
SMS
2021-05
Always an excellent experience at this subway location. Love to order online and pickup in the drive thru!
Randa Fleming
2021-05
Nice restaurant...great employees but the toaster has been out for weeks.
Greg Hall
2018-05
Poor service. Ask for toasted sandwich and it was barely toasted. Soda machine was filthy. The worst store I have ever been too
Jeremy Harper
2022-05
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Jeff Cooke
2021-05
They were pretty quick for the amount I ordered.
Alexandria Velasco
2021-05
The drive thru is so convenient and they do the 2/12 footlongs.!
Monday | 7 AM-9 PM |
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Tuesday | 7 AM-9 PM |
Wednesday | 7 AM-9 PM |
Thursday | 7 AM-9 PM |
Friday | 7 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 9 AM-9 PM |
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