Furhaven Pet Products Inc

4.1 (58)

7130 New Buffington Rd SUITE 400, Florence, KY 41042
(859) 283-2337
furhaven.com

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Pet store

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jodi Marlow

2023-11

What a great experience and great products. I highly recommend their products. I have purchased a few dog beds from them with no issues but the last bed I received seem to have a flat spot in it probably from shipping and the company was amazing to work with probably the best customer service I have experienced. This will always be my go to company and I will always recommend them. High five to you all on a job well done.

Shane Hunsinger

2023-08

We STRONGLY recommend Furhaven Pet Products. The customer service is superior, as is the quality of their products. Our dog loves her Furhaven dog bed, and we love how they took such good care of us.

Leah Ayau

2023-05

Best customer service!!! I got a dog bed as a Christmas gift and the zipper broke right away. I kept forgetting/ procrastinating to call them and get it replaced. I finally called them ONE YEAR LATER, and they didn’t just replace the cover, they sent a whole new bed, no questions asked. My dogs love this bed, and the cats do too. All future pet beds will be ordered here!! Thank you Fur Haven!

Tracy Stefanik-Berg

2023-05

Can't speak highly enough of customer service and quality of products. Our older dog has arthritis and bed has done wo ders. One of the guilty parties( we have 2 ) chewed up the side. True to there word, it was addressed. I have a very happy 13 yr old dog! Nice to have a trusted company.

April Howard

2023-11

The staff and employees were very friendly! Clean and efficient! Love this place and these people!!

Anthony Creech

2022-05

I only worked there for 2 days and I will tell you the place is very dirty, the parking is very obstructed to the semi truck drivers and 85 percent of the workers are Hispanic and do not speak English very well, very hard to understand even if you speak a little Spanish. They cancelled me as a temp worker because honestly I was struggling to keep up with the others on my second day so I had a anxiety attack and I had to leave so then they canned me and didn't even try to work with me, But that's probably why they can't keep workers and they are always struggling to keep workers, I bet some of the workers are illegal citizens!because of the pure lack of English speaking workers

Brandon Tucker

2019-05

Nice people, old school loading ("just get it done so I can go home" mentality), light loads (pet beds). Only reason they didn't get a 5 of 5 is because the yard is super tight, get your game face on in here, lots of movement, with cars and trucks occupying the same space. Entry door is between docks 18 and 19.

Carol Butler

2020-05

Ordered a bed for my Lab and it came promptly, however, the package was stuffed so tight it ripped open. The bed was exposed and taped over in an attempt to salvage the package. Will not order from these people again!

kelly Cooper

2023-05

I've only worked here since last monday but the people ore mostly friendly work is fast paced stay busy the day goes by fast

Alberto Humhofe

2023-05

very attentive good treatment they solved my problem quickly and that is what a driver wants when he comes to look for a load 💯👍

Chris Leonard

2018-05

This place is a cluster f##k!!! Plant manager and one supervisor (Jerry and keith) are completely rude and I would not recommend these ppl to anyone due to the corporate attitudes.

Bill G

2020-05

Very fast loading and really friendly people. Lot of cars in the way.

Marcus Smiling

2023-05

Arrived 3 hours early in and out 45 minutes

Shane Sashee

2022-05

I couldnt ask for a better place to do team work...

Amanda Hunt

2018-05

Furhaven has the best high quality pet furniture!

Naptown22

2023-09

🤦🏿‍♂️👀

Tony Chuga

2019-05

Loaded me in under 1 hour.

William Steingraber

2023-05

Got in early.loaded quickly.

87EVEN6IX

2023-06

Efficient

Meagan Grissom

2019-05

Cute little shop!

James Raleigh

2021-05

Great Products!

artisha howard

2018-05

Awesome

John Boggs

2018-05

Great

ruth riley

2020-05

Got good pet thing

Virgil Bishop

2020-05

Quick loading

Noelia Moreno

2020-05

Well

Opening Hours

Monday 8 AM-3:30 PM
Tuesday 8 AM-3:30 PM
Wednesday 8 AM-3:30 PM
Thursday 8 AM-3:30 PM
Friday 8 AM-3:30 PM
Saturday Closed
Sunday Closed

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