Erlanger Pet Resort & Day Spa

Meade And Associates Appraisal Firm

2023-06

We adopted Layla a few months ago and it was time for a beauty treatment (grooming). I was very happy with the finished product. Christine followed my requests for scissoring vs clippers. I saw nothing that I was unhappy with. My only concern is how loud it was when entering the facility. It was apparent that Layla was stressing. She really doesn’t care for other dogs. Not sure if this issue can be addressed other than using a stand alone groomer shop next time.

John Lobenberg

2024-01

Once again our dog seemed happy to see us. She also ate almost all the food we left for her. This is a very good sign she liked where she was!

Dia Rose

2022-06

This place and the Employees absolutely love animals and it shows!! My Snoopy comes here to get groomed by Christina and she’s wonderful.I was waiting in the parking lot and the doggy daycare team was outside with the dogs. A large dog jumped stood up on its back legs to hug the worker and she lovingly holds on and loves this dog back. It warmed my heart to see!!!See the pic I took.

Amber Noonan

2017-06

The entire staff is awesome! They love the dogs and take extra great care of them. My puppy is never excited to get in and out of the car unless we tell him we are taking him to daycare. When we arrive he pulls me to the door he is so excited!

Rachel Strunk

2020-06

I have been bringing my mini Schnauzer to this resort for grooming for about 4 years now. I've tried three other groomers and this one is the best, by far! Miniature schnauzers are known to matte pretty easily and must be brushed all the time. I can tell this groomer takes her time to cut his fur. Cleans his face, eyes, ears, tail, and rear. He always smells great when he comes home. They even let me drop off before work and pick him back up after if needed. (Although if you pet is not vetted for the daycare, they would be in a crate until you pick them up.) Love this place! We even moved 45 minutes away and I still take the time to bring him here.

kalee simpson

2021-06

Paid $60 for a bath. Staff was super friendly but the whole reason I went here specifically was because my vet recommended it because my dog can be difficult. He was muzzled and according to the groomer when she updated me 5 min in he wasn’t really growling or giving her a hard time so I had hope. But about $15 minutes later I was brought back my dog (All done!?) I questioned whether she brushed him at all since I can spend a good half hour with a furminator myself and still have work to do and she said she did go over him with one. In the car I could see loose hair sitting on him and knew immediately I would have to groom him myself anyway which sucks because now I’m not sure why I wasted time and money going. This is a pic next day before I go at it myself of him already dandruffed up and covered in loose hair, definitely won’t be going back.

Lizza

2022-06

I did not get sent pictures while i was on vacation. the night that I came to pick up my dog it seemed like there was only one person in the building? not a good sign to me that they have god knows how many dogs inside and only one person to care for them all. I'm taking my dog to PetSuites Erlanger next time. I'm pretty sure they keep someone with the pets over night too. this place does not.

Jan Knight

2020-06

We had our Millie there for day boarding this week. She loved it, and the staff took really good care of her. Thanks especially to Trinity for doing such a great sales job over the phone, and to Jasmine for treating her so well while she was there. There were others also, I just didn't get their names. If we're ever up that way again, Millie will drop by to see you!!

Jennifer Walker

2021-06

My dog Franky LOVED spending the day here!! The staff went above and beyond to calm my worries about leaving my baby. He got played with and loved on all day and they even sent me pictures of him throughout the day! I would give this place more than 5 stars if I could!!

Jodi Sampson

2020-06

The staff at Erlanger Pet Resort always takes excellent care of my two dogs. One of my dogs is almost 14 and they have a lot of patience with him and give him extra love. I appreciate their responsiveness and their amazing care!

sidney ruth

2022-06

My dog loves it here. Very nice staff they always ask if my dog will need a bath or any special food. I love that he is so close to a vet just in case anything happens

Mitchell Rorrer

2021-06

Took our dog here last week to get groomed. We told them exactly what we wanted done and were pretty specific about it. When we got our dog back his cut wasn’t even remotely close to what we asked for. It was the complete opposite.Additionally, our dog has scratches and knicks on his body which appear to be from the razor. These scratches are in the spots where he’s shaved lower and have not gone away yet a week later.

Laura Duncan

2023-07

Great for my greyhound! He loves coming for the intimate experience. They truly love dogs here.

jim Quintua

2020-06

Have used this facility boarding our K9 several times in the past two years, however the last two times i have been very Dissatisfied with the experience will not be returning. Staff is very relaxed & young teenagers they did not meet my personal expectations.A friend recommended using the Rover app, has to be better than my experience here.

Neil Keen

2019-06

After driving for an hour for an interview/observation appointment, I was turned away at the front desk before even meeting anyone and told that since my rescue dog appeared to be part pit bull that he was automatically put into the category of a “bully dog” and we would not be allowed entry. After taking a minute for that to sink in and then shaking off the disbelief I began to question how it was even possible for someone to think that way. I don't see any difference in this situation and any other stereotype such as race or religion and it disturbs me greatly to know that someone in this industry has these unfair prejudices, especially a veterinarian. I wonder how the AVMA would feel about that? The staff was very apologetic and said they would ask for an exception but after hearing this I could not possibly leave our family member at their facility. My dog is a sweetheart, great with kids, cats and other dogs. He has never shown any type of aggression towards anyone or anything. I worked at a veterinary hospital for four years while attending college and I still cant believe what happened today, I am embarrassed for this facility and hope that this review can shine some light on this practice of prejudice.

Denise Thompson

2020-06

Used them while visiting a local camp ground. It allowed us to enjoy our days away from camp without worrying if our dog was bothering all the neighbors. Very friendly and accommodating!

Hilary Menchen

2019-06

This is the best Pet Daycare in the Cincinnati area. They are incredibly caring towards each dog and their needs. Living in Ohio and working in Kentucky, I have tried multiple Doggie Daycare's, Erlanger Pet Resort goes above and beyond.

Argh Tastic

2022-06

My daughter cried with worry over her cockatiel while we were on vacation. But the staff sent her pictures and an update every day. Excellent care!

Mark Richardson

2018-06

The people are great the place is very clean. The staff take great care of your pets when you are out of town. They have been taking care of my pets for about 8 to 10 years now.

Michael Edmunds

2024-05

Love it. Wouldn't consider any other.

Jaway33 33

2018-06

Always a pleasure working with this kennel. We always feel so at ease and special when we arrive. I'd never consider anywhere else to board my dogs.

Ellie Nagel

2016-06

Staff is super loving to animals and does an exceptional job at grooming. Groomer always has a pleasant face and loves the dogs!!! ~the groomers daughter

Amy Hill

2018-06

LOVE this place! Great, friendly service from folks who obviously love dogs!! I would definitely recommend, our dog had a blast at doggie daycare!

B Smith

2020-06

We have been taking our dog here for years and always have a great experience. The folks there are super nice and great with our dog!

Amanda Riley

2023-06

We take our dog here for grooming monthly and always get fantastic service!

Alexandria

2020-06

They are great with our boy. We use them for daycare, grooming, and boarding. We know Drogo is in great hands when he’s with them.

Passion4Food

2023-06

Our go to boarding facility for our Boxer Frida. Well run and well staffed facility.

Bob Bialik

2019-06

Our dog loves this place and the people who work there love him. They are great with our pet.

Dottie Leonhard

2013-06

Great staff!!! They take special care of your dogs here and help them to feel at home.

Antwon Reynolds

2017-06

Called twice during business hours, left a message (didn't answer the phone). Never a call back. Glad they showed how unprofessional they are. Before, i gave them my dog.