2.5 (36)
204 Park Ave, Carrollton, KY 41008
(502) 732-4392
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
smoke shop girl
2024-01
Very childish pharmacist and staff, made fun of me because my medication was screwed up and refused to help me, held my other medication in the air and said, do you want me to transfer this! I will never go into another walgreens!
Linda Wells
2024-04
You call sit on hold for half hour no one answers have to call back over and over then finally drive there just to have nothing ready!!! I think corporate needs a phone call!!
michael hennacy
2023-07
I worked here the management doesn't care at all for its employees and no one has any respect for each other that they will argue right in the middle of the store, also that cashier Betty doesn't check id's on alcohol so they should lose their liquor license who knows how many underage sales she's made
Kleyz
2022-05
This store is completely unprepared for the new customers it obtained by Walgreens buying out and shutting down several local pharmacies. On hold for over 40 minutes and still wasn’t able to speak to anyone, leave a message or have a call back at a later time. Also please don’t call people “honey” when you do answer the phone. Will be taking my prescriptions to Kroger.
Sherry Jones
2022-05
I've had the most unpleasant time of being on hold for over 2 hours afraid to hang up and having to call back and wait 2 more hours!!! Very slow response on the phone and drive thru!!! The only reason I'm at this Walgreens is because my normal local pharmacy closed it's doors and this is where I was transferred to!!! Will be switching to Kroger's Pharmacy very soon!!!!!! Atl east they answer the phrase short staffed as they are!!!
Scott Pam Kelly
2022-05
This pharmacy is by far the worst I have ever gone to. I am only here because my normal pharmacy closed their doors. The staff is rude, they do not anwser the phone. My husband was without his diabetes meds for 6 days because of this situation, they told me for a week it will be ready the next day. So they don't anwser the phone so you have to drive there just to be told it's not ready. I will be going elsewhere
Shari Newman
2022-05
I switched to this pharmacy from Kroger because they were so horrible and now Walgreens is just as bad. They don’t answer their phone. You call the store and ask to be transferred and they still don’t answer. No matter how long you hold the recording never changes. There is always more than 3 callers ahead of you. They are HORRIBLE!!!!
Jessica Dukes
2023-05
There is always expired candy on the shelf. Prices don’t always match what register says. Unfair treatment of employees. Lack of anyone with true management skills on front end.
Jane Smith
2022-05
The pharmacy staff is extremely rude, unorganized and non empathetic. They seem bothered by customers and their needs. Since March of 2020, to present time and on at least 5 separate occasions, the exchanges have all been unpleasant. This particular team is in need customer service training and a reminder of why they are there in the first place. TO HELP THE CUSTOMER!
Jeannine Proctor
2022-05
Everytime I call there I'm usually on the phone over 30 minutes to an hour waiting to talk to someone in the pharmacy I think it's rude to do that and very inconsiderate I'm thinking about taking my business somewhere else. This is a common problem with the employees in the pharmacy.
Morgan Mefford
2022-05
What a complete mess. No one at the pharmacy knew what they were doing or cared to be doing anything productive. 4 people standing around not doing anything. I have been a long time customer of rite aid and now Walgreens but I think I will be switching pharmacies.
Raymon Beach
2022-05
The pharmacy sux. Rx’s are never ready when they say they’ll be, usually a 20 to 45 minute wait. So much for the lunch hour. Can’t/won’t manually key in an insurance Rx card when the card reader can’t read it. Lose Rx’s called in by the VA medical staff. Total lack of knowledge.
Carrie Bird
2022-05
Yeah this is not good our pharmacy closed we get sent here someone called said they were putting our information in that didn't happen now my daughters medicine is late and all messed up which I made sure to make a point it's a med that this could not happen with here we are on hold . 25 min's 🙄
Laura Taylor
2022-05
Pharmacy staff is extremely slow. Was on hold for 40 minutes to be told they are on lunch break at 2.47pm to hold for another 30 min or call back
Gary Williams
2022-05
Staff is always friendly and helpful. Always notifies me when my prescriptions are ready. Better liquor prices than liquor stores.
Kayla Moore
2018-05
This is the worst Rite Aid i had ever been to. I have used this pharmacy for as long as i cant remember. Yet every month they always seem to misplace my prescriptions and is rude about it. Sounds like to me they need new management!
jordan brown
2022-05
I think the employees here must be blind and def because either they can't hear the phone or see it.... Maybe both most unprofessional place I've felt with
Cynthia Burns
2023-09
Love Walgreen staff was friendly and helpful
carl brashears
2021-05
Ryan Garrett helped me with my prescription very considerate pharmacist a good man He went above and beyond to help me
Jamey Cobb
2022-05
Store was clean, some of the staff was helpful, others need some training in customer service.
john see
2021-05
Locally... I gave up on Walmart and Kroger pharmacies. Rite Aid or Walgreens gets the job done. Usually not as busy as others.
Sian Versweyveld
2022-05
Made an appt. for a booster shot and they wouldn't do it. Never coming back here.
Sal Manila
2020-05
Amazingly fast prescriptions, and friendly front end cashiers as well
George H Taylorsr
2018-05
It's a good place to shop to get meds and other things such as snacks and drinks
James Briley
2023-05
Nice people great selections
mari arrowood
2018-05
The employees are rude! We will never return.
MsSmittykat
2022-05
Limited selections, basics
connely green
2022-05
Great
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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