Rite Aid

2.5 (36)

204 Park Ave, Carrollton, KY 41008
(502) 732-4392
riteaid.com

Claimed
Drug store
Beauty supply store
Convenience store
General store
Greeting card shop
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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smoke shop girl

2024-01

Very childish pharmacist and staff, made fun of me because my medication was screwed up and refused to help me, held my other medication in the air and said, do you want me to transfer this! I will never go into another walgreens!

Linda Wells

2024-04

You call sit on hold for half hour no one answers have to call back over and over then finally drive there just to have nothing ready!!! I think corporate needs a phone call!!

michael hennacy

2023-07

I worked here the management doesn't care at all for its employees and no one has any respect for each other that they will argue right in the middle of the store, also that cashier Betty doesn't check id's on alcohol so they should lose their liquor license who knows how many underage sales she's made

Kleyz

2022-05

This store is completely unprepared for the new customers it obtained by Walgreens buying out and shutting down several local pharmacies. On hold for over 40 minutes and still wasn’t able to speak to anyone, leave a message or have a call back at a later time. Also please don’t call people “honey” when you do answer the phone. Will be taking my prescriptions to Kroger.

Sherry Jones

2022-05

I've had the most unpleasant time of being on hold for over 2 hours afraid to hang up and having to call back and wait 2 more hours!!! Very slow response on the phone and drive thru!!! The only reason I'm at this Walgreens is because my normal local pharmacy closed it's doors and this is where I was transferred to!!! Will be switching to Kroger's Pharmacy very soon!!!!!! Atl east they answer the phrase short staffed as they are!!!

Scott Pam Kelly

2022-05

This pharmacy is by far the worst I have ever gone to. I am only here because my normal pharmacy closed their doors. The staff is rude, they do not anwser the phone. My husband was without his diabetes meds for 6 days because of this situation, they told me for a week it will be ready the next day. So they don't anwser the phone so you have to drive there just to be told it's not ready. I will be going elsewhere

Shari Newman

2022-05

I switched to this pharmacy from Kroger because they were so horrible and now Walgreens is just as bad. They don’t answer their phone. You call the store and ask to be transferred and they still don’t answer. No matter how long you hold the recording never changes. There is always more than 3 callers ahead of you. They are HORRIBLE!!!!

Jessica Dukes

2023-05

There is always expired candy on the shelf. Prices don’t always match what register says. Unfair treatment of employees. Lack of anyone with true management skills on front end.

Jane Smith

2022-05

The pharmacy staff is extremely rude, unorganized and non empathetic. They seem bothered by customers and their needs. Since March of 2020, to present time and on at least 5 separate occasions, the exchanges have all been unpleasant. This particular team is in need customer service training and a reminder of why they are there in the first place. TO HELP THE CUSTOMER!

Jeannine Proctor

2022-05

Everytime I call there I'm usually on the phone over 30 minutes to an hour waiting to talk to someone in the pharmacy I think it's rude to do that and very inconsiderate I'm thinking about taking my business somewhere else. This is a common problem with the employees in the pharmacy.

Morgan Mefford

2022-05

What a complete mess. No one at the pharmacy knew what they were doing or cared to be doing anything productive. 4 people standing around not doing anything. I have been a long time customer of rite aid and now Walgreens but I think I will be switching pharmacies.

Raymon Beach

2022-05

The pharmacy sux. Rx’s are never ready when they say they’ll be, usually a 20 to 45 minute wait. So much for the lunch hour. Can’t/won’t manually key in an insurance Rx card when the card reader can’t read it. Lose Rx’s called in by the VA medical staff. Total lack of knowledge.

Carrie Bird

2022-05

Yeah this is not good our pharmacy closed we get sent here someone called said they were putting our information in that didn't happen now my daughters medicine is late and all messed up which I made sure to make a point it's a med that this could not happen with here we are on hold . 25 min's 🙄

Laura Taylor

2022-05

Pharmacy staff is extremely slow. Was on hold for 40 minutes to be told they are on lunch break at 2.47pm to hold for another 30 min or call back

Gary Williams

2022-05

Staff is always friendly and helpful. Always notifies me when my prescriptions are ready. Better liquor prices than liquor stores.

Kayla Moore

2018-05

This is the worst Rite Aid i had ever been to. I have used this pharmacy for as long as i cant remember. Yet every month they always seem to misplace my prescriptions and is rude about it. Sounds like to me they need new management!

jordan brown

2022-05

I think the employees here must be blind and def because either they can't hear the phone or see it.... Maybe both most unprofessional place I've felt with

Cynthia Burns

2023-09

Love Walgreen staff was friendly and helpful

carl brashears

2021-05

Ryan Garrett helped me with my prescription very considerate pharmacist a good man He went above and beyond to help me

Jamey Cobb

2022-05

Store was clean, some of the staff was helpful, others need some training in customer service.

john see

2021-05

Locally... I gave up on Walmart and Kroger pharmacies. Rite Aid or Walgreens gets the job done. Usually not as busy as others.

Sian Versweyveld

2022-05

Made an appt. for a booster shot and they wouldn't do it. Never coming back here.

Sal Manila

2020-05

Amazingly fast prescriptions, and friendly front end cashiers as well

George H Taylorsr

2018-05

It's a good place to shop to get meds and other things such as snacks and drinks

James Briley

2023-05

Nice people great selections

mari arrowood

2018-05

The employees are rude! We will never return.

MsSmittykat

2022-05

Limited selections, basics

connely green

2022-05

Great

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 9 AM-8 PM

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