Champion Petfoods USA

4.2 (61)

12871 Bowling Green Rd, Auburn, KY 42206
(270) 542-5300
championpetfoods.com

Claimed
Manufacturer
Food products supplier
Warehouse

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

David Boettcher

2024-02

UNBELIEVABLY CLEAN FACILITY!!!!!The reviews are spot on! I have had nothing but incredibly friendly and professional interactions with every person I've met here today. From the guard at the gate to the dry goods receiving personnel. I was unloaded immediately. I look forward to delivering here again

David Chambers

2024-04

Definitely would not recommend to unload any kind of meat meal at this facility. they’re not properly set up to 4 1/2 hours to unload when typically it only takes two. Ever sent here to unload any sort of meal tell the broker or customer to deliver it themselves.

Kevin Campbell

2024-03

Do not go here to unload bulk, unless you have a day to waste. Hirribke designed material handling equipment thats broke down more than it works. Took 6 hrs to unload 25t of oats, ridiculous

Hughes Chen

2024-01

I took a flyer from their ACANA brand booth at the Denver Cat Show. The flyer has a promo code that allows me to purchase a case and get one case free from either Chewy or Amazon. Since the Amazon price is lower to start with, I wanted to order the cat food and take advantage of the promotion.However, the promo code wouldn't work with Amazon, so I reached out to Champion Petfoods. Their customer care team gives no care in terms of trying to resolve the issue. Instead, they told me Amazon has limited supplies, and the promotion is no longer valid; while on the flyer, it is cleared stated the promotion will end in December 2024, and did not specify or imply "limited supplies".I hate to see a company with a good product being managed by people who has terrible integrity and horrible business practice.

Babbu Singh

2024-01

Appointment 3:00pm I get here 1 pm they get me door right way get loaded 2:30 pm nice stuff and clean facility 👌

Joe Hunt

2023-05

Yesterday was the first time I had been to this facility. Checked in with security and the older gentleman working the guard shack was extremely friendly and a pleasure to deal with. Same for the folks in the shipping department. Was assigned a dock immediately and the loading began as soon as I backed in. Loaded very fast. A guy came out and told me their system had been giving them problems and there was a delay getting my bills ready and since the load was going to China, everything had to be correct. He saw that I have a dog in the truck with me and he came out a few minutes later with a big bag of dog treats and some food. To me this was an awesome gesture and much appreciated. Had the bills and was sealed up and leaving a few minutes later. Total time on property was a little over an hour. Compared to most places these days, this is super fast. I’ll most definitely be hauling out of here again.

Alyssa Jackson

2023-05

Got unloaded at warehouse pretty quick. Appointment was at 8am but got into door at 7:15am was out by appointment time. Only negative is no bathrooms (not even port o potty) or vending machines for drivers. On site overnight parking which was nice because originally arrived on location at 12:23am.

Tommy B

2023-11

Great place to deliver fast and efficient courteous staff they do there best to get you unloaded and back on the road.

Victor Dmitrenco

2023-12

But I was unlucky, I arrived for unloading at about 12 noon, so they told me to wait until 6 pm, they work well, I don’t want to come here anymore, it sucks.

Heathery B

2023-05

Very friendly people. I showed up 45 minutes early. I wasn’t given a dock until an hour after my appointment time but was emptied quickly.Do not break your seal or open your doors. Back in and they do it. Receiving Office is by dock #1. Not bad at all except for the stench of death, especially in the receiving office. Bless the people that work inside and huff that odor all day. Geesh!Sanitize the bottoms of your shoes and your truck floor after coming here. You’ll definitely probably step in some mystery fluids.

Leighanne Thomas

2022-05

Well managed, efficient, friendly. They do offer overnight parking if needed, female gate guard was super nice and helpful. Guy that unloaded had me finished in under 20 minutes. Since I pulled in here with under 1 hour on my clock, I was very grateful for the speedy service. Wouldn't mind coming back here anytime 🤑🤑🤗🤗

c h

2023-05

Excellent experience. Nice people. Got a door and was out in less than two hours. Large facility room for overnight parking but not sure. Didn't see restrooms so don't know about that either

Raymond “Longhauler85” Byrd

2021-05

Excellent place to get loaded at. Both security and shipping personnel were very nice and professional. Loaded in under an hour. They do allow overnight parking. No restrooms or vending machines though. The only downside. But overall good place.

Mohamed Mohamud

2023-05

Good placa to pickup a load

Jerry Besch

2019-05

Hard working Americans that get a trucker unloaded in less than an hour. It's a newer plant as well so there's no potholes yet. I've been here multiple times now and can say it's a good place to go to if you truck.

Matthew Smith

2023-05

People are nice. Doesnt excuse it taking over 5 hours to load. Arrived at 7:40am, 8am appt. Out after 1pm

Ronnie Buhler

2023-05

Decent place to unload. The unloading process can take a while but they usually unload at appointment time or even earlier

Daniel Maxwell

2023-05

Overnight parking and loaded me an hour before my appointment. Took an hour to get loaded.

Sarbjit Singh

2022-05

Very easy to get Truck loaded less then 45 Minutes 👍 Very friendly and nice staff 👌🏻

Desi America aale

2023-05

Worst wearhouse and lazy workers take 6 hours to load I can’t believe take 6 hours for dry load . Don’t come over

Holly Anderson Burns

2020-05

They loaded us quickly, one problem. It was an ingredient for pet food and we got rejected on our next load. We went and did a washout and they rejected us a again. Some kind of ingredient that had a fish smell.

Bart Mendieta

2023-05

25 min in and out 👌🏻 nice people from the security all the way to office and loader

Дальнобой в Америке

2021-05

Nice and clean place, they provide overnight parking but prepare yourself for long unloading time .

Chris Moffat

2017-05

Friendly staff and a nice big lot for hauling in product. Brand new facility, easy in and easy out. Could use a sign out front however.

Laurence Calascione

2021-05

Don't show up without an appointment. Other than that good place to unload.

Timothy Mcmillian

2022-05

Treated very well by everyone,from security,to office,and receivers,they actually treat you like you are a part of the program,keep up the good work champion pet food!!!!

DEEP Minhas

2020-05

Just take 45 mint for loading

Shane Culp

2021-05

Great place to load. Fairly quick and employees are super friendly

Victor Agapiev

2017-05

Nice place! Friendly staff! Fast unloading. But by appt only.

Anton Charniauski

2022-05

Do not expect unload by appt. Hours and hours & hours of delay here.

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet