PetSmart

4.4 (902)

479 River Hill Dr, Ashland, KY 41101
(606) 744-2261
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Julia Head

2024-02

Amazing grooming service transformed my little pup from a fluffy pup to a cleaned up one and the service was really friendly too, they treated my dog like they were one of their own.

CHURCH GIRL

2023-11

This review is about Tina in grooming. I do not live in the area but the way she took care of my fur baby (and me) made us feel like superstars!! She even gave him a photo shoot after his grooming. She was thorough, (creative as requested), efficient, and super friendly! I told my family that lives locally to go see Tina if they have grooming needs.THANK YOU TINA!!

Brian Polley

2023-05

The staff was super helpful and friendly! We were able to find everything we were looking for with assistance, and they were able to explain how specific products work and benefit your pet! 10 out of 10, we will be back! They have everything you could need for your pet, including engravable tags, leashes, food, treats, clothing, and even fish gerbils and birds should you wish to purchase those!

Angela Parish

2024-04

The worst place ever to take your dog. Don't let Michael service your pet. Look at why

jacob layne

2024-04

I purchased a UVB bulb for my reptile yesterday and the bulb didn’t work. When I came but up to replace the bulb the lady told me where I payed for part of it with my points I would still lose my points and have to pay the difference where I got it cheaper. So you’re telling me their product failed so I lose my points and have to fork out more money to get a new one? What a joke! Won’t be returning.

Luria Weber

2020-05

They were terrific! Helpful, rescue case went in ti by special food, etc... they helped locate it, and even carried it to register for me while I catered to the pup. Everyone was kind to this little one! Thanks guys! She started out very sick. But on a wk journey from Va. To Ca. Survived! And More! She is living the life in Ca. With a wonderful new adopted mom!

Kanda Winn

2024-01

Bought 2 parakeets for Grandson. Staff was great, answered all our questions, and was friendly. Only criticism is that they were short on supplies at the time.

Stephanie Maynard

2020-05

Went here to get my cat, LeRoy groomed. We did the lion cut bc he is part Maine coon & has really long fur. They did a really good job. Before and after pics are posted hehe. Their price was a lil high. It was $70 plus tax so it came to about $80. It took them from 10:15am-12:45 to finish. They were super friendly and professional. I gave 4 stars bc of the price and bc they accidentally took a lil too much of the Maine around his neck so it wasn't as long as it should have been. They couldn't finish his front legs bc he got lil agitated when they got to that part so they did what they could. But, for their first time working on my cat, they did great job still.

Debbie Barker

2024-04

Very deceiving ads. Seresto listed for $38 on Google. Went to store and it was $61. Then I get home and recheck Google and it was updated today !!! Manager not in the least bit helpful.

Kim Adkins

2020-05

I had the pleasure of paying $130 today to come home and re-groom my 2 dogs. As you can see, feet trimming is great if you like your dogs to look like Clydesdales, to get a green bean sized mat behind an ear, they used clippers rather than thinning sheer and scalped 1 about 3 inches and after upgrading to the "Furminator Treatment" I have already retrieved a Walmart sized bag of dead hair from his tail and 1 hip. The bath was good so they were nice and clean for me to accurately groom them this evening. NEVER again.

William “Crickett” Waller

2024-01

It took over 20 minutes to get someone to help us but I really like the fish we got

Kristie Flowers

2022-05

They are great. Love the fact that you can bring your animal in with you. My Girl met a new friend today and his name is Duke and he is from Ironton and that Bulldog played with Bella and was jumping up and dowN…

Jamie Evans

2021-05

I would just like to say Thank You to Johnnie D and her associates for the exceptional grooming job on my Captain. Not just the grooming, the way y'all handled him also, thank you so much, we will definitely be back and will definitely recommend.

Leslie Jude

2019-05

We. My husband and our 3 dogs, Dexter the white German Shepherd, Daisy the bulldog and Dozer the German Shepherd, love Petsmart! Friendly staff. Clean store that has everything! Great grooming staff and service! We love Petsmart!

Jessi Warren

2019-05

I purchased two beautiful dragon babies from them. And was given excellent advice both times on how to care for them.

Leonard Stevens

2024-04

Wonderful dog groomer, very friendly and loves the animals.

Lauren Sexton

2022-05

Not many fish. But good hamsters alooot of supplies. For tons of different pets

Mix asum

2020-05

The staff was amazing when we got our first guinea pigs, they were abandoned and were waiting to be taken in by aarf. We adopted them right then and there. The staff helped make sure we had everything they would need to get started. Any questions we had they helped find the answers. Sadly one pasted away due to old age and we returned to get another guinea pig and they remembered them! We purchased a baby guinea pig and it was so easy. If we have any pet questions or needs they are our first stop.

Rachel Bowen

2023-05

Very helpful in purchasing our Indie and things for him.

Macy Gleason

2022-05

Always have great experiences here, had an amazing associate Anna helping me today! Everyone was also very friendly.

Tiffany West

2023-05

Friendly staff😃 Beautiful kitties that needed new homes. Come adopt today for $75! Call for details on how to apply to adopt. All kitties were very loving and sweet. Needed homes ASAP. Very well stocked store.

Matthew Lucas (Matt)

2023-05

I like looking at everything I can't afford...like the 5lb, $25 bag of dog food... 🤣 This place has ALMOST everything one needs for their fur baby 💕🐾

Shirley Williams

2024-02

Nice selection but a little pricey.

Christy Griffith

2023-05

The only reason this is not all 5 stars is because of the online order/ pick up system they have. If they are out of stock of something that is part of a bogo deal you have to pick it up, have them refund and then re-ring up the purchase with the other item. I feel like they could offer a substitution on the free or discounted item. The staff is very friendly and helpful and I enjoy shopping at this location. The store is also very clean and I love the programs they offer for pet parents.

Mike Newsome

2024-02

Love to shop for our pets, food, and gifts here.

wjd291

2023-08

Went to petsmart for feeder guppies, Was told they didn't sell feeders, just the fancies. Don't tell regulars that buy something there all the time ya don't carry something. Gave em 3 stars bx they're usually more together than this.

Karin Roach

2022-05

They had what I was looking for .. and it was fast and easy... My kind of shopping....

Jodi

2023-11

Went in to get some meds for my moms dog the girl who greeted me was a tremendous help i am truly grateful!!!

Leah Lacy

2023-06

The staff here are just so amazing. Every time I come in they are so nice!! Great store. Great everything. 10/10

Cynthia McDowell

2023-05

Very friendly & helpful. I needed a "coat/rain jacket" for my new puppy. I had not a clue what size he needed. He's a bigger puppy (70lb boxer) & I had not a clue how the sizes ran. They measured him and helped me find the size he needed. Would highly recommend them for your pet's need.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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