Dog Designs Grooming Salon

4 (115)

8019 Alexandria Pike, Alexandria, KY 41001
(859) 635-5511

Claimed
Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Pam Knuehl

2023-11

Love Dog Designs. Laura and her staff are just wonderful. We've had Hector groomed at quite a few salons. One in particular (large chain pet supplies) traumatized our baby so badly that he literally jumped from the groomer's arms across the counter and was shaking.We then saw that he was bleeding from his ear pretty heavily. They weren't even going to bother telling us about the wound they inflicted. Needless to say, we didn't return to them.We have been using Dog Designs for several years and have never had any problems leaving Hector with them. He's not afraid at all. It's clear that everyone working there cares very much for the animals entrusted to their care.

Craig Warner

2024-01

We took our 3 year Golden here for first time. Price and quality of work was amazing. Treat you pet today, you won't be sorry. They are booked up fast....think ahead!

Lori Vermillion

2023-12

We have taken our fur baby to several other groomers to get his nails trimmed and it ended up being very stressful. We started taking him to Dog Designs and they are nothing but amazing with him. They don't even have to restrain him, he just lays right in their lap. Thank goodness we found them.

Christopher Mueller

2024-03

We love this place. They do great work, are easy to work with, and reasonably priced. Highly recommend!

Grammy Hornbach

2023-12

I can’t rave enough about this grooming salon! Laura is beyond a fantastic groomer! I have a 16 year old blind Shih Tzu who looked like an unkempt street dog because I had lost my first groomer. Iwas very apprehensive about getting her cut with someone new. Laura was just amazing with her and my girl looks like a new dog! You will not regret your decision to go to Dog Designs!!!

Rebecca R Johnson

2023-10

Love this place! They did an amazing job with my 2 pugs Saturday.I highly recommend. This is the only groomer that has ever filed my dogs nails,most places will just cut them and leave them sharp.

Kerri Rowland

2022-05

We're new customers to Dog Designs and are really loving it. After moving, we switched from groomers we used for years, but we have been very happy with Dog Designs - the pups look great, smell great, and have some pep in their step after their "spa days" with their new bandanas. 🙂 The ladies even went above and beyond by carrying the dogs to the car because it was raining - that's great service!

Rachael Palmieri

2021-05

I took my Labradoodle/golden retriever to Dog Designs for the first time yesterday. They were so great!!! I'm still amazed at how well they trimmed up her ears and paws. They took good care of our old girl even with her few medical issues and gave her her very first pawdicure! We will be back!

Jodie Daniels

2023-05

I took my mini Pomeranian pup to Dog Designs. It was his first appointment there. He looks absolutely amazing. And the groomer came out and talked to me about how much she likes him. She also asked me exactly what I wanted for him. And groomed him perfectly. I’m very happy with this place and definitely plan to take him here for his grooming needs.

Marie Whalen

2024-04

She is so patient with our elderly dog. She does a great job with the grooming.

Lesann

2023-05

Laura Nelson the owner of Dog Design is the BEST in the business. Her employees as well. I’ve had my 12 year old dog to 2 other groomers before her and no one compares. She knows his temperament and puts up with him. Not to mention she’s so good she’s booked months in advance and I procrastinate and wait too long. He was groomed this past Thursday and I swear he’s like a different dog with more pep in his step again. I would recommend ANYONE to bring their pet to her. Not to mention she is by far way less expensive than most places with way better quality.

Arlene Strup

2022-05

After taking my puppy to a different groomer & not being totally satisfied, Dog Design was recommended. I was very happy that my puppy & I were treated well. They groomed her nicely & put 2 bows in her hair(black & orange for Halloween) & a Halloween bandana. This time her bows stayed in very nicely even tho she tried to get them out at first. Marissa took really good care of her even tho she is not very cooperative being only 5 months old. The only negative is they only accept cash or check. Which I wish I had been informed prior to her appointment as I don't carry much cash on me & rarely have my checkbook. My son convinced me not to carry cash just my debit card. Thank goodness I had enough cash on me. That being said I do highly recommend this groomer & I will definitely be taking my puppy back to get pretty.

Rachel Dreyer

2023-05

I thought I could trust Dog Designs to take care of my dog, and what did we get out of it? Abuse and a vet bill that cost more than the groomer. I genuinely have no issue showing the evidence of abuse or the vet bill.No one shouldn’t tolerate abuse and I will not have my voice be silence. I understand that they’re some people that have had good experiences with Dog Designs, and I’m glad they were lucky.Sadly my family was not lucky.

Danielle Turner

2023-05

We used to use Dog Designs after first adopting our rescue pup, and had no issues the first couple of times. It was like our dog was genuinely cared for and taken care of by the owner directly. We truly had no complaints.But then after that, we had no contact with the owner and every time we interacted with someone there, it was a new face each time. Our dog is a large mountain breed, and should not be shaved down; she's an indoor dog, and was never in shape bad enough to ever warrant shaving her down - but after a while, they took it upon themselves to just start shaving her, ignoring our requests when we asked them to NOT do this. She would also come home smelling like cigarette smoke, and usually had hot spots within a day or two.But the last time we took her there was the final straw. My mother and I were dropping her off, standing in the lobby with a female employee checking her in. A tall man came from the back, and our 100lbs pup dropped to the ground, trying to hide between my mother and the door, even trying to bolt as this person came toward her. She has *never* in the nearly 7 years we've had her acted this way, around anyone. We knew she was abused by her previous owners before the rescue we adopted her from saved her, but this was the first time seeing her ever behave this way. The man wordlessly grabbed for her collar when she wouldn't immediately follow him, and against our better judgement, we let them bathe her this last time. Something about that interaction, and how our pup reacted to the staff left little to be desired in trusting them with her. Add to that the amount of complaints you can see on the internet regarding other families' pups being mistreated here, we have happily been taking our dog to another business, and she has had no issues and no traumatic experiences for her. She's not "just a dog" to us; the fear we saw in her that day was completely real and I would never put her through that again. This was a bit over a year ago now, and it’s my hope that these people are no longer involved, but I wouldn’t want someone else’s pet to go through what ours did.Additionally, this is the least professional organization I've ever seen. ANY TIME someone is on social media requesting information for local dog groomers, folks who know the owner are all in the comments tagging this location. Depending on the platform, comments *not* praising this place are repeatedly removed. Just take a look at the response from the owner’s business page in these reviews any time someone does not sing their praises. That's not how you talk to disgruntled customers, who PAY you for your services and are displeased. Threatening them? Calling the police on these former customers and wasting police time? Saying "you can be tracked" if someone doesn't outright have their name on their account? Family members of the owner will reply to you, saying you "are just causing trouble" and "need to find something better to do." Ridiculous doesn't even begin to cover the behavior. The owner herself might be kind and take care of the pets, but not every person in that building does, and ultimately that's *her* responsibility.Pets are family members too; I wouldn't leave mine here again if they paid me.

Matt Dreyer

2023-05

EDIT: The owner still continues to spread false information about an “assault” that never happened. The owner likes to use false scare tactics and everything is still being documented as will the owners false comment she just made.I do not recommend this business and if you are an animal lover I highly recommend you go somewhere else. My parents used to take our dog, Willis here for many years to get groomed. Willis has anxiety and he can be a handful to get groomed, so we always "thought" dog designs handled him pretty well. That was until upon pickup when my dad saw the groomer hitting him and pushing him down. This place we trusted was abusing him. They did such an awful job and hurt him so bad that we had to take Willis to the vet and have the injuries he sustained diagnosed. If you use this place of business to get your pet groomed please be aware of what is happening behind their closed doors.Animal abuse should not be tolerated nor should liars and bullies!

vaughans91

2023-05

Her responses to negative reviews are absolutely hilarious - comments regarding professionalism date back years. An honest review isn’t “slanderous.” I’ve heard many questionable things about Dog Designs over the years and considering our pets can’t tell us if something’s wrong, i would never recommend a groomer whose owner clearly lacks patience and basic manners.

DrarryFan666 Gaming Channel

2023-05

I love my pets too much to ever bring them to your establishment. Those of you who have posted about your awful experiences, first thank you for warning people, second I’m so sorry to all of you who were former customers who have gotten lied to.Next I want to say, I am astounded that despite the clear and obvious threats that the owner has given people that they have not gotten in major legal trouble or even shut down.

Daniel Schneller

2022-05

I have been going to Dog Designs for several years now. I get the same exact cut for my standard poodle and it's been great. This most recent visit (Saturday May 22nd) will be my last visit. They completely changed up the whole cut. They cut the back two paws of my dog and decided to paint the dog's nails pink. Why? That's a great question. It's awful. And the cuts on the paws of my dog are preventing my dog to go out on the grass to go to the bathroom. Highly unsatisfied and would not recommend going to get your dog groomed here.EDITED RESPONSE: Owner comments 5 months later to claim that I'm not a customer. This groomer clearly is a joke. They even called me when I posted this review months ago. I have proof of being a customer. I have proof of the terrible experience for my dog. Thank you for commenting the lies.

Vanessa Johnson

2021-05

This was our first time there. Very nice people. I only got my pups toes trimmed but there was no wait, it didn't take long at all, prices were affordable and she offered to put my pups back in the car even strapping them in.Only thing I would recommended is a sign that is a little more noticeable where the salon is located.We definitely are going back for a grooming!

Lacey Gray

2023-05

I loved this place. My dogs feet and ears were so clean! I felt like they were knowledgeable about products and kind to my CoCo! It took me 4 days to capture a decent picture but he looks so handsome. Thank you!!!

Carolynn Lewis

2023-05

*EDIT* The owner tries to use a scare tactic with anyone who gives a bad review. Everything said below is true which makes it not slander. In addition you can’t prosecute someone unless you’re an actual prosecutor. My father never assaulted her or anyone. There is no lawsuit either. So many lies the owner continues to make up and that looks bad on her. Responding with false information and aggression makes you and your business look even worse.I would give ZERO STARS if possible. This groomer was found hitting my dog and tightly yanking him during his appointment. She claimed it didn’t happen and of course her “cameras” weren’t working at that time. We took our dog to the local vet the day after and they could see bruises and scratches. They also prescribed my dog medicine for the trauma. This groomer and her family/friends went on to harass my family and we have screenshots and recordings of EVERYTHING they sent.

Libby Kelly

2022-05

I’m not sure what all these crazy, and false reviews are. we had absolutely no problems… jsut left with our Dogs, Izzy, and Coco. and they were beautifully done! even bows, bandanas and adorable painted nails to go with it!! We haven’t had them groomed in a while, and i’m impressed how well they were able to cut them given the state of their fur. 5 stars!!!

emily madden

2022-05

They gave my dog an amazing haircut!! Will definitely only be going there from now on!

glenna miller

2022-05

They did a really great job especially with mu Bella as she is a rescue and can be very bad about snapping and biting strangers. They had no problem with her and even took to the groomers husband when she reslly doe NOT LIKE MEN!! I thank both of them for taking their time to make her comfortable and happy they will be my groomers from now on . THANK YOU ALL SO MUCH!!

Amanda Eversole

2023-09

Very wonderful staff. Did my dogs awesome. I love the place. Definitely will come back

grammy neiser

2019-05

We love this place. I take our baby Rosy here and they treat her so well and so gentle. She comes out Clean, Groomed, Painted nails and a Scarf and Hair fufu. She loves it. We also take my Moms dog here and they always amaze me on how cute they come out. These ladies are the best. I have had other groomers but the pups were not happy to be left there and the grooming was uneven and nipped the little ones feet and neck and girlie are where she was whiney for days. I love these lady's and the job they do. I would give them 10 stars if it was available. Love Rosy and Cindy

Heather Breitenstein

2020-05

I love the convenience of walk in appts. for nail trims. They are always so kind to my boy. He is a big baby and cries when he has to get his nails done at home but never makes much of a fuss at Dog Designs. Great place!

Joanne Mertens

2023-05

Great place to take your furry friends! They treat your pet as if it was there own. I drive 30 minutes to get there even though there are places closer! Bella loves to go there!

Ryan Ebert

2022-05

took my dog slasher p, there about 3 weeks ago and they gave him the worst cut I have ever seen. He looked horrible and they made me pay full price as well (had to wait 3 hrs past schedule). Horrible experience and definitely would not reccomend.

Rachael Sebastian

2021-05

Super friendly and professional! My little yorkie, Viper, is TERRIFIED of the groomer normally but they talked to her and she was all excited and happy wiggles! Best experience she has ever had! So thankful to have found this place! :) Also, didn't hate the "drive thru/pickup" service right through my car window! Haha!

Opening Hours

Monday Closed
Tuesday 10:30 AM-6 PM
Wednesday 10:30 AM-6 PM
Thursday 10:30 AM-6 PM
Friday 10:30 AM-6 PM
Saturday 10:30 AM-6 PM
Sunday Closed

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