The Aquarium

Crissy Sazo

2024-04

they helped SO MUCH they have a beautiful store they give you all the knowledge you need for start off as well! very friendly

Brett Kimball

2023-11

This place is amazing and the service is amazing! They do not criticize or judge you for lack of knowledge but help you learn more to have a successful aquarium experience! Will only go here for my aquarium needs and fish needs!

Clay Stout

2023-07

The lady that helped us was very knowledgeable and friendly. She made sure we were taking the right steps in our new setup and pointed us in the right direction. I look forward going back to complete my setup.

Sarah Bergling

2022-05

Place was clean and fish looked healthy. Unfortunately the two members of staff (older woman and gentlemen) working at the time couldn’t be bothered to even say hi to me, let alone ask me if I needed any assistance. There were two other customers inside the store when I visited. Far from busy. They seemed really helpful and friendly with one customer that was purchasing a fish as they were on first name basis, while the other customer browsed the live rocks. There was plenty of opportunity for one of them to acknowledge me. I was there between 5-10 mins. Left quickly as it was apparent my money wasn’t good enough for them.

Landon Vernon

2023-05

This place is slowly declining…I first visited this store in December 2021, and I have visited 4-5 times since then, and each time It’s worse than before. It is definitely better than some places, but I hope it can bounce back before it’s to late. Out of their 2 coral frag tanks, they were only about 60% filled with coral, and most of that coral was closed up, or even dying. Their fish section is great, all look healthy, and a wide variety, but I don’t want fish, I want coral. I hope they can turn this place around before it’s to late.

Roudy Cookies

2020-05

This is a great place to find everything you need to start and maintain a saltwater tank. I've only found the owners to be genuine and professional. I read that some reviewers have found them to be expensive compared to... That's untrue in my experience. They are very competitive to local and online retailers. A bigger issue for me is that I trust their water and tank hygiene, so when I buy a product I know it will be a quality product.They are extremely knowledgeable and happy to share, without ever being impatient at some newbie mistakes I've made. They also have a loyalty program that I've cashed in on for big savings on fish. 🐟.Great people, great store, lots of variety and knowledge to steer you in the right direction.

arnsg rely

2021-05

I always stop by here when I'm in town, I've bought many corals and clean up crew. They have excellent prices and good selection. I was amazed to find such a nice looking bubble coral and Goni frag. Spent my entire Christmas 🎄 money and it was well worth it. Thank you so much to these owners, friendly and very knowledgeable.Your friend in saltwater,Ann

STETT CHITANAVONG

2023-05

I always like the service here. A decent selection and nothing too large. Has live rock if you are interested. Has "almost" everything you need. Designer clowns are also sold here. Prices are sometimes if not always cheaper than ordering online.

Marc Duncan

2023-06

Very friendly and really knowledgeable. They made my tanks beautiful and relaxing . Just like their store !

Traci Ratzlaff

2024-03

Very helpful staff, great selection.

Katie Sparr

2021-05

The man who was working there was so kind, and helpful. He is definitely superior at being a wonderful human in general. I definitely had like a million questions and he was patient with all of them and gave me great information and advice. He is incredibly knowledgeable. He also gave marvelous tips and tricks about more than just the fish.

Steffany Greer

2023-05

My experience at the aquarium was down right awful the lady was rude and very judgmental and dismissive. We wanted to pay them to setup a saltwater tank but refused to because we didn’t buy our equipment for the tank from them. They are not helpful whatsoever if I could give them zero stars I would I won’t be going back 0 out of ten on professional level.

Kevin Morgan

2017-05

We came to this small, local store expecting a place that would have the products we need and advice to set up our son's fish tank, all while supporting local business owners.While they may have the products, and they may have the know how, they do not have the service. My wife was barely given the time of day while in there, and can name two specific times in one visit she was treated very rudely by staff. She (a normally very tolerant person) refuses to set foot in the store again. They have salt-water fish only (so we're told) and I wouldn't hesitate for one second to purchase my supplies elsewhere, as prices were multiple times of what can be managed elsewhere. This was quite possibly our first (and hopefully only) negative experience in downtown Wichita.

DENNIS SMITH

2022-05

Even though we didnt purchase anything, the employees were extremely helpful and listened to our interest in saltwater aquariums. They weren't pushing us to buy anything but offered quite a bit of insight. Will definitely go back.

D Reisch

2015-05

The Aquarium is hands down the very best place to purchase saltwater aquatics. The staff is extremely knowledgable and they go out of their way to explain everything to you. If I ever have a question about my aquarium they always give me direct and useful advice which I appreciate. I usually rely heavily on blogs but the staff at the Aquarium always provide me with the best and most honest information and what they say works! If you are looking for an excellent local fish store then this is the one for you. The other guy with the one star rating must have not liked what he heard. When you are spending a huge pile of money on things for your aquarium it is better to get the facts up front from the experts. Everything I have purchased from the Aquarium is still alive thanks to the expert guidance of the staff. Keep up the good work!

Rob

2017-05

Fantastic service and amazingly patient in explaining aquarium choice, placement and setup. If you follow the provided steps to set up your aquarium it is very easy and provides hours of relaxation in your home. Thanks Rick, Tonia, and Alejandra for all the great help.

Max Snodgrass

2016-05

The owner is very unprofessional. My young son spent a lot of his own money on supplies for his aquarium. When we called with questions about a leak, he only cared about selling us a new one. He was rude and hung up on us when I asked him a couple of questions. We gave our business to him even though he was more expensive than the chain pet stores. Even though his wife is friendly, I'd recommend saving your money and deal with someone else. I would give a zero star rating if it were an option.

They will come 4 U 2

2023-05

Owners are knowledgeable and friendly. Store extremely clean. Great selection! Will definitely go back!

Donatello Krueger

2019-05

The owners and staff are very friendly and dont mind if you pop in just to take a look at what they have. I like to bring my daughter here for about 10 minutes so she can look at the fish and get a way for a minute.If I had the space and could afford a salt water aquarium I would definitely come to The Aquarium in Old Town.

it'sa me asarah t

2019-05

I keep freshwater aquariums but have been very excited to start a saltwater. I couldn't wait to go check out the aquarium in old town but the employee hardly said 3 words to us. I tried to get some information about the start up required for a saltwater tank but she just said "I understand" and kept not looking at me. It's unfortunate because I was prepared to drop a ton of money and finally have my saltwater tank. There are many options for saltwater set ups and fish in town so luckily I don't have to go back. I do prefer to spend my money at locally owned stores rather than large chains but oh, well.

joe gunzel

2019-05

Nice place with a wide selection of salt water fish and corals. The owners are very helpful when you need advice setting up your aquarium, adding new fish or upgrading lights filters etc. They also have filtered fresh and salt water available for your tank as well as other maintenance items. There are other places in town to get marine aquarium fish, invertebrates and supplies, but none as well stocked or knowledgeable. If you want a salt water tank for your home or office, start here!

shane sargent

2015-05

to the guy that had a bad experience you must have been rude yourself. i love this place very nice and understanding staff. went here to figure out how to start my saltwater aquarium the y gave me all the info i need plus some. there are now happy fish in my tank and i have them to thank. no thanks to petco which gave me faulty information. this is the only place i will go for my saltwater needs.

Pinkpoodle *

2023-05

Went in , liked the shop but no help available. Older woman was too busy to ask if I needed help or bother saying hi, lost me as a potential customer!

Dan Lawrence

2015-05

I've been shopping here for several years now. Rick and Tanya are knowledgeable, friendly, and their prices are extremely reasonable and their stock healthy. Even if you're not into saltwater the shop's worth a visit to see the display tanks.

Garrison Overstake

2023-12

Excellent prices, selection, and service!

Austin Cole

2021-05

Great experience. Very friendly and want to help everyone. Answered all my questions I had since I'm new to this. Very excited to see where they move to and I will keep coming back!

Joshua Dearden

2015-05

Poor Service - Rude and Will never return. My son and I walked in just to look at the fish and I asked some questions but they treated me like I was nothing to them. When she answered my questions she was very rude! I will NEVER return to that place ever again. I was interested in one day buying a tank from there but not no more. That made me so mad and uncomfortable to be treated that way!

Clinton McBroom

2021-05

The aquarium is by far our favorite aquarium store in Wichita. The owners are always interested in helping and answering our questions. I feel very confident getting advice and recommendations from them.

drLnstza

2019-05

Huge selection of livestock and aquarium accessories. Great professional advice. Marine aquariums are their passion. I drive 200+ miles for this place. I never visit Wichita without stopping here.

Hannah Beam

2019-05

There's so much in there and all of it is so clean and colorful! It's also warm and humid in there. They have all sorts of fish and coral and other tank supplies. The staff was friendly and helpful.