Dillons Pharmacy

Sydney Dawson

2024-01

After being seen in the ER & diagnosed with pneumonia I checked the Dillon’s app to see the status of the prescriptions sent. Once on the app, I realized the medication was sent to the wrong Dillon’s pharmacy. I initially called the pharmacy who had the medications already ready for pickup. I told them the prescription was sent to the wrong pharmacy. They directed me to call Wellington Dillon’s pharmacy to request the prescription be sent over here. I called this pharmacy and explained to the woman who answered what I just described. Her reply was, “Ok?”. Confused of her reply, I again explained to the woman the other pharmacy told me to call. I was in total disbelief and shock when she replied, “Ok, well we close in 3 minutes so there’s nothing we’re going to be able to do right now. You’re going to have to try again when we open again on Tuesday.” Her cold and snarky attitude was absolutely out of line. Today is New Year’s Eve. I had no clue this pharmacy closes at 4pm today. I do not frequently pick up prescriptions nor did I plan to need these medications, which are a necessity at this point, on this “holiday”. Employees don’t control the pharmacy hours, however, they absolutely control the way they speak to patients. This was unacceptable. I work in healthcare and would never speak to any of my patients with such a lack of empathy or entitlement. Do better.

Lynn Newman-Walker

2020-05

Thanks to Jeff and the crew for all your help lately! I have been using your pharmacy for several years now and I have always been well cared for but with some things happening in my life the last couple of weeks, your helpful attitude and compassion have been a Godsent.

Dustin Hearlson

2019-05

I just want to give a big thank you to the folks there at Dillon's pharmacy. Especially Christina, who worked to get a prescription my daughter has needed for two weeks. Can't thank her enough, she's great!

Rick Lowry

2024-02

They are always friendly

Richard Green

2020-05

The pharmacist is very polite

Joy Headley

2020-05

Very helpful and kind

Kathy Marcellus

2018-05

Very helpful