4.3 (1317)
15200 Shawnee Mission Pkwy, Shawnee, KS 66217
(913) 248-9300
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Slvrsrfr
2024-03
Went there with my dog owner daughter to pick up some special treats she couldn't buy elsewhere at a reasonable price. I haven't been a pet owner for some time now, and I was impressed by this store. Quite a variety of products for all types of pets, and many services also. The store was clean, spacious, and very organized. I didn't see a lot of staff around, but to be fair, it was in the morning soon after opening. I would definitely recommend it to anyone for their pet needs.
david murdock
2024-03
My regular pet store was having trouble getting in Fancy Feast Elegant Medleys, the only canned cat food my rescue cats like. So I went back to PetSmart and the selection was fabulous, four chicken varieties, three turkey and four salmon! My surprise was that the price was only a couple cents higher with a 2¢ discount when buying at least 24 cans. With their buying power they are likely prioritized over other stores. I am staying with PetSmart now!!
Patty Osbern
2024-04
The coupons I received via email are only good for online orders. This is really unfair to people who need prescription (which is considerably more expensive anyway) food for their pets. I'd like to be able to use the coupons in store, in person. Very descriminatory to people who shop in store.
michael lee
2023-11
She got her Halloween costume, great selection for dogs. plus we get our dog food here to. great place to shop for your dog.
Terri Thomas
2024-04
Always has what I need, and it's a getaway of sorts for me to pet all the furbabies that people bring with them. No kitties or dogs to be adopted yet, but that's always a good sign
Scott Ian
2024-01
The way they 'care' for the Betta Fish is absolutely disgusting. I was just in the other day and there were several dead ones, some that were even growing, what looked to be, mold on them...so that goes to show how long the poor things have been there. They keep them right by the front door, where it's cold. THESE ARE TROPICAL FISH! I have several pictures as well! If this is how they treat Bettas, can't imagine how the other animals are treated
Jayme
2024-01
Favorite place to go and get fish. They are always healthy and do well when we get them home. Staff has always been friendly and helpful. Even when I'm asking for specific fish and they have to chase them down 😀😀😀
Beth Brewer
2023-08
Had a great experience buying a hamster and a couple snails. The employees were very helpful and even talk is a little about a bird species they had in store. Thanks for everything!
Chantel Janvrin
2023-10
The store itself was clean, neat, stocked, and all over was nice. Though we asked an associate for help, and he told us one minute, he'd check their system and walked out back not to be seen again for 5+ minutes. Ended up just going online and checked for the product. He was very nice up to this point though.
Natalie May
2024-02
Very knowledgeable! Loved all the information the staff was able to provide and they even gave me a small bottle to bring in my fish take water... to test for free!
Daine Dvorak
2024-04
Great store location. Great friendly service with everything I ve ever needed.
Joshua Barnett
2023-05
The fish area made me sick. Goldfish are cheap, but they still shouldn't be crowded in a mass open grave. How is this not animal abuse? Clean your tanks!They earned an extra star because the staff were very loving and involved with the birds.
Shae C.
2023-12
Resourceful, and the pets we got there have all survived more than a week, which is more than i can say for some other places.They also do dog training classes on site too.
Merikay Ringer
2024-03
They usually have the items I need. However, sometimes they don't. I think this store is still experiencing some supply problems.
Nicole Smith
2023-10
I went in with my 9 year old two times in the past week to buy him a tank and fish for his birthday. In retrospect, I had absolutely no clue what I was doing. Their fish department manager was very patient with us, gave us a lot of fish caring instructions, and helped us from making some costly mistakes in a kind manner.
James B
2024-01
Able to get our lizard fish cat dog bird rodent viewing experiment and the employees were talkative and pleasant.
DAVEY AMERICAN PRIDE, God Bless USA
2024-02
I Only gave 4 Stars Bcuz they're short staffed I'm thinking per Corporate but Employees at this location are Fantastic!!
Steve S
2024-04
What do you expect from a big box store
Elizabeth DiChristofaro
2024-02
A very helpful staff!!!I wasn’t sure what size crate I would be able to fit in my Transport van …
Mary Sawin
2020-05
Siana groomed my baby today and she was so kind to get me in last minute. I had some questions on the different packages available and she price quoted me for each without any attitude. There was only two girls grooming that day and I was just very impressed on how they were managing a busy schedule, some restless pups, and customers with questions. It may seem expected however it's rare to see people act so kind when busy.
Tom
2022-05
Best place ever. Staff know more than almost any other pet store and the people that work with Diva's pet adoption are amazing volunteers. Do anything you can to support them!
Andy Pierson
2024-04
The best part is seeing all the other doggos there!
Turquoise Phoenix
2024-04
Don't agree with the stuff they do, but they have cheap animals.
Dave Mosbaek
2024-02
Dubai roaches, package of 25, only 3 alive. Not normal and new shipment coming in soon
Justin Barnes
2023-08
I came to PetSmart hoping to talk to somebody about aquatic supplies for my saltwater aquarium. Upon stepping into the store, it was well organized and well stocked, but finding a staff member to help seemed impossible and when I finally found one, the only advice I was given was to consult with somebody that knows more about exotic animals and supplies as petco does not work with saltwater aquariums. So needless to say I was a little disappointed.
Tyra Alldaffer
2023-09
I placed an online order. They were quick to pull the items and were ready in about 15 minutes. The associate that helped us at the store was friendly and helpful.
CHRISTIAAN LEYVA-SHAGOVAC
2024-04
PetSmart Inc. is a privately held American chain of pet superstores, which sell pet products, services, and small pets. It is the leading North American pet company, and its direct competitor is Petco.[4][5] Its indirect competitors are Amazon, Walmart, and Target.[6] As of 2020, PetSmart has more than 1,650 stores in the United States and Canada.[1] Its stores sell pet food, pet supplies, pet accessories, and small pets. Stores also provide services including grooming, dog daycare, dog and cat boarding, veterinary care via in-store third-party clinics, and dog training. They also offer dog and cat adoption via in-store adoption centers facilitated by the non-profit PetSmart Charities.
Stacia Kilpatrick
2022-05
Went in for hamster food, came out with a new hamster. He is the sweetest hamster. The employees were incredibly helpful in making sure we found everything we needed.
Alannah Adams
2023-10
There was a dead fish in here that had been dead for a while and it was obvious because the water was turning brown. Their guinea pigs looked like they were about to die. They do not take care of their animals at all, and they don’t try to hide it
Phyllis Platt
2023-05
Way beyond expectations - couldn't be more pleased - 2 very happy, perfectly groomed family members - BoBo & Susie!
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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