Petco

PamCakes Playa Del Carmen

2024-04

We love to take our dogs here!! Lizzy is amazing with our kids!! She really does an amazing job, super professional, super communicative with us and our dogs!!! Bailey and Gunner love her and we do too !!! This is our spot to bring our dogs thanks to her!!! Thank you guys

Kathy Newman

2023-11

Lizzy is the Best Groomer! We have a cockerpoo who can be anxious at times. He absolutely loves Lizzy and will not go to anyone else. She always does an amazing job grooming him! She goes the extra mile to ensure your fur baby is well taken care of!

Ann Crump

2024-02

January 21 2024****stopped by for some Feliway-Optimum Cat stuff to keep my cat Stretch relaxed and chill. This really does what it advertises and is worth the investment. My formally feral barn step-cat now comes inside when it is really cold out. He and my buddy get along great now. Patch is the new manager and he was able to find this for me at a really great price. He went out of his way to help me. I will be his customer for life so I hope you take good care of him. AnnBest place in town for greens for cats. Jon and Elysabeth went above and beyond the call of duty. Jon located the litter I wanted at a different retailer. I appreciated the assist.

John Spradling

2024-04

We have tons of animals. We have 3 dogs and a lot of cats. Often I have to go to many different stores just to get enough food for the week. Our cats are particular and they like only a specific type of food. I noticed that another reviewer had an issue with an employee named, "Drake". We also went to this particular Petco and had an crass encounter with Drake. Unfortunately for our animals, we will NEVER return to this store. It is a shame because we have had a few really decent people at this store. But the bad by far out way the good employees. I will not go here again, and I am also considering not going to another Petco. I've had to work with Drake on a couple of occasions, and it's just not worth it. This last time has left a bad taste in my mouth. He is rude and entitled.

Lorie Zuba

2024-03

The young man who brought me my order was so nice & friendly, I didn't want to leave when I saw the 6 little ferrets. If I'd had the money, I would have taken all of them & brought them home! This is the best Petco yet!

Jonathan Burnett

2024-04

Grooming quality was excellent however it took 6-7 hours from appointed time to complete service due to staffing. There was no communication on the delay upon checkin or after. Mostly frustrated at the idea of the dog unnecessarily sitting in a kennel for 3-4 hours. Would have rescheduled her. Furthermore they said there were no notes on desired services even though notes were posted through the app.

Cindy Kelley

2024-04

We had our dog groomed by Erin today.She was so professional and a perfectionist. We will definitely return for our grooming apts. Everyone else there were very friendly.

psyche soaked

2024-04

I have been here a couple of times. This last time I was rung up by Drake. He was rude and very difficult to work with. I will absolutely not go to THIS petco again. After working with this individual, I'm actually considering staying away from all petcos. He over charged me. I actually asked for a manager who was quick but professional. I am realizing that customer service is a thing of the past. I am shopping for another pet store who might charge a little more but has actual customer service.

Lucky S.

2024-01

Was a great experience. Pulled up right in front of the store and they loaded my order. Super helpful and fast. Did not care for the service on 75th Street and so switched here and will continue to do my pickups at this location.

Juanfrancisco Mena

2024-04

The staff is always helpful and nice. Unlike other petco stores, they will take the time to help you out, even if that means calling corporate to set things straight.

Daine Dvorak

2020-05

Great place to get your fish and products to maintain tank. All of this comes from Petco and the help of there staff to keep it minimal maintenance with slugs, ghost shrimp and also give my fish some cool plants that don't require much maintenance. Check it out. Tank has been running for 8 weeks +

VISHNU PANDIAN

2022-05

One of the worst & rude petco hair groomers I have seen in Overland Park located by 95th street. She was racist to my dog.Just to avoid working , groomer was abusive on my dog. She’s a little old Westie. Groomer is blaming that my dog is intending to bite, which is totally false. Please find my dog in the picture here. She’s a little old dog, she was just trying to snap her back when groomer caught her jaws in hand. Find the groomer in the picture attached here , she’s bending on the table & the one with phone on another pic . She refused to let her name known to me & she’s the manager.Please avoid this outlet of Petco if you guys could. Not a dog friendly environment at all.

Shannon Runyon

2023-07

My Daughter volunteers here. KC Pet Project works with Petco to help get the animals adopted or into foster homes. You can visit Petco and sign up to take a dog out for exercise and socializing at a park.

Linda Van Nieuwenhuyse

2024-03

The store manager, Patch was a wealth of information and helped me choose a new kennel, toys, treats. He's very kind and knowledgeable.

Jerry Butterbaugh

2024-01

Looking for vitamins for cats, and a special treat for a dog. They had a huge inventory and I found the items. Petco was very pricey though.

O G

2022-05

Warning: DO NOT GROOM YOUR DOG HERE!!!I took my dog here on 5/15 for a nail trim and bath (I usually go to the location at 135th and Stateline and have always had an excellent experience, but this location had openings sooner so I decided to try this place I out). The nail trim & bath usually go for ~$37 and I'm always able to do just that at the 135th location. When I arrived, they told me they would have to do the full shed treatment for $60 on my dog due to her fur coat and compacted fur (note: she is an akita/terrier mix with short hair that's about 1 inch long). That was instantly a red flag to me but I agreed to it as I had already drove 20 minutes to get to the grooming appointment. Not even 20 minutes after I had dropped off my dog they call to tell me they will not be doing the full treatment due to 'behavioral issues' while they were trying to trim her nails. I drove straight there and they only charged me $10 for the nail trim. I was confused as my dog has never shown aggression towards anyone before and I've never had any issues with her being handled at previous grooming appointments or vet appointments other than some mouthing when her paws are touched. I was concerned and asked if I could know how bad it was for future reference. Their explanation was "if she had gotten ahold of us she could have seriously messed us up". There was no effort to muzzle her or even calm her down. My dog was visibly shaken and upset so at the moment I decided to just pay the $10 and get her out of there ASAP. I got back home and decided to look at my dog's nails and they were MUTILATED! On her front paws alone there were four nails with visible dried blood and bruising and almost every nail was visibly cut past the quick (pictures attached). I can only imagine the pain they inflicted on her and that is what caused her behavior. This is 100% animal abuse and I am filing a report with the ASPCA to report this. I have contacted management and am waiting to her a response. The groomer's name was Cory FYI.

Brian Blancho

2024-04

Bought my daughter a guinea pig. They were very helpful and got us everything we needed!

Brandon Kleinmeyer

2018-05

I dropped my dog off for grooming this morning for his 11am appointment. I called at 3pm to see if he was close to done, they said he was on the table and would be 20-30 minutes. I had them confirm my phone number and hung up. After an hour and no call I decided to just stop in. He was done, 5 hours later. He is a small 20lb poodle mix that they were giving a buzz cut to. 5 hours? The best part is that they just trimmed his head. The hair on his head and face is still long and uneven. Will NEVER go back. I didn't ask them to trim his head more because I wanted him back before they close. Photos attached so you can see how short the body is compared to his face.

Grace Moore

2023-12

I can’t say enough about this petco. The grooming crew is so fantastic with my fearful dog. The staff there always remember her and remember when she got adopted. Can’t say enough praise for there team

Brittany Schultz

2023-12

The lady’s in grooming are the best! They really care about my fur babies, it is like going to visit an extended family every time we go in.

S Whiteman

2023-10

I was thrilled to find dog harnesses on clearance! The value compared to what I paid was amazing to me. The store was clean and organized, and I easily found everything I was looking for, staff was very helpful, too. I look forward to my next visit to Petco.

Raul Esquivel Gómez

2023-09

Loved it and mine pets loved more than me

Reed Oxley

2022-05

This was my sheltie after the groomers got ahold of him. They told me “we have to take him down a bit” and then completely shaved my dog. This was because there was matting near his butt! When I called to complain I was told that I need to take better care of my dog, and that I was not welcome back. This is not how you groom shelties. He was returned to me shaking and scared. The most unprofessional and ridiculous experience I’ve had in my life. I would recommend literally anywhere but here. The blue haired chick behind the counter was appalled that I didn’t like my dog being scalped.

Susan Serzyski

2024-02

John at 95th Street was so knowlegable and caring. Answered quite a few questions and made me want to return to your store for supplies!

nicole jacobs

2024-04

I've been to better Petcos. This location had no reptiles, amphibians, or spiders.

Rebecca Mae

2023-10

Sophia helped me adopt a wonderful Siberian Husky! Sophia was professional and patient and explained the entire process thoroughly. Getting a rescued dog from Petco was one of the best decisions of my life!

K Raney

2023-08

All was good until I was asked if I wanted a bag to put my items in at checkout and it would be 10 cents. WTH. I had 4 items. This is so tacky and wish I was aware of having to pay for plastic bag. Not cool.

Jeanette Espinoza

2024-04

Some of the staff might have undiagnosed seasonal depression or they just really suck at customer service.

Jennifer McLeod

2023-05

Great staff, hands down one of the best shopping experiences I’ve had at a Petco in a very very long time. The associate that helped me with my Purchases Was insanely sweet, and knowledgeable, quite clearly cared about the animals entrusted to her.I promise to give little Mouse (the guinea pig) the best possible care and look forward to sharing updates on her progress. Serious,

Jill S.

2022-05

I wish that I could give Petco in Overland Park,KS and employee, Angel a million stars on this GoogleReview. Angel did something for me that was so above and beyond what would be required of her as an employee. I will remember her for as long as I live.We are moving out of State and will be in limbo prior to getting our house. I have 5 of the most amazing glow fish. I love and adore them. I have cared for them for 2 years and baby them like my children. They are spoiled rotten. So I knew the day was coming that I would have to find a home for them. I literally asked everyone I knew. Then I decided to put them on market place but I felt as though I was getting people that only wanted the tank and supplies. So someone said that Petco (where I love shopping) would happily take the fish. I thought OmGOSH this is perfect bc then they will go to someone who will love them.‘I was sad in my heart bc they had been together for 2 years but at least they were going to be well cared for (I hoped). So when I spoke to Angel I joked and said I would like them to stay together as a family and she chuckled with me. Several hours later I brought my fish kids to Petco. As I walked in a girl said you must be the lady who called. I said are you Angel. It was her! She said awe they are so cute! I said hey would you take them? And she said sure..I would love to!’ I about fell over in happiness and grabbed her to hug her! My babies were going to an employee of a pet store who clearly loved pets! AND…her name is ANGEL! Was she even real or was she my guardian Angel? Either way…she is precious and I know she has a heart of gold. She felt that I was so sad and she took my fish so they could stay together! Bless her heart. Who does that? Angel does! She should get employee of the decade. When I walked in she was helping someone and they really seemed to be enjoying their conversation with her. She obviously has an amazing personality and excellent customer service.I will NEVER FORGET what she did for me. For this I will always rest easy bc of her kind heart. I will also always exclusively shop at Petco bc of ANGEL! I also called back bc I wanted to bring her some fish supplies and she had left work. I spoke to her Mgr Leo! She was AMAZING, as well. It must be a prerequisite to work there. Someone is doing something right. Maybe Leo trained her..maybe someone trained Leo. Regardless..they are both awesome.Guardian Angel..I owe you forever bc although I didn’t hand over one of my children I handed over fish that were a part of our family every day for 2 years. They know my voice and come to me when I call. I miss them already but am at ease thanks to my guardian Angel. Good things are coming your way…you deserve the moon and stars.Thank you from the bottom of my heart. I will tell everyone I know from this day on about you!! Ps this picture was of my fish riding in the bowl to the pet store 😢