Walgreens

John William

2024-04

This place is TERRIBLE! Don’t expect competent help if you have prescription questions or need a refill. It’s the same building, same computer system, but three employees will give you three different answers. If you must stay with Walgreens, I highly recommend driving to a different location outside the Newton city limits. But if you have a decision which pharmacy to use, stay as far away from Walgreens as you can.

Ella

2024-04

Not the best Walgreens but not the worst. A few of the pharmacists are super nice and smart. There are a couple who are always snotty. Same with one of the girls on the register. Just rude to everyone because she doesn't wanna be there. But it's clean, has good sales etc. I Don't use it often, but my dad lives in Newton, so when I'm there, that's where I go to get his meds.

Larry Love

2024-02

Don’t count on them to have your prescription filled in a timely manner. Can take over a week to get. They have done this same thing time after time for over an year now. I’ve try to be patient but have had it. My insurance made me stop using Dillons. Wish I could go back to them.Not going to use them anymore. After I get my last prescription fill hopefully first part of next week. If they get in so I can get it finally.

Kaye Flaming

2024-04

I have been having so many problems with getting refills at Walgreens. Now this evening I can't even order a refill when I have the number.The pharmacy staff always tried, but their computers have ruined their customer service based on the computers.

Sierra HAZE

2023-08

Showed up to pick up my photos that said they were ready. The female manager redirected me from the photo counter to the register. However, the cashier was clearly backed up with customers, and the manager just walked away. They couldn't find my photos although the order in their system shows ready. Which is okay, it happens. The cashier started the reprint process. I'm just upset at the lack of customer service and effort to assist from the manager. She could've helped find my photos for the cashier or jumped on the register for the cashier. But instead, she passed me off and walked away. Leaving the cashier with me and a line of 3 patient customers. Not a very good manager. Seems like the cashier is taking the brunt of the work and should be the one getting paid the big bucks. Naomi, you are awesome, and thanks for your help. Female manager, do better for your employees. There's no reason you couldn't have helped her.

Debbie Wyrick

2021-05

Very clean Walgreens store. I'm especially impressed that disinfecting wipes were and still are, available and at the front of the store. Plus, they're never out of those disinfecting wipes, and neither Walmart or our 2 grocery stores here, keep those well-stocked for customers to use on their hands and shopping carts. Walgreens was one of the first stores to respond to the covid19 pandemic appropriately, and staff wore masks earlier than other local businesses here, did.Most of the store staff at this Walgreens, are friendly and helpful. What I'm most impressed by, is the pharmacy staff. I have several med allergies. They always make certain that anything I'm prescribed, won't cause any problems. It's amazing (in the worst way), how many ER doctors, and other pharmacies, don't pay close enough attention to med allergies! But this Walgreen's pharmacy, consistently has done so. They're also great at explaining, (in detail), any medications I haven't taken before. Also, I usually pick up my RX's at their drive-up window - but a couple of months ago, I had car problems so I couldn't get there to pick up my meds. I called them, and paid my co-pay over the phone with my debit card, and they mailed my RX to my house - at no cost to me. I couldn't be a more satisfied customer of this pharmacy - I won't get my prescriptions filled anywhere else. They're awesome!!!

Generic Placeholder

2023-05

Not the cheapest place to pick up essentials but deals can be found. Pharmacy is quick, easy and convenient and pairs well with their app. Their automated phone system however can burn in hell. It's like pulling teeth to talk to a real person.

J STEEN

2020-05

Get some prescriptions at this location frequently. On duty pharmacists are always very knowledgable and genuinely helpful, nice. Would have added a full 5 star but one or two of the pharmacy receptionists tend to always have a bit of an indifferent attitude with no smile or greeting. Your working with the public and you have a duty to act like you enjoy customers. Rest of store staff always pleasant

N Whitlock

2022-05

Yet another store that makes you download an app to get the sale prices. Here's what I just submitted on their receipt survey:Your app made me hate shopping at Walgreens. It has been a while since I've been in, and my phone had uninstalled the Walgreens app to save space (you see, nearly every store has its own app now, and there's no way to have them all installed). Once I figured out how to allow the app store to download over cellular data, then I still had to sign in, which required opening my password manager (you can't use the same username and password for all those apps, after all, and there's no way to remember a strong password that gets used only occasionally). Then your app had to send me a text message to confirm my identity. This process took five minutes of me standing awkwardly in the aisle of Walgreens. At the end of it all, I was seething with hatred for what you put me through just to get the $1.00 discount that is POSTED ON THE SHELF AS THE PRICE OF THE ITEM! I'd like to say I vowed to never step foot in a Walgreens again, but I imagine that I will, at some point, return. But I will hate you and your stupid app for a very long time.The cashier was very nice. Don't take this as a criticism of anyone except your stupid marketing department.

Michael Wachs

2023-05

The rudeness of the lady at the cash register to the customers was totally unacceptable. Snatching cards from elderly customers and just throwing receipts at others is not right. Won't be going back any time soon if that is the norm there.

christina leatherberry

2018-05

The entire pharmacy staff is terrible. They brag about having control over when you can have your scripts. They wouldn't refill a lost script that effects my husband's blood pressure. We had to wait 5 days even after his Dr. Called them personally to ok it and explain the health risk associated. We were in fear all week of him having a heart attack. After tomorrow he will never fill anything here again nor will we step foot anywhere near the store.

Christine Erb

2020-05

Their merchandise is a bit overpriced, you can get way better deals on cleaning supplies & hygiene products elsewhere. I do like their wide selection of cosmetics though. Very friendly staff

Lee Penner

2023-05

It was really busy towards closing on Saturday and the wait was about 30 minutes. I wouldn't recommend scheduling a vaccine at 5:15 when they close at 6....

Cal Gilbertson

2020-05

Most unpolite experience I have ever had at a Walgreens. Cashier just stood there and never said a word after I said thank you ( Just starred at me ) Was in the store at 8 am on 03/02/2020

Deanna Beckner

2021-05

I so disgusted with the pharmacy they called and said my prescription was ready I went to pick it up two hours after that and when I went up to the drive thru I was at the window and they said they will be right with with me I waited for a long time just to have them tell me my prescription was not ready and two of the drugs was something I already had and now I have three bottles of the same medicine it would be easy for someone who abuses drugs to get their fill of drugs at walgreens

Den Dominic

2023-09

Clerk Lisa threw my items I was purchasing in rude as manner won't come back this was at 3:13

Kaeden

2023-05

Called the pharmacy with some questions about a prescription, the woman who picked up the phone was very rude and had no answers for my questions.

A Resident

2017-05

Your average Walgreens. Service here is good, and products are fairly priced, overall good place to meet most needs.

L L Lamothe

2022-05

Very great staff and stock was well organized and marked.

Chad Harper

2016-05

This Walgreens does not have a capital federal atm machine.

Ginger Smith

2015-05

This is my favorite Walgreens for pharmacy and photo 1hr Prints. Very helpful!!!!

Daniel Asher

2018-05

Some great deals but also some very overpriced stuff. Know your prices and look for deals.

Sonya Hilton

2023-05

Cannot seem to keep meds I need stocked.

Brandi Nicole

2018-05

The ugly cow on the pharmacy called me a bi@&$ and walked away! All for me asking a question

Cody Sprock

2023-06

❤️

Pauline Alejos

2023-05

Nice

Tony Nelzen

2018-05

Friendly, helpful and fast

John Fiebich

2021-05

Friendly staff