4.2 (57)
235 W 48th St, Hays, KS 67601
(785) 650-0555
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cadance Wilson
2023-05
I don’t usually write reviews anywhere but I am not sure what else to do in this situation. My boyfriend came into the store to get a couple of things and I was looking for kids clothes. I turned down an aisle and one of the employees, Maggie, stepped out in front of me so she could grab clothes and gave me a dirty look because I must’ve been in her way or something. Instead of her politely saying excuse me or sorry she gave me a dirty look and walked away. I chose to ignore this but as we were checking out our items she proceeded to not say a single word to us, wouldn’t make eye contact or anything. Probably one of the most unfriendly experiences I’ve had with customer service and I’m not sure what we did to deserve that. I understand she was probably having a bad day but her actions were very unprofessional and I was not impressed. I have worked in customer service before and sure there were some stressful days but I would never let it affect the way I treated customers.
Peggy Askins
2023-05
Very nice new store. Wide variety of selection of men's, women's children's clothing and shoes, farm and animal supplies, some home goods, tools, tires, automotive parts, gun cases, outdoor sports equipment, the list is long! A nice addition to the Hays shopping! And they have a Pet Wash! It's so very convenient to give our puppy a bath!
Ester Todd
2022-05
I went in to the store on Monday to purchase chicken feed, and they only had 2 bags in stock. Those store manager offered/insisted to order in more for me, and I let her know that I lived an hour away and would be back this weekend. On Tuesday, I called the store and asked them to put 4 bags of game bird feed on hold also, and they got my name and said they were holding them. Tonight, my brother was in town and went to pickup the items and had a horrible experience. The store manager was very rude to him, acted like she had no idea what was going on, and told him they were too busy to check in the back. She finally told him he'd have to come back tomorrow because she couldn't deal with it. Had I known that the manager offering to order something would be such a hassle, I would have gone elsewhere from the start. Horrible customer service. Don't offer to do something and then act like a customer is an inconvenience.
Linnea Dinh
2021-05
Several employees but they were so busy chatting amongst themselves they didn't have time to help customers. Finally left with what I could find myself, will go to the one in great bend where they actually care about customer service. Hays store manager needs to pay attention to what his\her employees are doing.
Rubylee Draper
2020-05
We were greeted with a smile and the staff was very helpful as we were pricing chicks to start our backyard coop. Tami Boller walked us around to look at necessity for us to price. We had only plan on pricing but with the service we were received decided to buy.Then the other Associate helped us get the chicks and setup for a brooding box. We were very pleased with the service we received from both. Tami Boller went above and beyond to help load and secure our purchases home. We will definitely be returning for all our chicken needs.
James King
2020-05
Friendly helpful staff and a nice clean new store with lots of items to help you around the farm or house. Nice supply of products for your pets and farm animals. They also have a nice selection of young hatchling chickens and ducks to help get your flocks up and going. Prices seen to be competitive.
Mary Hartlerode
2023-06
Hannah was awesome. Great friendly service. She is a keeper. Thank you.
Bruce Heath
2021-05
Waited 20 minutes or better to fill propane tank. They could not fill because tank not new enough. Don't waste your time if your tanks aren't pretty new. The guy down from vine and bypass 4 way stop filled with no problem.
jamie fritz
2020-05
Love the store. Employees have always been kind and helpful to me. Wide selection of items & better prices on cat/dog food than some competitors.
Brandon Stouffer
2023-05
Went to pick up a couple bags of dog food after work, still had about 14 minutes till they were supposed to close so figured I'd rush over there just to get there to find the doors closed earlier then what the closing time was supposed to be
Charlie Abbot
2021-05
Another place requiring face masks.Looks like I'll go somewhere else that is reasonable. The $350 tool box is available in Pratt. They're not disillusioned by a mictoscopic disease being stopped by a 200 thread count "mask".Idiots.
Mark Ferguson
2023-05
The store manager spent 10 minutes talking with is about our project and made great recommendations
Heather French
2019-05
Lots of different items available. They have not had their official grand opening so expect more products to come in within the next few weeks.
Lindsey Wilcox
2020-05
Knowledgeable staff, prices are good. Have a lot of items I cannot find elsewhere. Thank you!
Dad Cochran
2023-05
They should go ahead and merge both tractor and orchelns into one big mega store in hays.
Jeff F
2019-05
Great hardware store.Lots of varieties of all kinds of treasures for home and Farm too
Melissa Schlegel
2019-05
Cramped, little selection, less than friendly staff, no 4-H discount....we’ll stick with Orschelns
Jennifer Kansas
2019-05
great store and staff if I do say so myself. Come in and check it out.
Bonnie Maske
2020-05
Always like going there. Nice atmosphere to shop.
Jenny Dixon Leiker
2020-05
Friendly people. Great dog wash! Pet friendly. What’s not to like?
Eric Boss
2020-05
Nice store. Didn't have what I was looking for though.
Bernie Clawson
2020-05
Very friendly staff, helped me immediately and took care of my problem the best he could.
Rob Hardwick
2020-05
Staff is helpful and polite. Clean establishment.
Richard Krug
2020-05
They have a large selection of small and large animal supplies.
Dennis Shooltz
2023-06
Love this store
Jackie Williams
2019-05
Very nice store.
Kathy Keil
2019-05
It was ok just thought be bigger and more stuff
Frank Austin
2019-05
Good value chicken coop
Caprese Nelson
2021-05
Friendly professional staff!
Annette Rupp
2019-05
Very nice, but expensive.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-7 PM |
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