4.4 (161)
1618 Industrial Rd, Emporia, KS 66801
(620) 412-9029
petsense.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lee Dixon
2024-05
Nice place. I wish they sold fish and aquarium plants.
Dawn Sisson
2023-05
Staff is always helpful. They will go to the back and check the stock if not on the shelf without asking. I have been in and they have helped me carry out heavy bags of pet food. If they were temporarily out of stock in my cat food they have called me when they got a shipment in. I live 25 miles away so I can't just run to the store every day.
Hannah Serrer
2023-05
I would give them no stars but 1 is the lowest I can give. I scheduled an appointment to get my dogs hair cut (grooming) they called me and cancelled the day of the appointment minutes before. They said would get me in RIGHT AWAY. I called everyday and no answer. Finally a few weeks later they answered and said I can get her in-in two weeks. When my appointment came up she cancelled AGAIN the day of minutes before the appointment. I live 45 minutes away and every time they called I was already in town for the appointment. Very unprofessional!!!! Don’t recommend if you have a limited schedule and try to make arrangements to get your fur baby there.
Ryan Cantrell
2023-05
Awesome experience, friendly staff. Forgot to buy puppy pads for our 3 hour trip home from picking up our puppy and they gave us enough to get there for free. Would definitely recommend
Maranda Kealy
2022-05
I loved them! They were so sweet to Ruby and took wonderful care of her! Her cut looks great, they moisturized her very well and she smelled amazing! I’ll be coming back to them!
Jaylene Arnett
2021-05
Clean and easy to find items. Well stocked so we found things we were looking for. Have new puppy who was raised on grain free food but it is hard to find, they have it in several flavors and sizes of packaging. Also got toys that were appropriate for a very small dog.
Bev Scott
2023-05
They cancelled my grooming appt 4 times!! 1st 3 were groomer was ill (I showed up as no one notified me), last time was the dog's rabies shot expired the day I was to have her groomed (vet had said wait till an infection cleared up - told them this).
Patricia Lawrence
2024-04
Love this store feed for pih
Nadia Washington
2019-05
Petsense is always nice to go to. The staff are friendly and offer help and advice on their products. The items are neatly and fully stocked and when a spot is empty the employee is very helpful in either finding it or letting you know when it will be in next. I usually hate shopping but they make it a fun experience. I love going there.
Lindsey Powers
2020-05
My daughter loves coming in with our Sheltie. The employees are awesome, very knowledgeable, and patient with my toddler. The groomer is awesome, she is the only one we will be using from now on. The store is always clean and well stocked. Always someone around to help when needed.
Shawn Shane
2023-05
I've taken my dog there to get groomed a couple of times. They do a wonderful job, and they are very courteous and helpful as well.
B Shepherd
2018-05
The people here are super friendly and very helpful. My little cat has a sore paw and we needed some kind of first aid also a kind of litter that wouldn't irritate her paw. They helped us out by showing us different products to clean and help in healing (great job) thank you
Emilie Atherton
2020-05
I've been getting my dog groomed at Petsense for over a year now. Vicky is super great with Mollie and always does a quick and well done job! The front staff is also very friendly. The store is clean and well kept. Would highly recommend Petsense for pet grooming!
Alexa Parks
2018-05
Had my large Border Collie groomed here by Vicki! She did great not only does he look amazing this is the first time I’ve ever take him somewhere because even the vet can’t cut his nails with out putting him asleep. I was so so nervous. I dropped him off and left which I have never done which could be the problem at the vet. Came back and he looked great. He was a very very happy dog when I got there. Fantastic price too...granted never have had him professionally groomed so I honestly don’t know what a good price is.... but worth every penny I will be back!
Jackie Moranty
2023-05
This store was so clean! Everything was well organized and the staff ate so friendly! We'll be back soon!
Cindy Henderson
2021-05
Just wanted to say that Audrey is an Amazing groomer! Thank you Petsense for bringing her to Emporia. Oreo had a great experience and I know he isn’t the easiest as he gets super nervous. Audrey is wonderful and super caring. Thanks a million!! 💞He looks FANTASTIC!😊
Claudia Robles
2020-05
I love Vicky the groomer. She is so good with my dog who can be a handful. I'm always satisfied with how he looks. And he's always a happy dog when I pick him up. Which tells me that's she's good to him.
Terry Basler
2022-05
They have just about what every pet needs. Offer dog groomingDry pet food might be a dollar or soHigher then some stores But you by 10 bags the next one is free
Bridget Haag
2018-05
Vickie did a fantastic job grooming our dog. She spent time with us before hand to figure out exactly how we want him to look. He is very strong and pulled her across the room 3 times because he was scared to get in the water. She didn’t give up on him and got him bathed. It was his best haircut! We will be back. Thanks Vicki!
Carrie Riggs
2022-05
I brought in my young puppy for a first visit to be groomed.I was very anxious leaving my dog. Ashleigh Russell was so caring toward my young dog, and so respectful of my fears. We will be back.
Marie Arrieta
2021-05
Groomers here really cared for my dog Presley eventhough he had some bad skin from severe allergies. They trusted me and did a great job with him!
Dana Dobson
2019-05
Have taken my dog for nails and today a bath. Vickie does great job and for a great price! My dog is always excited to visit and get her spa treatments!
ReAn
2023-08
Five stars due to having a couple of small animal items we needed AND price-matching, Thanks!Staff was friendly, helpful but not knowledge about small animal, that was okay because we knew what we needed 😉
Rhonda Jeck
2020-05
The two co-workers where very polite and the lady in the grooming area was great with my kelpie and she did a perfect Job on her nails.and me and Larry will give you some more business this coming Wednesday at 3:00pm for bathing my dog Missie jeck.and the guy up front was kind and very polite and respectful and I think these two co-workers need a raise on there pay check for there kindness and love for my kelpie and for the service they provided.from the customer relations the gave us and they made us feel welcomed.from your customer Mr and Mrs Larry and Rhonda jeck the owners of Missie jeck
Beverly Lewis
2022-05
Very helpful friendly manager. Previous 2 times employees were rude, but decided to try again. Glad I did.
Jen Godinez
2023-07
The staff was friendly and helpful, The store was clean.
C.B. Kansan
2019-05
Wide variety of foods and goods for your pets. Does tend to carry more for cats and dogs but has a few items for fish, reptiles and birds. Friendly staff always willing to help
Deb Haley
2020-05
Love their amazing selection. People are friendly and helpful. Prices can be high on some things
Meredith Rhodes
2019-05
We love this store and so do our dogs. The employees are always friendly and are ready to answer any questions.
Travis Spires
2023-05
Everyone's so sweet when I go in there... they must get paid good!
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-6 PM |
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