Haag Pharmacy

Roxy VanGundy

2024-03

It's extremely frustrating to be prescribed medicine that you can't even get, and when you are told to call for your "options" you are just told, "well sorry, I guess you can call around and find it." Yeah that's really not the answer you want to hear. Waste of my time and a phone call. There was no real care that they didn't have it. I guess I just won't take it. Thanks for all the help.

Elidia Martinez

2024-03

Always friendly and helpful. They deliver.

Cathy Sweetman

2021-05

My husband and I were both excited when we qualified for the Covid Vaccine, but our excitement quickly became a frustration, trying to find a vaccination site that would give the vaccine around our work schedules. Haag Pharmacy was flexible and friendly. It was obvious at our appointments that they were very knowledgable. Our appointment went very smoothly. Thank you to Amber Haag and her amazing staff.

Kaci Crooks

2019-05

There was some sort of issue with almost every order I had with them. Set up for delivery when I specifically requested to pick up/vice versa, on and on. Never any acknowledgement of or apology for the errors on their end. “That’s what I was told” or “that’s what the computer told me”. Final straw was filling a prescription for an expensive ointment for my son’s eczema. They somehow didn’t receive the prescription the first time, and I had it resent. The pharmacy let me know that the insurance company would need evidence that we had tried other treatments before this prescription in order to cover the claim. I checked back a week and a half later and was told that everything was good and it was a $0 copay. They had to order it in and it would be delivered the next week. I call the day that it’s supposed to be delivered and let them know that I would actually like to pick it up. I receive a call back shortly after, letting me know that the prescription was actually going to cost over $800. The lady that I had spoken to, who told me about no copay, say she doesn’t know what happened- that’s what the computer told her. They didn’t even have my insurance on my son’s account. No apology, just indifference. Pathetic service and no ownership of problems they cause.

Joseph Lawhorn

2019-05

Super slow service. There were no other customers in the place. I only needed ointment (no preparation) and the prescription was already there. It took almost 30 minutes for them to fill the prescription. I don't feel like they did a good job acknowledging patients in the waiting room.

Amanda Schaefer

2022-05

My husband and I have been a loyal and dedicated customer to Haag Pharmacy for close to a decade or more. There have been several instances where we've gone to pick up our prescriptions and some were missing, they had to order more in, or we had to sit 15+ minutes in their drive thru waiting for a script to be filled. This is understandable EVERY ONCE IN A WHILE. We've been patient, we've come back at a later time, etc. In my head I was thinking..."It's a busy day," "It's a Monday," "It's a Friday," but this has turned into a common occurance where now something has happened EVERY TIME we go to pick up our prescriptions. We've put our meds on automatic renewal to make it "easy" so the meds should be there, right? Well after the 3rd+ time when we show up once we've received the text that the meds are ready, only to find out half of our prescriptions were missing, it wasn't correct, or there was another issue. However, today was the final straw. I renewed via the phone system Monday (which was a holiday) since we were going to be out of town during the automatic renewal date. I received a text this morning, "We are currently filling your RX, we will call when it's ready." I received a call, but missed it and they didn't leave a message. I assumed (there's my mistake) that it was ready, so I drove to town to find out 1-One RX was completely out of stock and not able to fill, 2-They only had a partial of my 2nd RX AND IT WAS NOT YET FILLED. Then the lady at the window continued to argue with me about what the text message actually said. I'm pretty sure when it says, "we are filling your prescription" means at least the partial amount would be available at 5:00 pm to pick up without having to sit in the drive thru and wait again. I'm done being patient with the inconsistency of Haag Pharmacy. There have been more times where there was an issue than not. It's too bad when you try to support a local pharmacy that they can't seem to get it right after giving many opportunities...You've lost this family's business and I recommend finding an alternative for anyone looking for a pharmacy.

Anne Wilson

2022-05

Kind staff, multiple services (i.e. Shingles vacc). Have been helpful to me and also to an elderly family member who needed special services. I am thankful for Haag Pharmacy.

Genise Hancock

2022-05

They are having difficulty with their call ins for medicines. They should disconnect until it is fixed. That would have been easier than calling it in and your meds not being acknowledged.

Brent Torrens

2021-05

It is nice to be with a pharmacy that knows who I am when I walk in. Kinda like cheers with medications lol. Been going here for years. They deliver for free although I usually pick up.

Mary Catherine King

2023-05

Need to put there shoes that they sell. That R Therapy high top shoes for their customers

Brandon Talkington

2019-05

Very friendly & knowledgeable staff. Great prices. Had a great experience.

Kitty Hamilton

2021-05

Always great service.

Steve Turner

2023-05

Good for seniors

Christine Klinger

2022-05

Good

Deborah Westphal

2022-05

Helpful, clean

Brandon Haskin

2018-05

Friendly staff