4.3 (245)
609 N Main St, El Dorado, KS 67042
(316) 322-7500
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nolan Andrews
2024-01
There’s always something to be done around our office, and Ace Hardware is always our go-to! They have what you need and the staff is always so helpful and friendly! Highly recommend!
peter b
2024-01
-6 degrees out, the old man was extremely helpful in getting me the parts I needed to have heat. He was so knowledgeable that I should have gone there first. I originally went to bomgaars and the kids (as useful as a wet paper bag) sold me garbage that I would have ended up blowing up my house. I am forever grateful that the old man with all his knowledge. It is 2 degrees now and my house is 80 on the inside!!!!
Rodney Parker
2024-04
Being a diabetic a needing to urinate often. I went to use the restroom and I could not use it. Had to go somewhere else. So why spend the amount of money I intended to I went somewhere else.
C f
2023-09
I went in to find a random bolt and a screw. Everyone from the two people who helped me to the cashier were very helpful and friendly. They didn't have the bolt I was looking for, but they guy who ran the department said he doesn't like having holes in his inventory, so he would order some. I'll be back in a few weeks when he said it should be in.
Kathie Jo Seaman
2023-11
Decided to give this store one more chance. I went into purchase an Ego Lawn mower. After 10 minutes in the store with one other customer. And at least 4 associates milling around up front, I left. I will take my business to Wichita!
Robert Simmons
2023-11
Ace hardware has some long-term employees who have acquired knowledge of the merchandise and are very helpful in helping make the right choices.
Jerry R. (aDVSfrog)
2023-05
Good selection of hardware. People are always nice. Was able to find parts needed to fix the water leak in the camper for the weekend. Has the small town hardware store feel to it.
Dionna Farbstein
2023-05
The staff at this ACE are awesome. They helped me find everything I asked for and even looked up a couple things that they didn’t carry so they could tell me where I would be able to find the items. I would say they lived up to their slogan —- There was more than one helpful smile in every aisle on my visit!!! I’ll come back and add the names of the smiling helpful humans next time I stop in!
DREAM BIG 2020
2024-01
Seems like u cant shop here with out someone to follow u unlocking stuff sucks ill never come back
Brandy H
2023-07
Very rude on phone, when answering phone said " what do you want! " not hello can I help just what do you want. Then when I asked to speak with someone in plumbing, was told no one there could help me . And then hung up. So I will take my business elsewhere.
Randy Kelley
2022-05
I had a habit of looking for my hardware needs at Walmart and Sutherland's until I realized . . . duh! 4 out of five times I end up going to Ace because the others don't have what I need! Pricing is reasonable and comparable, staff is friendly and very helpful! Ace IS the place with the helpful hardware man (and ladies)!
Buddy Liston
2022-05
Arrived at 8:00 AM, waited five minutes to open. Sign clearly posted prohibiting public use of restroom due to COVID, though no employees seen wearing masks.Never approached by staff to see if I needed assistance.Selected my items and at checkout I was asked if I found every thing I wanted. I replied "no". The clerk said "I'm sorry" and continued ringing up my items.Probably my last visit.
Mikyla K
2019-05
It's a good sized store I've gone into a few times. Over all I've had pretty good luck finding what i was looking for. I did need assistance on one trip finding some plumbing supplies for a sink. The woman who helped me was friendly and knowledgeable.
Jim Brown
2023-05
Needed plumbing pipe and fittings which were unavailable at the big box store. Bill helped me gather everything I needed to complete the job and used his expertise in the field to make sure I had what I needed.
Steve Gladfelter
2016-05
Very disappointing visit. I arrived at the store at approx. 5:00 PM and needed assistance in the lighting aisle. I waited for about 20 minutes and tried looking for someone to help me. At 5:30 I gave up and went to the front where a young man leaning on the counter said "Have a good evening" I told him I would if I could get someone to help me. Rather than offer help, he just continued leaning on the counter, shrugged, and said "Oh." At that point, I said, "Oh well, there are other stores in town." and began walking out. Still was never offered any assistance. This was the poorest excuse for customer service I have ever seen! I have always tried to do business with locally owned or operated stores, but went to WalMart and had a pleasant customer service experience. Guess where I will shop from now on?
Casey Sterlin
2023-08
The manager didn't understand nuts and bolt sizes.I put my hands on my head in frustration and left.
Nancy McEachern
2023-08
Got a garage key made there. Nice friendly help, great location and a very clean store!
Keith West
2019-05
Local Ace is a great hardware store. Appreciate the loose bins of fasteners; don't have to buy full packet of screws when 3-4 will do. Wide selection of home and project supplies. Knowledgeable personnel give good advice. Recommended.
adan paez
2022-05
I like this location cuz they're a nice people working here and they always happy to help You, and they have little bit of everything for your projects
Donald Taylor
2020-05
This place is well staffed and well supplied. Whenever Sutherlands does not have what I'm looking for I know that I can come to Ace and they will take care of me. Thank you
Anthony Clerkin
2023-05
So thankful to have an "old school" hardware store in our community. Nice and helpful staff.
Gary Cauble
2023-05
Friendly and they pretty much have everything that you need when you go in. That'll also beats driving into Wichita
Jeff Eberhart
2022-05
Purchased A-line trimmer still very little knowledge from the staff Had to go to another still dealer to answer questions Very nice hardware store though
Randall Turner Jr
2023-05
One of the few places you can go shopping that has the family owned feel. Nice quick in and out
Jdub Forlife
2020-05
I was in this town on business an had to stop here for some parts.I was very surprised by how helpful & friendly the staff was. Not like the Ace hardware stores in my area.I would recommend this store.
Darlene Conner
2023-05
They're always friendly and always willing to help without making you feel like you're bothering them.
Jimmy Walker
2021-05
Kinda pricey, just like most hardware stores...it's either pay their prices or drive 90 miles to Lowe's or home Depot...so the choice is yours. Staff was okay...didnt get that big hello I expected when I walked in.
Dwayne B
2023-05
Had everything I wanted sales people are friendly and go out of there way to help.
matt joy
2020-05
Staff is always very helpful. Sometimes a little high on the prices but you get quality products and quality service!
Laurel Acklin
2023-05
Needed faucet parts and got help right away. Fast friendly service and the right part.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 10 AM-5 PM |
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