3.8 (162)
106 W 4th St, West Liberty, IA 52776
(319) 259-6250
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jolleen bell
2023-07
I went to the store and was disgusted as soon as I got out of the car no one sweeps the sidewalk nor do they clean the floor. The girls were behind the counter for once, there was candy spilled on the floor right in front of the registers. The store used to be better I think you could do better!!
Miller Lite 12
2023-12
Coolers were empty, some shelves were empty. Boxes and other stuff in aisles.
Margaret Jensen
2018-05
The manager who has waited on me several times has always been friendly and ask if I have found everything alright. They employ a couple of real nice women that I have also encountered. Some of the other staff are either shy or do not talk much. For as big as the store is, they do there best to keep items filled and somewhat organized. I for one think corporate should employ more staff during peak times and on truck days. This is something I have talked to the managers about, but they tell me it's how corporate runs. So be it, otherwise I have never had a bad experience, just a lot of patience.
Amy LeMay
2021-05
I love this store but was so disappointed last night when I found tons of shelves empty. Usually they have everything I need. Prices are good, employees are nice and it's convenient.
Donald Hogan
2018-05
Never ever a cashier around when your checking out. Never can find the item(s) on the shelf that you need. To much shoplifting under the nose of camera's. Finding to many items out of place on shelves and to many items on the floors in every isle. People are suppose to place fanny packs or school bags on the floor of the store when they enter the store, but some don't do it. The bathrooms need improvement.
Diego Barrera Adames
2023-05
The floors are not OK, bathroom is not good and you have to go behind the store to get there.good service.
Spider Rican Monkey (SpiderRicanMonkey)
2021-05
The store is always empty and carts with cardboard boxes of product are always on the hallways with out being unpack. All you see when you go in is a messy place with nothing to find since all of it is empty. It’s just depressing and frustrating.
JayLyn Burroughs
2023-05
I got a very old slim Jim, that was hard and tasted funny, honestly, I'm disgusted. I just wanted a snack after having a class around the corner. Seriously grossed out by how old and nasty that was.
donald hogan
2018-05
The shelves are barely stock with goods and now and again the employers seem to make up there own closing hours. Stuff is stolen quite often under the eyes of the survailence cameras. Items are out of place on shelves and covering the floor. No intercom system at the cashier station. No hand held radios for the employees. Often no cashier at the front when person or a line of people waiting to check out. One of the two check out stations has just one cashier. Only 1or2 cashiers working on certain days. They need two cashiers and two employees to stock shelves every 365 days out of the year and continue to do so every year with NO exceptions.
George Michael
2017-05
The store struggles to provide a good service with competitive prices. Low wages prevent stability of staff. Some tech items are of low quality. But i think the store is good in many regards, a large proportion of town population visits DG, and help many customers save a trip to Iowa City. I can compare this store and the one in Col Jction, big difference in prices.
Christopher McMahon
2015-05
Price tags on shelves for the West Liberty Dollar General are frequently inaccurate, and the inaccuracies are universally in the store's favor. The price differences are generally small, seemingly insignificant amounts, that one might not notice when checking out at the cash register. Sale signs are posted around the store are left up after they've expired, and the expiration dates listed on the sale signs are small enough that those who have less than perfect vision or the elderly probably don't notice them. I'm not saying the West Liberty Dollar General is doing this intentionally. But my advice would be to take note of advertised prices when shopping there, and then scrutinize your receipt afterward.
Deana Osborne
2020-05
Thankfully the store just got a new manager who seems to be trying to get a handle on things. The employees are friendly and helpful. The store just needs to.het items stocked and get the store back in order.
Ashton Burroughs
2020-05
Really good local spot to grab anything you may need. Items vary greatly and they're at a pretty good price. Customer service is generally very friendly and helpful as well.
Alexis Wagner
2021-05
The people are nice but it was not stocked at all they had very little product but they also dont have many people to cover shifts.
Ozzy
2020-05
Stores fine. Half the employees seem to care. Worst of all is how crazy slow they move. But store is ok I suppose.
Neil Davy
2020-05
Hardly visit but they kinda remind me of the Air Force BX's overseas-- nice to have in a pinch for the basic necessities. Clean, friendly..
Nancy YERINGTON
2021-05
West liberty was resetting so shelves empty ,hard to find things.was told the store would be in order within next day..I have not been back to see..it's understandable why can't this be done at night.. corporate was doing reset..I could tell.shutbit down or do this at night..
ANONYMOUS Crew
2022-05
Its a really good place to get some groceries if you don't want to leave town
Lynn Morano
2021-05
Prices are good, staff are great, but the place always looks like a bomb exploded inside.
misty scheller
2016-05
The store is a mess. The shelves are always empty and the store is always short of help. The worst thing is the awful dance music you're forced to listen to.
Craig Ash
2018-05
This store needs to keep a Manager for more than a month or so... Very unorganized, though Staff are typically friendly. Product is always on the floor and looks like a tornado ran through...
Randall Martin
2019-05
Not the greatest. Some good deals, but some things are overpriced. A mess and not the greatest customer service.
Deatra Parker
2020-05
Very nice and polite workers found everything I need it very clean and neat
Hayden
2021-05
Always like getting g snacks and groceries here would recommend
Justin Mull
2019-05
Good employees/people helped get what I needed but very unorganized in store
Jean Seemuth
2020-05
Had nothing I went in to get. Very messy! Felt as though things were going to fall on me!
Patty Revels
2020-05
Found everything a little high but they were really friendly
Jeff Anthony
2019-05
Dollar General is kinda hit and missThis time was a miss went looking for padlocks hooks and tags but no locks
Janice Painter
2019-05
Could use some more space to display items.
Linda (LindaLee)
2021-05
Found all the things I went in for.Found all my Easter stuff there!!!
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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