Hy-Vee Pharmacy

Kimberly Decamp

2024-03

I'd like to confirm one way or the other. I filled a med of mine on Wednesday. They charged me twice as much for it going through my insurance. I always use good rx for my family's and my meds. The last time this happened, a gentleman reversed the transaction and charged me the lesser amount. He also told me that he would note my account to use good rx going forward. Didn't have a problem again until Wednesday. Yesterday, when I called about what happened, I was not only talked over but was told basically that I was at fault and that they don't note accounts and that they couldn't reverse the transaction. Do I need to find a pharmacy that can take the time to actually provide customer service? The person who answered the phone and the people in charge Thursday were of no help at all.

Stacey

2023-05

I want thank the Pharmacy and the team for getting my son medicine. On Tuesday I call the lady was so nice she ask the pharmacy could they get this medicine by Wednesday and the pharmacy said yes. I do not know her name but she went above and beyond for me & my son. I thank you from the bottom of my heart. I'm so appreciate of the Pharmacy and the team. Thank you.

Steven Kromrie

2023-07

Called to confirm they had my prescriptions filled cause I hadn’t gotten a text and the lady on the phone verbally sighed as if it was a major inconvenience. Yet if I didn’t do this I’d be at the drive through for 30 mins while they stick a box in a bag. Asthma medicine doesn’t need counted. It’s all sealed. Be switching pharmacies after this.

Thomas Foote

2020-05

Jon the pharmacist is incredibly knowledgeable. Goes out of his way to tell you things you can do to minimize side effects of your RX, recommends useful over the counter meds, and has even found a coupon for one of my prescriptions. Best pharmacy ever!

Pat Henneberry

2019-05

A big shoutout to Kim at the pharmacy. You helped me on the phone and you help my 87 year old Mom allThe time. Tonight at dinner she talked about you and all the help you’ve been to her. Thank you Kim and thank you Hy -Vee for being so nice and helpful. Seems so simple but you are so consistent it’s worth a big shoutout! The Henneberry’s XO

Fey Saetern

2023-05

Went in to get my flu shot. Pharmacist was very kind and the techs in front.

fefi

2023-05

Almost always a pleasant experience. Thanks.