4 (378)
1618 22nd St, West Des Moines, IA 50266
(515) 631-6785
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sabrina Tiarks
2024-02
The girl at the counter is the reason for this rating she’s always so polite to everyone who comes in and strikes up conversation with them easily she’s professional and helpful on top of being a positive person. 10/10 other dollar trees are dreary bc of the workers not this one. I bought $50 worth of stuff and she didn’t even hesitate or sigh when it came to bagging it all and she spaced it out! Not just all in one bag like I’ve seen before. Love it love her, give my girl a raise fr fr
Kristina Whiteley
2022-05
This dollar tree has a pretty good selection of Halloween and fall decor for it only being August. There were items on the floor, and I picked up several but the shelves were very well stocked. The line was quite long at first until a second cashier came to bail the first one out. No biggie. I definitely recommend checking them out for items you need that don't require high quality!
Mike Ford
2024-01
Although the store staff was running late, they were very apologetic.This is a great Dollar Tree. Despite wrongfully named as they clearly have everything marked as $1.25.And they included taxes as well.
Noura Alhamed
2024-02
Used to be a very good storeWith great management, however, ever since new workers such as Dimples and Shelley (so called manager) have entered the store it’s been disrespectful and suspicious. Definitely won’t be going back.
Cherie McClelland
2023-12
This location is very well maintained and fairly organized. There is a nice Plus section with things over a dollar. There is a large craft section as well!
Candice Welch
2023-09
This store is chronically shorthanded and their cashiers can be super slow. Today, i left without purchasing anything. I do that probably 30 percent of the time because the 1 cashier was slow as molasses anf i just didnt have the patience. This store used to always have the day old baked goods but not much today. This is my go to store in my vicinity,just know that sometimes its not worth the wait inline.
Sarah Ann
2023-07
This store used to be pretty nice, and had a great variety. Staff was usually friendly. I don’t know if they got new management within the last year or so but it’s disgusting, dirty, messy and rarely has anything in stock. Today we went because it was the closet DT near us. The place was messy, and the women working the check out in a green shirt, wearing a cross necklace was rude, unprofessional and made the whole encounter less then friendly. I will not be coming back to this location. I would rather drive out of my way than come here again.
test test
2024-03
This place is not open. The reliability of Google to send you to a place that has been shut down for a long is sad they get it wrong all the time
Kassidy Carpenter
2023-05
This is such a great location! The shelves are usually always well organized and well stocked and the employees are always helpful and nice. They have a lot of craft items which is great and it’s a large store - so they have a lot of stuff there! Top 3 DTs to visit when I need something!
Cathy Howard
2024-03
Found what I wanted but your cashier was coughing the whole time and never once covered her mouth
Saylor Lyons
2024-01
Shelly Kevin Yvonne and Ms dimples keep me coming back an don't forget about Chris an Dylan
Jeremy Daryl
2017-05
Everyone hates their jobs. No one talks to you. Don't even dare ask how their day is going. Sometimes it's worth it to spend the extra money and get better customer service at a bigger retail store where nothing is under $1.00. Don't come here.
Jennifer Blake
2023-05
The cashier and manager were so amazing! I have been searching for certain baskets and they were determine to find them for me. Even went to the backroom and dig for me. Even though they were unsuccessful they went above and beyond for me. Thank you ladies soooo much.
Maggie Antenucci
2021-05
This store has signs on the floor for social distancing and flimsy plastic by the registers, but the staff are not required to wear masks and their are not any hand sanitizer stations.
Millie Carr
2023-05
I like going to Dollar tree they have some very good bargains. The only thing that I don't like is that I contacted their company about two months ago because they wouldn't accept cans, but they did accept the $0.05 deposit that was taken on the containers I think that's wrong
Chel Bud
2021-05
This is my favorite dollar tree. It didn't used to be. I wonder if they got a new manager...? Anyway, they're better now than a few years ago. Today a staffer asked me to comment on the set up of the feminine hygiene section he was redoing. He was actually trying to make it make more sense to shop it. I appreciate that, as a woman and as a merchandiser where I work.
Judi Roux-Bohn
2019-05
Was surprised at the nail polish and make up selections and all the different colors to choose from. Also they had a huge variety of stickers and scrapbook stickers to choose from.
Yetarra Russell
2022-05
Had what I was looking for!! I bought 3 of this seasoning called Complete. I'm so happy that I have to give 5 stars. Oh yeah and the shelves were stocked so good I didn't see any empty shelves!!!
Melissa Thompson
2023-05
I love Dollar Tree, even though it's now a $1.25 & more store.They are just so under staffed anymore, that'sy only issue.
La-Tica Paige
2022-05
Glad to see more than one cashier. Both were friendly and provided good service. The store was neat and organized. I can tell efforts have been made to improve the overall atmosphere here.
Blakeoms
2023-07
BEWARE OF PEOPLE HITCHING A RIDE!Me and my friend had to scramble for a excuse to get a creep away. Nothing worked, even when we showed him how full our back seats were with a prior visiting to walmart, he wouldn't let it go.The management is more interested in cashiers that walk away and hide than ANYONE helping to clear isles of boxes in the store. One of the short ladies yelled out "my cashier check out is open" then the massive line divided briefly, as she immediately walked away with saying anything after that. If you can't find what you're looking for, open boxes and get it. Otherwise you want to go somewhere else.
Marlene Kiddoo
2019-05
We stopped in quickly to buy some tape and wrapping paper.There were 2 employees at the registers arguing very loudly!I am very sure every patron in the store heard.When we were checking out, the Male employee said nothing to me.... I mean nothing . I said thank you. No response. So I told him to have a good evening. No response..I enjoy shopping at the Dollar Trees, but I will probably not shop at this one again.
Adam Smith
2023-05
I didn't mind this Dollar tree little overwhelming it's just a mismatch of a whole bunch of stuff and it's tightly packed not very well organized but everything is cheap
Michael
2022-05
Dec-18-2021 Worst Store ever !Lost more than an hour waiting in line to buy 3 cases of water. Robert, the guy who was working at the lane 1, is the slowest cashier and on top of that he likes to chit chat with customers 😠😠
Megan Gile
2021-05
Matthew checked us out and he was so pleasant to converse with! Usually have to wait forever to check out but everything was moving fast and consistent today! Loved all the holiday displays, they looked wonderful 😍😍😍
Zach Click
2018-05
Nice, friendly employees that I enjoy talking with, very tidy store, sometimes it can be a bit busy or understaffed. But whoever is there is always calm and collected despite the overwhelming amount of impatient customers who are waiting at their checkout line.
Nicole Darling (Colie)
2019-05
This dollar Tree, unlike many others, keeps its merchandise well stocked. It would be very unusual to go in to this store expecting to buy an item you usually buy here, and them not having it. I prefer this location over all others near me.
LaToya Matson
2018-05
I went here and the older guy here is just downright rude. I asked to sit my school bag somewhere so I could shop without the extra weight and he snaps at me like I'm asking him to rob a bank with me. A week before this there were 3 workers at the store. The store opens at 9, and there were 10 people standing outside, (including one of there stock guys) and they stood there chatting until 9:05 while we stood in the freezing cold.
Jessy Clark
2021-05
You have a sign on the door requiring for everyone to wear a mask. Not enforcing it. My husband and I saw 8 people shopping and didn't have masks on. None of the employees had masks on. If you're not going to enforce it then why have a sign on your door saying that you are.
Shasta Coe
2020-05
I just left this Dollar Tree and it was AWFUL. There was one cashier and ginormous line. I found another employee and asked him to please go to a register and he said “I’m sorry, I don’t have a drawer so this is just how it is.” Excuse me? Why would you ever say that to a customer? The least you could do is apologize, right?
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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