4.7 (71)
1148 230th St, Waverly, IA 50677
(319) 352-3200
rockriverpetresort.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelly Kramer
2024-05
Duke stayed here and we were very pleased with the boarding they provided. Loved the daily pictures of our boy while we were on our trip. Thank you for the peace of mind. He will be back.
Janet Wolf
2024-01
Both of our dogs (small curly doodle and a Wheaten Terrier) have had recent groom appointments. Staff was very helpful andShowed interest in our dogs and us. Answered all questions. The grooms were very good, nails clipped well, coats soft and smelled so good. Groomer even waited until pick up time to be sure how we wanted the doodles top knot pony tail and offered great advice in taking care of it. Excellent caring facility.We also have a kinder collar for both dogs. Our walks are much more enjoyable for both us and the dogs. They do not pull and are excited to go on walks again.
Cheyenne Brase
2024-02
My Tonga loves this place. She is so well taken care of and they make sure she gets her medication. Would recommend this place to anyone.
Claudia Eckert
2023-09
My husband and I always take both our dogs, Walter and Lou to Rock River. We're very pleased with their service. They gave Lou a bath and deshed the last time they were there and did an amazing job, Lou looked so handsome.
lynn velman
2023-05
Took my dog here for a grooming appointment and they did a fantastic job. I'm thrilled with her haircut!
Ciarra Hill
2023-08
I took my dog there last month while we went on a mini vacation and meh. It smells really bad in the establishment but I just figured it's because there's a lot of dogs. But no, my dog came out of there after 3 nights smelling so bad. I didn't even want him in my car. It was disgusting. Worse than I have ever smelt. It's like they don't clean the dog rooms in between dogs. It was gross. So I wanted to pick my dog up at 3pm but we were running way behind. We got there at 7pm. They did text me just saying they'd keep him overnight again which I had already paid for another night anyways since it was after 10am. But I wanted to pick up my dog so bad because I missed him so much. So we went there anyways because there has to be someone there all the time right? Wrong. We went there, the door opened, the lights were off. I pushed the bell button, literally no one was there. I walked to the house that's right there to see if anyone was home because I assume those are the people that own the place, no one was home. Literally anyone could have came in and stole those dogs. Something could have been happening to one of the dogs and no one was there watching them. Smh. I won't ever be bringing my dog back. The only positive thing I can say is that all the girls I met that worked there were very nice.
Rick Sego
2023-05
Fantastic group and they do a great job taking care of my furry family members. Definitely use them more.
Ryllee Barnhart
2023-07
Absolutely adore the staff and how they are with my dog! They are always willing to help and are great about communicating what's happening when your dog is there. When she's there for grooming they always do a great job!
Adam Anthony
2024-03
Great people and my dogs a bit snadoffish but warmed.right up to Maddie
Connie J
2023-09
My pups loved it here. They took great care of them and there's wonderful outdoor space for the dogs
Master Kayla Rommann
2022-05
Rock River is absolutely amazing. The take both cats and dogs which is almost impossible to find in my area. They are attentive about medications and make sure the critters get socializing. They also have a groomer come in who can give them a bath!
Kirscha Codner
2020-05
Great friendly people that explain the bill and are accommodating to owners. The smell in there is strong but they do their best to keep up on it. They board many dogs and Im sure its hard keeping every kennel as clean as can be but honestly I was surprised with how well they actually did. They also take dogs outside even ones who are not potty trained and help teach them to go outside. Great experience here would recommend.
Rebeka Schunk
2020-05
Rock River Pet Resort does an amazing Grooming job!! Our toy poodle Rocket always looks fantastic when we bring home. You can tell the ladies absolutely love the animals and treat each and every one as their own.
lynne luloff
2019-05
Crosby came back well adjusted and happy, as always! Rock River treats him like their own, and it’s becoming home away from home when he can’t accompany us on our travels. His tail is always wagging and he’s happy to see the staff when we drop him off.
Joe Franzen
2023-09
Have done awesome work with our cane corso. Would recommend to anyone in need of boarding or help training.
Leah Pass
2017-05
We've taken our corgi there for about 3 years now and he always comes home a happy dog - no depression or any indication from him that he wasn't treated well. Tara does an awesome job and we recommend her kennel whenever asked about boarding in this area.
Bernie Payne
2023-05
The worst experience ever. Took my healthy dog there for 2 days.Went to pick him up and he was laying on a cold cement floor. Had to carry him out on a blanket. He was totally dehydrated.
jerry muhlstein
2017-05
I've been taking my dog Molly to Rock river since she was 2 months old, she is now 12 1/2 Tara is the very best at all aspects of taking care og large,medium and small. She treats them as she does her iw .I RECOMMEND HER TO ANYONE E THAT ASKS ABOUT BOARDING THEIR PET
Jean Hunt
2022-05
Madi is amazing and so accommodating! Sadie has been kenneled other places but she truly likes staying at Rock River
Ramona Lenehan
2023-07
We took our labradoodle for a day spa and came back looking and smelling great!!
Anna Cullen
2021-05
We have been to Learners, Obedience and off leash class with our dogs. Amazing!! We enjoyed the new structured daycare and will be returning too!
Lynne Luloff
2018-05
Crosby is home and mellow as can be! Thanks to all the pampering and individualattention he gets at Rock River Pet Resort. It's definitely his home away from home!
Martha Beth Wilkinson
2021-05
When asked about the time to drop my dog off, Matty said early morning. As I arrived in the morning, the new "groomer" said that there would be a $10 charge for being late! She was very rude along with being out of her league. Don't trust the groomer
René Valverde
2018-05
Great option for Dog boarding. Cami, the Manager, and her team are committed to providing attentive care. End of stay grooming available.
parker day
2020-05
Took really good care of my super nervous dog and even trimmed his nails for me, Erik definitely bring my dog back!!!
Josh Davison
2020-05
Awesome staff took great care of our puppy and did a great job on her nails and spa
Michael Cummings
2019-05
The best people to care for your best friend while you are away. My dogs love the place and the love they receive
Molly Lederer
2019-05
My dog loves going to stay here when I'm out of town and the workers all seem to enjoy his company!
Lorie Rapp
2020-05
Our pup had a fabulous stay at Rock River for her 1st time.
chris corson
2022-05
Very nice staff, very affordable rates. they are our go to for dog boarding.
Monday | 7-11 AM 2-6 PM |
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Tuesday | 7-11 AM 2-6 PM |
Wednesday | 7-11 AM 2-6 PM |
Thursday | 7-11 AM 2-6 PM |
Friday | 7-11 AM 2-6 PM |
Saturday | 7-10 AM |
Sunday | 3-6 PM |
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