4.4 (27)
1210 Southtown Dr, Waterloo, IA 50702
(319) 232-3674
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Danielle Anderson
2024-04
All the staff is very kind and helpful. Their services are affordable. They truly care to help pets and their families.
jordan estep
2024-03
They Always have taken care of my babies. In hard times and good times, thank you for all the care you have given to our puppy's.
Thomas Storm
2024-02
They treat my Italian Grayhound with such care I never worry about them
Robin Richardson
2022-05
Compassionate care at a reasonable price. This vet does not allow owners to observe procedures, so not all pet owners will be comfortable here. Your pet is taken to a back area for treatment and immediately returned. Their waiting room has not been open since Covid. You arrive for your appointment and push a doorbell. The staff comes out a back door and takes you directly to an exam room., where you stay. Your bill is brought to you. They cannot swipe your card in front of you, as they don't have that kind of machine. They bring back your card, receipt, any paperwork, and your medications. I've never had a problem with care or payments here. The staff have always been excellent over the phone and with my animals. The building is always clean. I haven't done boarding with them since covid, but I have used it in the past with good result. We've gone to this clinic since maybe 2007 or 2008 for our dogs without any negative issues.
Judi Faas
2020-05
The staff have always been kind to our dogs and I feel they received great care. Dr. Kristin, and the techs and Lorraine at the front desk showed great compassion on the recent passing of beloved pet. Thank for your care and kindness.
Stan Sands
2023-05
Our puppy had a allergic reaction on a day when they were open and they would not see her because she had not been there before. Very snobby and uncaring I will never take my pet there
Amy Otis
2019-05
I have been taking my cats and dogs here for 5 years . Dr Kristin Shoemaker is amazing! She loves animals and has always been a straight shooter when it comes to care and options . I wouldn't take my animals anywhere else.
Alana Warner
2020-05
HEARTLESS CRUEL people we are new to the area and had an emergency with our cat they were rude snobby and said to bad we close at noon. Our kitty can't move and is having a hard time breathing obviously in pain By the time we found another vet our cat was stiff as a board and could hardly breathe. Horrible Vet service... Horrible NASTY PEOPLE HEARTLESS COLD INHUMANE VET.
Courtney Roose
2023-05
Very nice people to work with and they are compassionate and truly care about their patients
Rodney Zummak
2018-05
They really care about your pet. They will call you and ask how your pet is doing. It seems most times when I call the vet will speak to me directly if I have concerns.
Liza Marie
2022-05
Amazing staff! I wouldn’t take my dogs anywhere else.
Justin Bruce
2023-05
Fair prices, great staff, they care a lot
Courtney Roose
2023-05
Very friendly staff and very caring and passionate staff as well
Thomas Storm
2020-05
They are the only ones I will allow to treat my Italian Greyhounds.
Ethan Kayser
2019-05
Great experience with end of life care for our beloved dog.
Benet “NaeC” Conlin
2020-05
Friendly place. But name is really misleading. They don’t see small animals: rabbits, hamsters, etc.
Robert Glenn
2023-08
Always excellent
Google User
2016-05
Let's just say you don't really know what goes on.
Michelle Wright
2018-05
Great, compassionate care.
| Monday | 7:30 AM-5 PM |
|---|---|
| Tuesday | 7:30 AM-5 PM |
| Wednesday | 7:30 AM-5 PM |
| Thursday | 9 AM-12 PM |
| Friday | 7:30 AM-5 PM |
| Saturday | 9 AM-12 PM |
| Sunday | Closed |
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