4.5 (189)
1503 E San Marnan Dr Suite C, Waterloo, IA 50702
(319) 595-1549
greenleafia.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shawn Pearson
2024-01
The lady I tried to talk to on the phone pretended she didn't hear me and hung up on me. Not going to waste the gas if you don't have the product. Won't be doing business with them again. And the customer service is absolute trash, waited 25 minutes for help when I did go in and the lady that works there acts like your supposed to know what they have in stock....
Christina long
2024-04
So apparently because there is more traffic over there then the other stores, they charge more and not by just a couple dollars!! I bought something there and paid 45.99 before tax to find out I can get it at the same damn store across town for 24.99! I am beyond pissed not a good reason to be charging that much more on the same damn item!
Jeff Holliman
2024-03
Top notch products, friendly and helpful staff, and great prices, I really couldn't ask for more!
David Evans
2024-01
Always good service guy was helpful in finding what I needed
Kevin Baker
2023-08
If you're going to operate a humidor, should have a clue how to maintain it. Worthless to ask a patron about your selection if you can't keep an eye on your sticks. Isnt a single place in this area that has a decent humidor, much less anyone with a passion for cigars...
Terry Weatherbee
2024-02
Totally friendly and cheapest for everything you need.
Michael Benson
2023-05
I went there to buy my very first refillable vape. The guy I talked to seemed very annoyed at my questions. He was rude and acted like I was wasting his time. He could have made a better sale off me than he did. But, I'll be going elsewhere to get my products now.
Melissa Hall
2023-08
One of my favorite stores! Employee's know me and are always knowledgeable.
K.J. E.
2023-09
Long and terrible day of work, and I was looking for relief.I was skeptical the employees would lead me in the right direction or if the products would actually work.I rolled the dice on one of the products an employee had mentioned.It took a while for it to kick in but MAN did it kick in.Desperately needed the relief and I would go back if I find myself in the same situation.***UPDATE***(From a different time at the store)Absolutely terrible experience.I attempted to return some CBD gummies because they stuck to the package and I wasn’t able to access them.The employee was yelling at me, telling me to get out of the store.I asked for the supervisor. He told me he was the supervisor.He told me I was the first person to complain about them.He said he was calling the police if I wasn’t leaving.I told him I was staying put until the police arrive.He called the police while yelling and telling me about how he just got out of the “system.”The police arrived and they said there was nothing they could do (which I understand.)I left.I updated my 5 star to one star after this incident.Will never return here again.I was planning on making more purchases but not after that outburst.It is very sad they would not honor a return for a defective product.
big vike
2023-05
Beware of their return policies they don't explain to you before you purchase...ask for a manager who apparently is never there except if he is delivering something and will not give a phone number to contact if there is a problem...never seen or heard of a business where you couldn't speak with a manager somehow!...will be my last time@this store...explain your policies before you take the money!
Steve Fox
2024-04
Well, they had the cigarettes that I wanted.
Honest Abe
2023-05
Tried my vape before leaving the store after several bad product experiences. It was burnt. Employees confirmed it tasted bad. Switched it out for another one in the same flavor. Same thing happened. Switched it to a different size of the same flavor. Same thing happened. At this point, I asked for a refund because I only like a specific kind, the rest give me migraines. Employee called boss to get approval of refund which was denied. Boss told him outloud, knowing he was on FaceTime on speaker at the store that they weren't burnt and I had "covid or something" among other snarky remarks about me not being happy with the product. I've spent hundreds if not thousands at this junk store and won't be returning. Management has gone downhill so bad and they have poor quality products regularly. Shop elsewhere. I've had to throw away at least $300 worth of burnt disposables that were freshly opened in the last 3 months alone. Seems to me the employees are better than management here but their hands are tied and treated bad when they reach out to upper management.
D Sherw
2023-05
Best place in town to get smokes! Almost don't wanna tell anyone because they often run out! BUT, good, honest peeps always helpful when needing recommendations. If I could rate them more I would 100/100
GVCJarrett
2021-05
Buddies told me it was a great store.. everyone that walked in after me had a worker walk up to them and help them, not a peep said to me. 20 mins later and im still waiting. I head for the door and someone starts yelling at me "sir! Sir can I help you? Come back in" I was so irritated I just said "not anymore."
kevin Dramstad
2021-05
First time visiting this fine establishment today, and the so the staff treated me as if I was a customer from day 1. Super friendly and personable staff that are willing to help you with whatever your needs may be. They also have one of the largest s we s we selections of vape mods, atomizers, and juices that I've seen in any Iowa vape shops. All the and they also have one of the best selections of tobacco pipes and water pieces. Hands down a great experience in a great establishment ran by great people, thank you Greenleaf for great visit.
Heather Bennett
2022-05
Super friendly and helpful.. they almost always have everything I want or need and ALWAYS cheaper than ANYWHERE ELSE!!
matiche salas
2021-05
Kinda funny they only decided to care about being Google after I brought them 300+ visits because they didn't want add them selfs even employees didn't want to or feel like it.Otherwise pretty good place wish the knew more on devices they sell off hand other item I have have to look up what they are or for
Patrice Blount
2022-05
friendly and helpful reasonably priced
Zabrina
2022-05
Nice selection of blown glass, huge selection of random accessories for your tobacco products, they sell popular shoes, capes, cbd, cigarettes cigars, collectibles, backpacks, jumpsuits... staff has ways been ready to help and friendly.
Marcy Tran
2023-05
Nice and friendly staff very knowledgeable and if you ask for recommendations they are quick to give one :)
bruce davis
2023-05
Had just what I needed. The employees were very helpful and assisted me in making the smartest choice
Candace Hovenga
2021-05
Associate are tentative as they also give u plenty of time to browse while they r busy at the registers. Many neat items with variety. Clean.
Jehred Daniels
2021-05
Easily best selection and prices around here would highly suggest shopping here the people are super rad and helpful as well. Totally love this place
B W
2021-05
Very friendly, knowledgeable staff. Moe is great. Get what you need at a good price! Highly recommend! Good selection of CBD!
Anna B.
2023-05
Best lowest prices and amazing deals! The employee's are truly amazing!
shaun obrien
2023-05
This is a nice store with a decent amount of products, guys running it were helpful.
Jared Peters
2023-05
Great products, prices and people! 10/10 cannot reccomend enough!
Sharon Kaufman
2021-05
The employees were awesome, I wasn't sure what I was looking for and they were able to show me exactly what it was. Best place to go for smoking and vaping items. Cigarettes are reasonable too.
Rick Hibben
2021-05
Bought my first CBD products. The customer service staff were really knowledgeable. Tons of options, including for your pet and first timers.
Ms Angie
2023-11
Good place to find cigarettes and vapes at an affordable price
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-7 PM |
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