4.7 (71)
13409 IA-78, Wapello, IA 52653
(319) 868-7564
delzellbrothers.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
c w
2024-02
Got a car here with my son today and a quick and painless experience. No pushy sales, nice vehicle, simple process. Highly recommended. Nice low pressure salesman
Alan Beers
2023-11
Highly recommend this family owned dealership. David was great to work with and got me exactly what I wanted and made the car buying experience very easy. Rita Beers
Jeremy Obrien
2023-05
Was amazing on getting my recall parts in and done. Until they call me it's done and my fuel tank in the bed of my truck that was almost FULL of diesel was drained. They play dumb and say it was parked inside, ok so employees don't steal or drive diesels around here? so ok whatever let's go down the road, nope the alternator goes out on a 2019 with 60k they! Does nobody test drive?! Thats all fine but do nothing and can't offer me a vehicle or anything(was told this is not a rental car shop). I'm fine with everything but 400$ worth of diesel fuel is what really gets me. Can't wait to see what Chrysler says about your operation.Update: after getting the truck home and replacing and alternator they said was bad the same problem continued. So I dived into the area they worked on. They had a disconnected ground wire they didn't attach! What a joke
Annamarie Hatfield
2022-05
As soon as I called to book the appointment they were very informative an was great too get me in for an oil change...when I showed up to the appointment I couldn't have asked for better service. I waited the 30 Minutes asked a few questions an was told the issue...(the issue I asked to be looked at when I made the appointment ; now part is ordered an going to be fixed next week)..thank you for the great service an family environmentð I will be recommending them to my friends an family.
Jordan Harrington
2019-05
I am not from the area, had a check engine light come on 20 miles away from Delzell Brothers dealership, pulled into the service area, spoke with an individual who was able to get my vehicle looked at right away, while the vehicle was being looked at I was kept up-to-date by a mechanic who was very polite and even more knowledgeable (explained the issues very clearly to where you don't need to be a mechanic to understand and he also answered all of my questions), they weren't only able to fix my issue in a short amount of time, but they also made me aware of two recalls that had been on my vehicle and arranged to have those issues fixed as well! I also had my oil change done two days prior to this at a different location, and apparently they didn't tighten the drain plug and oil filter which they corrected for me as well! If I didn't live so far away, I would take my Jeep here for all maintenance!!!
Hannah Nickelsen7
2018-05
Hands down the best. The Delzell family and staff are good honest and respectful people. The value of hard work is not lost on this business and you can tell they have a heart in all they do. It may be a drive for some not in the area, but trust me it's worth it!
Kyle Newman
2019-05
2013 Dodge Avenger. They we're fair, upfront and honest about the quality and pricing of the vehicle. They were prompt in returning calls and emails. They even stayed late on a rainy night to help us through the paperwork and so we could get our car on the road when WE wanted to, not when THEY had time.
Hailey Banas
2019-05
Absolutely terrible service. Make sure you check the value of the car before you seriously overpay!! They price their vehicles atleast 2k over value price. Iâve used multiple sources to check car values from them and even a few banks and every single one states they are asking way too much. I asked if their prices were negotiable and I was told no they will find the right buyer, in other words whoever isnât fortunate enough to know any better. I will never buy a vehicle here. The salesman was super cocky and unhelpful.
T M
2023-09
Service department is knowledgeable and friendly work done right and on time
Khris Swain
2021-05
I purchased a fairly new truck here and the entire experience was a pleasure. They washed and detailed the truck and made sure it was all ready for us to pick it up
Brenda Grelk
2021-05
Great customer service. Very helpful and definitely a place to go if your in the market for a rhd jeep
Ron Paige
2024-03
Great shop and dealer
Melissa Edlin
2018-05
I called Dave he waited over 2 hours after they had closed for me to get my van was an awsome experience and was treated like a human who works for Thier money they in no way tried to talk me into a vehical and gave me an awsome price on the one I did buy very pleased
Scott Dillon
2022-05
The folks there are great. Service dept. Through sales.....the dog is pretty cool too.
Laura Farr
2018-05
Family owned. Extremely nice people. Are not pushy live most car salesman and will get you the best deal possible.
Wayne Shull
2019-05
I wasn't expecting them be my number one source of cars but it kinda turned out that way matches anyone's price and good service to
Randy Doyle
2017-05
Stopped in today because my check engine light came on. Best service I've ever received at ANY Dodge dealership.
miked90123
2022-05
A+ sales and service! Well worth the drive for purchasing and top notch parts and service work!
Kevin Hotop
2020-05
Looking for the future, I think I'll shop here. Great selection. Great deals. Friendly staff, and their dogs...
Nate
2020-05
Always very helpful and polite. Helped me figure out my transmission problem and get it fixed.
Ann Kauffman
2019-05
Great service! When I pulled up to make an appointment for a small problem, it was fixed immediately!
Russell Hopping
2019-05
Excellent family owned company treats every one with the most respect and honesty
Miranda Coleman
2018-05
The employees were friendly and you don't have to go through so many hoops to buy a car like some dealerships do.
Jacob Schreiber
2024-04
Good
Todd Cantrell
2022-05
The best place to get maintenance done on car or truck.
Gregory Perry
2021-05
Small town dealer that treated me well and worked with me to meet my needs and wants.
Nancy Wagner
2023-05
Go there for auto maintenance all the time and
John Hanson
2022-05
Service is great and the employees are friendly.
Penny Stout
2022-05
Very friendly and very helpful.
Sean OBrien
2023-06
Very friendly staff
| Monday | 8â¯AM-6â¯PM |
|---|---|
| Tuesday | 8â¯AM-5â¯PM |
| Wednesday | 8â¯AM-5â¯PM |
| Thursday | 8â¯AM-5â¯PM |
| Friday | 8â¯AM-6â¯PM |
| Saturday | 8â¯AM-2â¯PM |
| Sunday | Closed |
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