4.3 (859)
2940 N Plainview Rd, Walcott, IA 52773
(563) 284-6051
walcottradio.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Grass Shack
2024-04
Ordered 2 antennas maco v5000 great service , fast reply , can’t go wrong made a phone call and on its way 3 days later on my doorstep
Chuck West
2024-03
Very good company. I recently made a substantial purchase and received everything except for one product was missing. After a few phone calls they made it right and shipped my missing item. I'm very pleased with the customer service l received and will order more in the future.
Paul Asbell
2024-04
Breaker Breaker Walcott Radio! I want to thank you for such excellent service. I placed an order on a Saturday. I spoke with Blaine, very nice person, and very patient. I had been doing my research on CB Radios. I use to be heavily into AM/USB/LSB some 26 years ago. Back then, I had some of the greats, RCI 2970, Galaxy Saturn Turbo, Cobra 148 GTL.I wanted to get back into this fun hobby, especially shooting skip when it rolled around. I would like to have had the STRYKER 955, but alas money budget was not there. I opted for the President Radio McKinley, as I researched it quite extensively, and there were many great reviews on its performance and features.I opted for the Peak Performance upgrade, the President Digimic, a Wilson 1000 magnet mount, and power cord. Shipping was fast and I received 3-4 days later. Installation into my Toyota Tacoma was easy. I drove out to a secluded area, and did my SWR testing. The built in SWR feature is awesome. On ch 1. I got a 1.6 and on Ch 40, also a 1.6, and on Ch 20 a 1.2. Good to go, and I even called Walcott radio to share my results.I spoke with Tom and he was great to talk to. He said you were getting good results, and with the SWR in the middle of the ch being a lower reading, that was good. He suggested I also get an external SWR meter, to do comparison testing of the SWR. I am so glad I did. Once again shipping was fast. I connected the external SWR meter, and the readings were 1.0 on ch 1, 1.1 on ch 20 and 1.4 on ch 40. Nice to have a second way of double checking your results.I made some minor preference adjustments. Skip was active on ch 6 AM band. I keyed up and shortly made great contacts with Alabama, Kentucky, and Florida. All said the radio was sound great. Yesterday, I could hear on LSB guys from New Zealand and Australia. The ASC squelch feature works great. Tom at Walcott Radio, was very kind and patient with my questions, and made great suggestions. I m loving my new President McKinley, and the performance upgrade is perfect for my needs. Tom! Blaine! and all the other staff at Walcott Radio, a big 10-4 thanks for such excellent service and communication. I will be a return customer. Thanks all. I m back out! 73s to ya, 387 mobile Arizona. Paul A
Craig Couey
2024-03
There is NO service after the sale! I bought a brand new Ranger a few months ago & I needed a little work done today on it & they wouldn’t even do a diagnostic check. Wanted me to leave it with them & “maybe” in 3-4 weeks they would get to it & see what’s wrong with it. There wasn’t any other customers in the store! I was the only one & they said they was to busy!!! Unbelievable! And then after that, one of the workers they don’t do walk ins! I spent $650 on my radio & this is the thanks I get! They have lost my business forever!
Terry Taylor
2024-03
I don’t often leave reviews but I have to say I was extremely impressed with the way they handled my radio problems. In and on my way in hour.There is ample room for several trucks to get service. The showroom is large and well stocked.
Psychosis
2024-04
Love my new stryker 447. very clean an powerful for such a compact radio
Chris Hinckley
2024-02
Outstanding service this time I was in the store. Tom was very helpful and attentive to what I was looking for and knew exactly what I needed. I'm very happy with my purchase and Tom is a great man to deal with. If I could give him 10 stars , I would!
Mee mo
2024-04
I bought a connex 46 from you guys and I paid for a "tune up". It had it tuned up elsewhere because it didn't work right. Also, my stock mic didn't work because a wire was loose. The built in speaker also wasn't properly working. Did/do you guys even hook it up and test it? Oh well. Poor service I suppose.
Randy Cooper
2023-09
Outstanding! Was referred by another driver from my company. Called Tom this past Thursday Aug 31st to order. Had it at my doorstep this morning, Sept 2nd! Super fast! Already got it installed in the truck and radio checked on 19, loud and proud. Can't wait to get out on the road and see what she can do! Will definitely use Walcott again in the future! Thanks Tom!
Michael Mathews
2024-03
I was excited to finally stop by and purchase a new cb. But the older gentleman there was kind of rude and definitely snobby. Thank you for no help, and I'm sorry I was a waste of your time. I did buy a buy a couple of brackets. I was ready to buy a lot more.
Exit Transport
2024-04
Extremely friendly service. Tom was able to assist me with all my questions and concert's, and place my order in a timely manner. I look forward to working with Walcott radio for all my future radio needs.
John C.
2024-02
I cannot believe after the many thousands of dollars I have spent in this place, that the associate I had one simple question for, wouldn't even let me complete my question.A simple task of checking the accuracy of an antenna analyzer, (which I would've been happy to pay for) was too much to ask.No sweat, I understand they're too busy so I will start taking my business elsewhere.Good riddance.
Tim Miller
2024-04
People were great, had radio peaked and tuned solved problem with swr. After reinstall there was another issue that they corrected at no charge. Highly recommend.
Russell Larsen
2024-03
Do not pay or let them do the mod on any RCI 2950s. I purchased RCI2950DX in 2022 and it stopped transmitting. I barely even used the unit actually.Took it to a local guy, and said whomever did the mod was a hack. I've heard this many times now.
Jay Whitey
2023-05
Walked in kinda not knowing what to expect. They lined me up and showed me how to get everything up and running. Highly professional and extremely knowledgeable. I would definitely recommend them, also an amazing stock of everything you need. Also helped me bypass a power issue within the Lil cb cubby, extremely happy, can't wait to clog the Ole channel 19.
Dave Larson
2023-12
Went in for a Midland programming cable and guy with the beard acted like I was bothering him. Told him it was for a Midland and he pulled out a USB cable and threw it on the counter. I told him it was the wrong one and he put it back in the draw. I was smiling and upbeat and he was a colossal prick. Only cares about selling high ticket items. Go to the CB department at the 80 truck stop across the street and don't waste your money here.
Brian Daniel
2023-05
Hands down the most professional and dependable C. B. shop in the USA! There aren’t very many places left to turn to for professional grade equipment anymore let alone some one who actually knows what they’re doing. These guys are on top of it. Knowledgeable staff, excellent service above and beyond. They have been and will continue to be my go to for all mobile communication equipment and service. Thanks to Glen for getting me straightened out 🤘
Dan Hammer
2024-02
Useless store. I called yesterday asking to drop off my bearcat 980 to be peaked and tuned. They called me back saying it would take maybe 15 minutes to do it. I told them in my message what the radio was. I show up today, remove my radio and go inside to drop it off just to be told the 980 bearcat can’t be tuned. Which is funny because you can get online and order a brand new peaked and tuned 980 bearcat from other vendors. More like these guys just were too lazy to want to deal with this radio for whatever reason, but clearly they are too stupid to listen to what radio I said I had in my voicemail so I didn’t waste my time.
Adam Andres Soto
2023-09
Exceptional service fast delivery customer service A+++ Tom is very knowledgeable and helpful couldn’t shop anywhere else for my CB needs …
Charles Fredric
2023-11
Tom is the best! I needed cb power wires spliced and crimped together. Not only did he professionally splice and shrink wrap the wires that I brought into the warm shop(didn't have to climb into the truck at all), but he complained about having to do it the whole time!! I even tried to pay Tom for the five minutes of "work" that was done but he would not have it and did not charge me a extra penny for the work that's was done. Lol. I guess it also helps that I dropped $400.00 at the same time for a new radio and accessories.You the best Tom! Will be back, always great customer service with a smile or something close to a smile. Maybe a grunt. Thanks again Tom and please next time wash your hand when done.😆😁😆😁. You guys are the best!!
Philip Dunson
2023-09
Thank you Tom for helping me with my purchase of the Strykersr955hp have had excellent radio reportsPhilipNashville,TN
Teamsters 855
2023-11
Great customer service. Spoke to Tom and told him what I needed. The man was able to answer all my questions, and I bought a RCI 2970N4. Can't wait to get it. Great day EH, from Canada.
Mark Savoie
2023-11
I was having an issue with the Anytone XT-6666 Radio I just purchased. The sales person recommended, per my request, for a decent radio to get started with. Then I had an issue with a setting that the Owner’s Manual did not address. So I phoned Walcott Radio. I was fortunate to get the same person who initially took my order when I asked for a recommendation for a good radio. I have to say this, Tom was very helpful both times. The Sale and the Technical issue.Tom showed a great attitude. He took the time to listen and both times. You have been there before, calling Tech Support and it is as if the Tech only wants to end the call as fast as possible. Tom took the time to listen and I am thankful he picked up the phone. I have never dealt with anyone but Tom. I am sure Walcott Radio takes pride in their service, so I would assume, the entire staff takes pride in working for Walcott Radio. I would highly recommend Walcott Radio when you are looking for the electronics they sale. Tom, thank you for fixing my issue but most of all, THANK YOU for the Excellent service you provided both times. A+ in my book. Thanks again,Mark
Dudderz
2021-05
Expert advice... professional installation, and reasonable price! They have much more than CB radios; GPS, steteos, all kinds of phone/tablet mounts, cables, satellite TV setup, too much to list! I bought a radio, antenna, and swr meter. Jason custom fabricated a bracket specifically for my truck. Fantastic job, I will definitely return and will definitely recommend Walcott Radio!03/2020 I bought an antenna (Stryker SR-A10) and SWR/power meter(SX-200) online. AWESOME!!! I would highly recommend both.. Fits good in 2020 Cascadia. The antenna lights up when you key up. I get a low swr and great performance from this antenna, paired w/Stryker sr-497HPC radio.
Joe Helbok
2023-11
I have previously bought a Galaxy 66 V3 from Tom at Walcott radio and I just now ordered a ranger RCI X9 from Tom as well Walcott radio has very quick shipping and great packaging to make sure no damage occurs during shipping.I never had any problems out of my Galaxy 66 V3. I have and will continue to highly recommend them for any CB needs
Brennan Messer
2022-05
Very friendly people and very helpful and had what I needed you guys should stop in and check it out if you're looking for a good CB radio or any other electronics
Mark Hill (Maleko)
2024-02
I was debating on whether or not to purchase a MaCo Comet beam antenna but Walcott made it easy for me. I took advantage of the coupon code they had available and saved $50. Thank you Walcott Radio, I'm looking forward to assembling, mounting and getting the antenna tuned up and on the air as long as the ice storms are through for the winter!
Derek Henderson
2023-10
Shout out to Tom. He is on point.. ordered Stryker 955 over the phone after submitting request, and he called me very next day. Told Tom what I wanted out of radio and he delivered. Shipping was fast and accurate. Can't wait to get home and unbox her. Awesome doing business with you once again, Tom. 🌟 🌟 🌟 🌟 🌟
Laurie Pfeifer
2023-11
Tom was excellent at helping me place an order this morning! We have done business with them in the past...and will continue to purchase our cb radios from them in the future. Trust and integrity.
clay m. walls
2023-11
Spoke with Tom. He was very helpful. I ordered the radio that we had talked about. He was very knowledgeable and did a wonderful job. Good deal also.
Monday | 9 AM-6 PM |
---|---|
Tuesday | 9 AM-6 PM |
Wednesday | 9 AM-6 PM |
Thursday | 9 AM-6 PM |
Friday | 9 AM-6 PM |
Saturday | 9 AM-5 PM |
Sunday | Closed |
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