Pilot Travel Center

4 (1040)

3500 N Plainview Rd, Walcott, IA 52773
(563) 284-4100
locations.pilotflyingj.com

Claimed
Truck stop
Convenience store
Gas station

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Steve Horvath

2024-03

Neat place. You could spend several hours here easily. There is a museum also but we did not have the time today. I would recommend stopping if you can.

Thomas Ott

2024-05

This is a great stop along US 80, a great place to grab a good meal and pick up fuel, shower and any supplies you may need.

James Wright

2023-10

About what you'd expect from a truck stop but much faster and more efficient than once across the road. The showers were nice and clean as well as the bathroom. Great place to stop and grab a snack

Aaliyah goliday

2024-01

Bathroom was absolutely disgusting. Urine and poop on floor and toilet. Attempted to buy a shower to use a clean bathroom and was told showers were currently unavailable. If I could give negative stars I would.

Brian Jones

2023-07

Gas price was $0.02 cheaper than the truck stop across the street, but the shower sucked. The handle to turn it on was stuck, the soap dispenser was empty, the dispenser above the sink was just sitting on the counter as it was broken off the wall. There was no floor mat so the grumpy attendant gave me a towel instead. And no hooks or rails in the shower to hang a washcloth from.

Marcelino Ramirez Jr

2024-05

Let's start with the laziness of the staff and cleaning of showers told shower 5 was clean .. That's big NO nasty towel in there no water pressure just sprinkles rude two ladies GOODBYE pilots

Tim Davidson

2018-05

Good place to stop for fuel, easy in and back off the exit. Store is organixed and clean, has a PJ fresh with alternative options for food. Arbys is the fast food inside. Pilot has atm and scales for semis.

Kim Knight

2023-12

Stopped for a shower. The pressure was non existent. When trying to turn the shower head for different options it came right off. Room #6. Not sure how others are but I give this one a massive fail.

Fuad Seferagic

2024-03

Zero stars night shift4 of lazy people doing nothing at register they don't care for drivers waiting for showers...14 drivers in line for shower...🖕🖕🖕🖕night shift...retards

Donna Smith

2023-06

We stopped in to get gas. Prices were excellent compared to across the street. As a reward member, I was lucky enough to receive a free can of Pringles. After today's gas purchase, I may have earned another free item. Their reward program gives you gas discounts as well as other discounts. The staff was so nice when I got my free item. There is plenty of truck parking here.

SrimeX

2023-05

Waiting for one hour for a shower, reason is one there to clean used shower ( but there was so many workers just jabbering at cashier no customers) By far this is the worst pilot (even owner pays attention only for the positive reviews looks like he/she doesn’t care anymore about business)

Stephen Lohse

2023-07

The staff was friendly, and the restrooms were clean. The place was pretty packed, which I thought was funny because across the street was 80 truck stop. I got a fountain soda and a pack of smokes, used the restrooms after filling up, and dipped.All in all, it's not a bad experience.

boot loopss

2024-03

Extremely slow pump shouldn't take over a half hour to fill my truck

Raychel R

2023-09

Nice enough gas station.

Joe Chiodi

2023-10

The showers here are terrible! No water pressure at all! You’d be better off waiting til it rained outside.There’s only 1 good shower with excellent water pressure. Shower #3.All the rest are trash. Can’t even rinse all the soap off yourself.

D. Dee

2023-05

The woman working today has the showers clean and nice. DRIVERS MAKE A HABIT OF LEAVING A TIP TO ENCOURAGE THE WORKERS WHEN YOU SEE THEY ACTUALLY CLEAN THE SHOWERS. I for one, love a clean shower and will be stopping here moving forward.

Federico Lopez

2023-05

Plenty of truck parking lots. Staff was very friendly and helpful and with smiling face, shower was available and it was clean and water was hot enough, Arby’s meal was very good with Pilot reward points. I am here for 10 hrs reset and really enjoyed staying here. I will come again for sure.

Don Clayton

2023-05

16JUL2022 @ 18:27:41. I arranged a shower at this location. This system works by assigning shower numbers next to customer numbers, on a Flat-Screen Display. As they become available, there’s usually an audible announcement as well. There was a few customers ahead of me according to screen readout. I was number 129. Number 126 was assigned a number. Average wait periods can be up to 30 minutes. So, I sat down in the laundry room, located in the same hallway as the showers. However, after 10 minutes, an employee passed by me in the laundry room. I got up and checked the screen because I saw the same employee helping another customer with a shower assignment. The screen displayed my shower number being the same number the attendant was going let another customer use. I asked why he would do that seeing me sitting and waiting. He got irate. Stating I didn’t need to be so stern.I’m sorry. Sometimes I forget how a 61 year-old man, hobbling around with a cane, can appear threatening. I am however, becoming increasingly aware of threatening behaviors being displayed towards older people. I will not be going back here. I hope this brings some awareness to all who read and consider stopping here.

Karolina Charyło GUGA Trucks

2024-02

Dirty showers :(Good parkingUpdate: today they were clean & customer service was nice

Otavio De Assis Sr

2023-09

Worst service for truckers. Bad bad bad. 30 years over the road. And see this type of services. Dirty bathrooms. 40 min waiting on shower. I will never come back here I recommended stay way Truckers !!

Carlos Jenkins

2023-05

How some area never change.Everywhere I been over this country for over 20 years I have never paid for you a cup of ice usually get it and go and especially when you have your own cup.Had to pay for some other items but notice I was charged for a cup of ice as if I had purchased one of there cups.I mean just stop judging people off there looks and appearance,when will the hate ever stop?Other than that a good Pilot to parking good and the facilities are clean but some will never stop being judgmental until it’s there time to be judged.

MARLON REDDIE

2020-05

Love this truck stop. Lots of parking.

Roberto Lopez

2023-05

Plenty of parking available when I arrived at 1400hrs. Repair shop closed. Hours of operation for shop is M-F from 8am-5pm. Sat 8am-12 noon. Must be nice to have Bankers hours is this day and age. Small C-Store with limited choices. Only positive side was showers 🚿. Extremely roomy, clean and well stocked. Great water pressure and temperature 🌡.

Scott Pearson

2019-05

Guess it's a typical pilot with an Arby's for the most part. A guy doing laundry said the machine wasn't using the soap he put in, so I skipped doing my laundry. Your mileage may vary.

Lauresa Lassiter

2023-05

Wheeewee baby!! When I say I had the cleanest shower today!! Hot water, great pressure and extra clean!!!! Thank you so much to Courtney who took her time and did a great job of cleaning my bathroom before I showered!! I was having a rough day and anyone knows a good shower makes you feel better and for that I am sooooo grateful!! Koodles to you Courtney for a job well done and for making me and my OCD feel at ease to go in and sh@t, shower and shave as we say out here on the road!! Your kindness and care was definitely appreciated!!

Edwin Arana

2023-05

Just a shout out to Toby. He's an extraordinary attendant, always with a smile and trying to make our visit more pleasant. He really knows how to go the extra mile for customers. Keep up the good work Toby. You are a gem for this company

Chad mcclory

2023-11

Stood at the counter waiting for service and all employees completely ignored me. Just a out all pilots are a joke anymore.

Matthew Falls (lobstahtrap)

2023-05

Positive: Fuel was cheap (relatively speaking). Additionally used $0.05/gal Good Sam discount.Negative: Very difficult to get Class C RV (32 foot) and TOAD out of the pumps. Tight space. There didn't appear to be a gasoline option where the big rigs filled up.

Maxim Ligachev

2021-05

Is that's what you call "sanitized"? Really? With all this covid things we have right now? At least don't lie to your customers!

Best BurgersJax

2023-05

The place is dirty I paid for a shower and the morning shower lady, the person who cleaned the shower was very rude, I had a bad experience plus I had to take my 34 hour reset. Never stop there again

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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