Town & Country Insurance Story City

5 (31)

609 Broad St, Story City, IA 50248
(515) 733-4315
tcins.com

Claimed
Insurance agency

Service options

  • Onsite services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kimberly Vock

2023-05

We called to get an insurance quote since we are moving to Iowa. Derek was friendly and knowledgeable. He did not try to talk me into lower coverages to get the cost down and he was even able to cancel our Oregon policies for us.

Christopher Nelson

2023-06

Working with Derek Zerr couldn't have been any easier considering its with insurance but Derek made the whole process incredibly easy. Town & Country Insurance is just a great company in general. Definitely recommend going thru them for all your insurance needs

Sonia S.

2021-05

Derek is great to work with. He really took the time to find the best policy for my rental property. He explained all the details of the policy clearly and was happy to answer the many questions I had. I have complete faith in Derek as my insurance agent and wouldn't hesitate to recommend him to anyone looking for insurance.

Jessica Chadourne

2021-05

I really enjoyed my experience of working with Derek. Derek really helped to educate us on the different types of life insurance and which type would be the best for our needs and our budget. He is a wonderful resource of knowledge and a wonderful person to work with. I highly recommend working with him.

Janet Mitchell

2021-05

I have known Derek for several years and he even worked for me once while he was in high school. Then he married a good friend of mines daughter. 😀 When I found out he was working for Town and Country I switched all of my insurance with Derek. He worked with all of my policies to find the best and cheaper company for me to go with. He is so pleasant to talk to and help me with any problems or questions I have.

jerry ryan

2021-05

Derek and the team at Town & Country have always taken great care of my needs. I have recommended family and friends and they are now customers and very happy with Town & Country as well!Derek saved me over $2500 a year by switching from Progressive for my insurance needs! That was absolutely amazing!

Amy Bruno

2022-05

Derek Zerr was able to help with with some unusual insurance needs i had in a very expedient manner. Everything went very smoothly - and i received coverage immediately. I highly recommend Derek for your insurance needs!

Tim S

2021-05

Derek did an amazing job helping us find the perfect insurance for our house and vehicles. He is always very easy to get a hold of and does an amazing job. I would definitely recommend him to anyone.

Sharon Hemphill

2021-05

Town & Country Insurance goes above and beyond to help when you need them. I have had two incidents in the last 6 months where I needed them and I was impressed at how quickly I got a response. Derek got back to me within minutes of my inquiry and had the process of filing the claims right away. Kristin was also a huge help with answering my questions and concerns. They are all very intuitive with their clients needs and for that I am very pleased we switched to Town & Country Insurance. We have piece of mind now knowing that we will not be left to figure things out on our own and that this company has our backs.Sharon Hemphill

Claude Hovick

2023-05

Derek was super friendly and very professional…. He went through our policies thoroughly so we felt we understood them…. He made us feel comfortable and easy to ask questions….

Andre Zerr

2021-05

I had a great experience with Derek at Town and Country Insurance. He saved me lots of money and gave me better coverage. He made the process super quick, easy and painless!

Kaylee Espinoza

2021-05

I worked with Derek and he did an amazing job with bundling our home and auto and got us huge savings! Definitely my go to person for anything in the future. Very knowledgeable and helped us so much!

Jacey Ellis

2021-05

Derek was very thorough and helpful during the insurance process! He explained things well so that we understood what we were getting, and answered any questions we had. He is simply the best!

Hannah Niewoehner

2021-05

I moved from Iowa to Wisconsin and Derek was extremely helpful in finding the best insurance for me. He was very prompt and professional in answering all if my questions. Highly recommend!

Mike Oxlong

2021-05

Derek was a great help and saved me a couple thousand dollars a year on my business and auto insurance. Insurance can be stressful, but I have no worries about my insurance since switching over to Town & Country Insurance.

Natoshia Nelson

2021-05

Amazing company, with very knowledgeable agents. Willing to help and do whatever they can to make the insurance workd not as crazy lol Derek Zerr is our agent and always does a check in on use. Keeps us up to date on new things. Professional, respectful, pleasant, knowledgeable! Of and did I say Amazing!

Stephen Maixner

2021-05

Known Derek for years. Fantastic guy! Caught a flat on the interstate one day at 530am. Shot him a ring and he had a truck there in 20 min. Legitimately, if I wanted anyone to have my back. It would be Derek.

Trent Olson

2021-05

Derek is great to work with and very quick to respond to any questions that I have. I highly recommend him for all of your insurance needs. Thank you Derek!

Tim Faas

2021-05

Business is easy and uneventful with Town & Country Insurance, and they don’t push the ‘up-sell’. Bill and Kristin will take great care of all your insurance needs! Five stars; highly recommend.

Jacob Zanders

2021-05

Derek was great to work with he made some major life changes much more simple for me. Great work.

Kyle Anderson

2023-05

Great to work with I would recommend Derek Zerr at town and country any day, they are good people for sure

Bob Edwards

2022-05

Derek was and is very helpful. He’s also very patient with me and our HOA.

Steve Andrews

2023-05

Great place to get insurance Everything went smoothly and quickly

Kent Doolittle

2020-05

The team was very responsive to my request for help. They answered my questions and provided a new quote which saved me money

Steve Reisetter

2022-05

Quick, responsive; professional. Recommended.

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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