3.2 (314)
1009 Richland Dr, Storm Lake, IA 50588
(712) 749-5224
tyson.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Derek cold floor
2024-04
Place no bueno, no good they don't care about nothing. Been sitting here for 32hr. appointment was 12:00 noon 3.09.24 it's now 8:45pm the next day. My delivery is 19 hours away due on Monday. It's now Sunday. Call several times, never could give me a straight answer. This place is for sure a no go. So if you driver's boke this load just cancel it. Get yourself another one. Update it's now 3.11.24 and trailer ain't loaded time 7:50 am.
Gloria Hendrix
2024-05
05/01/2024 . Girl at check in window has an ugly attitude. I wonder if she’s like that with everyone, or only me. Very unprofessional. You deserve No stars at All.
RJ
2024-04
Extremely Toxic environment to be aroundThis facility treats employees like trash employees who make mistakes are yelled at they are told about each & every mistake they make. Tyson cares about keeping the line going they have no room for Human mistakes or errors it’s hard to watch how employees are talked to at times.A Shift Supervisor Rudy can be very rude not thr most honest individual good at running up on people and yelling at you. B Shift Superintendent (Wendy V). Is probably one of the most lazy disrespectful habitual liars I’ve ever met in my entire life.I’ve watched this lady attack my co workers she’s all been very disrespectful to the USDA staff that are inside our facility I’ve seen how she try’s to tell the Government people how to do their jobs! she goes around talking about them as well Tyson employee’s. How this lady is allowed to hold her title is beyond me. B Shift has the last amount of Respect for anyone.Tyson semi drivers are allowed to drive full speed in parking lots almost hitting me twice and have already been reported for hitting one of the USDA people. Breaks are short.I wish we were treated like people and appreciated this is why turn over is so high especially on B shift
Shaan Malhi
2024-03
Beware if your broker or dispatcher told you need to drop trailer evening and trailer will be ready next morning they are lying and they didn’t want to pay time you wasted you can easily sit there for 24 hour to 48 hour
Kh Strv
2024-01
Very slow, 2 day waiting for trailer to be loaded, they messed up to load trailer in order of delivery to multiple cities, so 1st receiver had to unload all trailer to get their load in the front so we lost a lot off time waiting and we were charged for reloading trailer by receiver. The BOLs pages for all 3 stops where mixed up with useless duplicates instead of proper ones for multiple stops, missing pages. Have had very bad expirience with this shipper.
Tamru Hailu
2024-01
It's not good company for pick up the load. I don't know the problem this. without freight they Post a load and the trackers coming an West their time. After 14 hr the freight is not ready yet. I cancelled the load and go. Not good.
Ray Rob
2024-04
Rude hispanic lady checking in drivers. How you tell someone their in violation and need to be in the other lane like their suppose to know, there aren’t even ANY signs. The cross walk needs repainted because you can hardly even see it! Ms thing takes her job a little too serious.
Ray Kilduff
2024-02
Got there for a 0945 pickup,beenOver 6hr no parking in bobtail lotCalled them, was told no eta on when trailer would be loaded.just a day at Tyson great place to kill your clock
swapnil saharan
2024-01
Need to be very patient to pick load from here took 6 hours to load and i was overweight they asked to drop trailer again and they took 5 more hours just to cut the weight
waheguru Ji13
2024-04
They took 30 hours to load idk why im giving them 1 star
Surendra Singh
2024-02
This is a not company for pick up the load gard chek is not good so dont come here very bed company
Paramjit Singh
2023-11
If possible i will give them -5 star.Don’t come here.i got my trailer back after 44 hours .😡
Stanley Lajeuness
2023-07
Showed up to pick up load that broker called for ETA 30 minutes before because shipper was supposedly in a hurry but when I showed up I was told their internet was down and they couldn't do anything. I was made to leave the property and told to call a number to check back but had no idea how long it could or would be. You would think a large company like this would have a back up system to check in and out loads.
eric wills
2023-07
This place aint terrible. Everytime I've been here the gaurds have been mostly nice. Decent amount of room to back. Make sure you slide your tandems when you get to the gate and wear a safety vest. The only problem here is the yard jockeys are all the biggest a holes I've ever seen. I've been here 10 times and haven't met a decent one yet. Overall not a bad place.
terry costello
2023-05
Got there 2 days before appointment time, trailer was ready for pickup. Wear a yellow vest. Bathrooms inside for public use. Room to maneuver and back. Very friendly staff. Have 2 scales right down the road to weight.
S.S. Kom
2020-05
For truckers:0) fill full fuel your reefer tank. Minimum is 3/4.1) check-in on the guard gate, if you come from lake you need turn left AFTER traffic light, cross parking lot and bobtail parking.Sometime, they take washout fee $39,9, but I didn’t see any wash. Don’t pay2) drop trailer and WAIT anywhere. We wait 14 hours. Lake beach is very nice place.3) take a scale immediately then loaded - overweight is normal on this place! Public scale located at cross Richland dr and Rothmoor rd ($10 24/7, reweight is free)
Justin H
2023-05
You have to drop your trailer and then they take it to get unloaded or loaded. It took them 6 hours to unload my trailer, which promptly screwed up my next load.
kashish Aggarwal
2023-05
Bad experience.. waited for 24 hours to get loaded. Staff is rude. Not have enough parking at faculty. You need to go nearby Walmart.I ask about my trailer info on phone and they said to me if you are lucky then 24 hours to loaded if unlucky then 48 hours. Try not to come here.
dan faddler
2022-05
Checked in yesterday. I had a 3:30pm appointment and arrived at 3:00pm. Don’t even know why I had an appointment. It is now a day later, yes! I said it. You heard me correctly, I’ve been waiting at the local Walmart for A FULL 23 hours and just now called to come get my pick up my trailer finally loaded. On the bright side, my wife changed the colors of the bedding in the truck and I’ve caught up on a entire season of Yellowstone and start on 1883. So, if you need a break to do laundry and shower and do more laundry and read a novel the size of war and peace, come here, relax, and take a load off, or don’t come. Oh yeah, the people here are super nice, and very helpful.
harmeet singh
2023-10
I came here 7:30am I had appointment of load at 8:00am . I got loaded trailer at 11:30am and got papers at 8:00pm .They took 8:30 hours only for papers.👎🏼👎🏼👎🏼👎🏼👎🏼
Scott Noble
2023-05
They were close to the drop dead time but did not go over and would get a much better score if they had parking for the truckers rather than having to drop your load and move away from the plant
Kirk Rudnick
2022-05
Now 26 hours since I dropped my trailer at my appointment time. Still waiting and No one seems to know anything.People working the gate are friendly at least. Not their fault but whatever suit that runs shipping should be ashamed to take a paycheck. Complete lack of respect.All I can do is wait and make sure I'm never back here. My family will not purchase Tyson products again. This is terrible........Update....now approaching 48 hours and was just told my 3rd different story on why the delay. No one knows anything.
darrell Mcphetridge
2023-10
Just arrived and can already tell this experience will suck.Maybe some signs and clear directions as to where to be and go.I honestly hope I never come back to a Tyson plant but this pos I hope it burns down to the ground.
Andrew Bennett
2023-05
Trying to find the security office is a hassle. I was directed by the security guard and I still had trouble. There are no signs or directions that tell you where to go. When you turn down Richland drive turn at the scalehouse on the right. Drive down all the way and then make a right.there will be an orange barricade. You will stop there. Follow the orange barricade and wall until you see a concrete ramp and stairs. That is where the security office will be
Sukhchain
2023-08
Dropped my trailer here to pickup a load at 1.00 pm got the trailer back at 5.00 pm the next day, good luck if you are coming here to pick up a load !
Harry Minhas
2023-10
Dont come here to waste your time minimum 24 hours delay even if you have to switch trailer no parking on site and no truck stop near by
Abhi Nayyar
2023-09
I wish i could -5. Waiting from last 21 hours to get my trailer but still no response from them. Please avoid this place..
Dave Theisen
2018-05
Absolutely horrible staff here. Truck drivers are treated like children and watched like a shoplifter at a department store. There are no bathrooms available and there are sometimes wait times or up to 8 hours to get a trailer loaded in the meantime they confiscate your keys for "safety" and you better hope it's not too cold or hot out because you are just gonna be suffering in it. Don't fall asleep either because they will not come wake you after they finally get the truck loaded. Oh and don't even think about taking your federally mandated break in their lot unless you want the police to come tell you to violate your hours of service to move.
Gurpreet Gill
2023-05
Receiver are super nice. Always move tire to the back of trailer before dropping trailer. Bob tail parking available outside the plant.
Zanzibar Dreadnok
2023-06
The way the yard jockeys drive around this place you think they were practicing for the demolition derby. Loaded trailers always have landing gear way too high.
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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