4.5 (170)
3401 Bergquist Ave, Spirit Lake, IA 51360
(712) 336-3373
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kerri Hodges
2024-04
Where there's a helpful smile.....oh, that's not Ace, but it sure could be! Lots of friendly and hands-on assistance. Great selection of needs.
David Dather
2024-04
Gentleman in the wheel chair was knowledgeable about the products and were to locate them quickly. Great service by him
Wyoming Adventures
2023-11
Very helpful staff! Really appreciate their help. Definitely will be going there again. Thank you for helping me with my plumbing issues!
Sara Moritz
2024-04
Friendly staff. Items easy to locate. Very clean.
India Shipley
2023-12
Great service with everyone always willing to help find whatever you need. Employees are professional and courteous!
Suzanne Kern
2023-06
Gary is an AMAZING assest to this store! He is the most kind, knowledgeble, caring individual I've ever met. On numerous occasions I have visited Ace in a frustrated panick trying to find the part/piece I need, and when I arrive I find Gary! He has the whole store memorized and knows the inventory perfectly. It's a relaxed shopping experience and he always saves the day. Thank-you Gary! We can't wait to see you the next time:)
Clown King
2023-05
They always have around 10 workers just standing around staring at you when you walk through the store. It's a little unnerving. Haven't figured out how they stay in business with so many employees standing around telling each other stories. Quality of products is good, variety of products is good.
Lloyd Patrick
2023-07
A bit "pricey" but worth it for convenience and knowledgeable and helpful staff. Nice, clean store.
Alex Hood
2018-05
Coming from the construction industry, I have been to many Ace Store's and many more competitors. This store in my opinion is extremely Clean and organized! I feel prices are pretty good when comparing to what I have seen throughout the mid-west. The staff is very helpful and friendly, even when I come in, the minute they open! Bright, Cheery, and friendly, exactly what I hope to see in a small town!
Randy Carroll
2023-07
Absolutely awesome stock, service, and selection. Makes Lowes and Home Depot out east look like a bunch of goofs.
Michele Shortley
2020-05
Friendly and helpful staff! There is quite a variety of bird houses, feeders and bird feed. Lots of neat things to look at and easy to find items in this store. The only reason for not giving a 5 star rating --the prices are higher than other retail stores in the area for a similar product.
Elle S
2023-05
Has most of what you need and a lot of what you don't, - which you'll end up buying more often than not. Got this 15-in-1 tactical pocket minor for just over retail price and found out it's on the 10 ten list of gadgets you must have. Friendly staff and cashiers.
Cindy Hanby
2019-05
Everyone who works at this store can actually answer your questions! They are nice, know their products, where they are and how to use them. OMG a store with customer service!! What a nice change from the big box stores!!! Small store but usually has what I need to fix, paint, grill and/or do projects. I stop here often.
ZOSOACERO
2020-05
Someone is at the door to greet you and ask you what your looking for, this is very nice but I'm not really use to it, might be just me. My wife needed to use the bathroom and the worker at the door said you will need the key, so she had to go to checkout to get it, one person on checkout, she had to wait for another customer before she got the key. After getting to the bathroom the door was open anyway, maybe for cleaning? I wonder how many people have accidents?
Kimberly Bielz
2023-08
Love All the Ace Hardware Stores! Prices are higher but they have everything you need
Steve Franker
2023-05
Clean, organized and well stocked and staffed. Would like to see them add tool and equipment rental services like they have in the Estherville store. Retail sales numbers in Dickinson County are four times those in Emmet County. If those services work in Estherville they should be very successful in the Spirit Lake store.
Katherine Becker
2018-05
I went in to get advice on paint/stain. I told the salesman I didn't know anything about this. After we talked I decided to postpone my project. I picked up a couple other purchases and as I was checking out I overheard him saying he had "another customer who didn't know what she was doing and what she wanted". I don't need to be mocked. I can take my business elsewhere.
Harley Kraft
2021-05
Ace is always a good place to shop. It's unusual if there is not an associate to meet you on arrival to see what help you might need. Efficient but not overbearing. Good levels of inventory, also.
Robert Skow
2023-05
Best place to buy nails though can't get em painted there.
The Grumpy Critic
2023-08
Nice clean friendly store 2 thumbs up
Lori Blessington
2019-05
I got a guy that was very rude, will never go back to Ace Hardware in Spirit Lake. I have bought a lot of paint from them, but no more. I think if they make a mistake just take care of problem and move on and they might keep the customer.
Don Sz
2023-05
They have most everything you need. Helpful staff on site. Not much help on the phone.
S Yockey
2023-06
Helpful staff. Never really busy.
Joshua A
2019-05
The main advantage this place has over Bomgaars and Menards is that their employees actually know what they're talking about and they know where everything is. You might pay a bit higher of a price, but you save time in the long run.
Moya Sanders
2023-05
Nice little hardware store seem to have a pretty good selection.
Rodney Magg
2023-05
Great store, very helpful folks
deb wittrock
2022-05
AMAZING. LOVE GOING IN THERE Everyone is so willing to help no matter what you need ❤ keep up the great work and smiles
Tim Renfeldt
2023-06
Great selection and customer service!
Charles Bischof
2021-05
Helpful staff and a reasonable inventory. However I was disappointed with the lack of mask use by the staff and any indication that customers should wear masks.
Kathy Batman
2021-05
All are ready and very willing to help you find what you need and they carry a wide variety of items.
| Monday | 7:30 AM-7 PM |
|---|---|
| Tuesday | 7:30 AM-7 PM |
| Wednesday | 7:30 AM-7 PM |
| Thursday | 7:30 AM-7 PM |
| Friday | 7:30 AM-7 PM |
| Saturday | 7:30 AM-6 PM |
| Sunday | 9:30 AM-5 PM |
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