Dairy Queen Store

3.8 (131)

501 S Grand Ave, Spencer, IA 51301
(712) 262-7716
dairyqueen.com

Claimed
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Gina Duncan

2023-11

Pulled up and there were two people in front of us one had ordered and the other one had not and neither had we. The girl turned the lights off inside like we weren't even there. And it was only 8 when it says it's open until 9. Very disappointing that you wouldn't serve the people standing in line waiting.

Brooke Webley

2023-09

Good ice cream but wrong order. Asked for a Snickerdoodle Cookie Dough Blizzard and I think I ended up with a Butterfinger Cookie Dough Blizzard. Pretty sure Snickerdoodle doesn't have a peanut taste. Also, our sizes were wrong. The other Blizzard order was supposed to have extra cookie dough in it but that didn't happen. Maybe the person working there was new.

Natalie Dietrich

2023-09

We got to DQ and saw one person working. I felt so so bad for her but she rocked it. She was stressed and looked upset. I gave her a ten dollar tip. Keep in mind this happened on a Saturday night. We left and the line got longer.

Cher Lindahl

2023-05

A few weeks ago we went here I ordered a large blizzard and asked for extra peanut butter cups … it was done perfectly!!! The lady that made it was so sweet wish I knew her name … she was very kind…

Faydra-Storm Decker

2020-05

The staff is so rude and uninviting. Even to children. It's very obvious they don't care about their jobs. Today, one of the employees poked through the side of my cup while she was mixing my blizzard, then still just walks over and hands it to me And walks away. No napkins. No thank you.nothing. I called her back over and showed her my damaged, leaking cup and asked for just another cup and napkins. She throws down another cup and walks away again. 😑Last year the staff was sooo friendly. 😣 BRING THEM BACK!!

Julie Tjebben

2020-05

Stopped at the Dairy Queen in south Spencer last evening, after my granddaughters softball game. There were customers at the window and the lights were on. There was a sign in the window that said closed, but as we walked up the cashier would not even look at us. Just gave us a sideways glare and refused to even say, " I'm sorry, we're closed" just COMPLETELY ignored us! She then shut her window and shut the light off. My 9 year old granddaughter even commented, how rude that was. I worked for Dairy Queen in Spencer for over 5 years as a teenager and young adult and have worked in customer service most of my life...this was absolutely AWFUL customer service and I will NOT be going back. My former boss at DQ would have never, ever tolerated this sort of terrible customer service from her employees! I really think they need to upgrade the caliber of employees or do some better training at how you treat your customers.

Rev Terry Morfittt

2022-05

The staff of Dairy Queen on Grand Ave are wonderful people. Thank you for the great service, in the offense heat. What soft serve is supposed to be in your lifetime.

Emily Drzycimski

2023-07

Worst service, bunch of teenagers got my order wrong, wasn't what i ordered. Gladly going to some place elsewhere.

Gracie MSP

2023-06

I love Addie Berger she makes the best ice cream for me and is always kind

James Kroening

2022-05

Bought a large ice cream cone and the cone itself was so old it was tough and chewy. Ice cream itself was good, but that is hard to mess up as it comes from Dairy Queen.

Kimberly Bielz

2023-05

Rude staff! I asked lite on the nuts in my blizzard and pretty sure he added extra! No Thank You ! Will not be back to this DQ

Jordan Alexis Marie

2018-05

I have waited 20 minutes just for 1 blizzard and a small smoothie I does not take that long just for those 2 things I used to work at Dairy Queen and I could get it faster than this!!!!! This is ridiculous

Dawn Alt

2023-05

First time being there. Girl who waited on us was rude. She acted like she hated her job. Will drive up to lakes if want dairy queen from now on.

Kaylene Mortensen

2020-05

Unhappy with service we received on our visit to the DQ in Spencer. The cashier was short and unhappy as we came 10 minutes prior to close. Hoping she was just having a bad day...

Patricia J Olson

2023-07

Can't beat DQ's ice cream no matter where you are. It's the best!

Knut Brown

2022-05

Ice cream quality is fair for a DQ. 4 medium twist cones costs more than 2 pails of Blue Bunny ice cream, which turns me off to this DQ.

Me

2020-05

Going down hill. Prices too high for the little dab you get. I took mine back & said "I ordered a Hot Fudge, not a bowl of ice cream." All I got was a teaspoon of fudge.

Scott Berends

2019-05

It would be a great addition if they had/offered food on menu, like Milford DQ. I know they would need more space, but just my 2 cents worth. Thanks!! Great Blizzards

Jimi Lewis

2022-05

Prompt service. Appreciated the outside seating option even though the tables weren't really clean. Yummy smoothie.

Caleb Langner

2019-05

There was an employee twerking with rap music playing while I was trying to order my malt. It was very distracting. They then shut the lights off on us while we were eating 10 minutes before close.

Mike Henderson

2019-05

Snot nosed smartassed teenager couldnt make a orange julius and he tried twice then gets pissy with me when i told him i wanted my money back. Maybe the blue spray pzint he had in his hair affected the one brain cell he had.

Katherine Craig

2019-05

There are rude when I ask for smoothie they didn't have it. It means they didn't want to make and everytime I order a blizzard its wrong.

Nancy Dieterich

2022-05

I had laser eye surgery and we stopped for a strawberry sundae. Yummy.

A

2021-05

IM GETTING REAL TIRED OF DRIVING 30/40 MINUTES BEFORE YOU CLOSE AND YOU GUYS ARE ALREADY CLOSED. HAS HAPPENED MULTIPLE TIMES!! NOT HAPPY. ONLINE IT SAYS 10 SO IF YOU CLOSE BEFORE THEN, CHANGE YOUR HOURS ON HERE.

Ken Neuman

2020-05

They had their ice cream cakes for sale at this little quick stop DQ store. Exactly what I was looking for.

Teri Anderson

2018-05

Great set up for a drive thru but there is none. Standard DQ menu with decent customer service.

Isabel2478

2023-05

For some people who know how to make blizzards, they are out of this world; as for other people, they need a lot of training ....

Eli Taliafero

2017-05

They can't honor promos from the Dairy Queen app because of their stone age computers. Nothing particularly special about this location.

Jason Kluender

2021-05

Ice cream was cold!! Lol very friendly service and quick

Denial Wule (BURZUM)

2021-05

For one, fix your intercom, and two, since GD when are BBQ Sandwiches only sold during certain hours?

Opening Hours

Monday 11 AM-9 PM
Tuesday 11 AM-9 PM
Wednesday 11 AM-9 PM
Thursday 11 AM-9 PM
Friday 11 AM-9 PM
Saturday 11 AM-9 PM
Sunday 11 AM-9 PM

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