The Home Depot

Maria Muñoz

2024-05

Great customer service! Joe was really helpful with giving advice with tools used for wood crafts. I had requested specific cuts from 2 plywood sheets I need for a project I’m working on. Joe was going to do the cuts but he advised me the cuts were going to be off just by a little because of the measurement system they use and where the blade is located. I decided not to go with it and I appreciate Joe’s honesty and experience about knowing I needed the pieces of wood to be the exact measurements my project required.

Leigh Ann Woodard

2024-04

Love working at The Home Depot! 10 years and counting!

Bockholt Phillip

2024-05

The only building supply store in town with great customer service. The only place I want to bring my new construction and home remodeling business to.

Grimm Way

2024-03

Great store, as far as Home depot's go. Need to keep the website updated with what products are in stock, but other than that, cant ask for better service.

Mark Barto

2023-11

Keep getting emails to review products unfortunately the website will now allow it. Receive: Your review had the following error(s):The review summary must be at least 20 characters.Rating is requiredI'm unable to leave a star count I fill out the summary with more then 20 characters same error. Select the section to leave them a message takes you to the shopping page go to the page for questions and answer this also takes you to the shopping page. Home Depot get you s... Together

gweiland007

2023-11

The staff was very friendly and helpful. The only disappointment of the trip was to find out that they don't stock appliances, or at least the Bosch dishwasher that was on display and rated number 1 in CR, at least of those in the price range that most of us are willing to pay.

Larry Steinbrecher

2024-04

Love the inventory, and the military discount. Beautiful store. If you can't find it at Home Depot, you can't find it.

Luke Dawson

2023-12

Amazingly fast curb side. Within 5 minutes of ordering order is ready and the people who bring out to car are really friendly.

Heather Ashley

2023-11

I called home depot asking them to price match lowes for the exact same ceiling tile, ordering the exact same total number of tiles.The rep Natalia & her supervisor Jose were both incredibly rude. Talked over me every time I tried to say anything. Refused to listen when I asked questions & just gave me the canned answer every time I started to talk. They both told me that they wouldn't honor the price match because lowes sells the tiles "individually " (though you can only buy them from lowes by the case in quantities of 12, they will not let you order anything other than multiples of 12) and home depot sells by the "case" in quantity of 12. I explained that lowes will not let me buy 6 tiles, they only sell by the case as well.Jose realized that he didn't have a leg to stand on with that, so then he told me that he could only price match 1 single item. I asked where on the price match guarantee they state that ( I had thoroughly read the policy before I called & had it in front of me on the call) & he said it falls under "volume & wholesale pricing". I told him that is something completely different, that is when a store is willing to lower the price for 20 items then what you would pay for 1 item because you are ordering a volume amount. He stated I was wrong & because I was trying to order more than one item & price adjust it that this clause applied. Whenever I tried to talk though, he just talked over me. I asked him several times to please let me finish what I was trying to say. He refused.He was sticking firm by the fact that they would not honor the price match for the above reasons. By this point I was on the phone for over an hour. I had asked for their names & rep id's or anything to identify this call so I can message corporate. They both refused to give me anything other than their names and Jose did say they worked out of the Atlanta, GA call center. I asked who his boss was, he said he didn't have a boss. When I asked who he answered to, he said no one. When I asked if he was the only Jose supervisor there, he said that it was impossible to say. I asked how many supervisors they had at that location & he said over 500. I asked how they differentiated him from another supervisor if they had the same name. He said they didn't. I asked him who his Atlanta location answers to, he refused to say. He said that the only thing I can do is answer the survey at the end of the call. I asked who that went to & he said quality control. He stated that there was no way for me to get someone to respond to my complaint about him or Natalia. I asked him several times to explain to me how their job structure went at their call center because he had to have a boss if he was 1 of 500 supervisors. He told me that I already had an idea in my head of how it was so he would just let me think that. I told him that I worked in a call center for 5 yrs, I know that the highest up in the building do not take customer service calls at 6pm. And I asked several more times for him to explain their job structure there. He just kept saying that he was corporate & he was the highest up at that location.I told him several times that what he was stating for a policy did not match what their policy stated in writing & he refused to acknowledge that. I told him that we were going to be spending about $30k in the next month renovating our house & I wouldn't be spending any of that at home depot based on this call & how they treat their customers. That I would be taking all of my business to lowes from now on. He said very rudely that was fine & disconnected the call.

Kay Plucker

2023-11

It is hard to treat your customers worse than home depot does. Online order mixups, lack of communication, inventory inaccuracies. I do not recommend online ordering at all.

Kristopher Cummings

2023-05

Great management always my #1 choice in my contracting!

Cole Jendrzejak

2023-09

Went above and beyond to help me correct a paint issue. John the store manager and Craig a member of their paint area worked hard to make sure they understood where I was at and address my concern. Thank you.

Kolter Lieber

2023-12

Absolutely pathetic. Pro desk is trash, millwork is depressing, and lumber department disengaged. Every employee in an orange apron avoided eye contact. What a disgrace.

Brad Hedlund

2024-01

I have never found what I wanted here, needed aprilaire filter for humidifier website showed them, went there and it's order only, another waste.of time, I'm done shopping here

Mike Amidei

2023-06

Came into store looking for floor fan to dry carpet. Asked Two employees if they could show me where they were. One employee said all we have is up front. They were cooling fans. Tracked down another employee, she goes on phone says we don't carry that. Finally I asked fellow customer he showed me where it was. Home Depot, please do yourselves a favor and just take employees out of store.This has happened multiple times in this store. Your kids don't care. What are you paying them for? Frustrated customer!

Randall Martin

2023-10

Home Depot huh Everybody Talks so good about Home Depot the only good thing about him is they do veteran military discounts otherwise walk in there and try to find some help or someone an employee doesn't just walk by you or you have to walk a mile when you're handicap just to find someone to help you no I've had good experiences once someone does help me but let's say like I need a three-way splitter and some plastic to go to my windows for the winter I expect it to be cheaper and better there holy cow you have to hit it on a day in hell to get a good price there otherwise they really need to work on their customer service helping people if they have to hire more people hire a couple just to walk around for customer service they'll be kept busy believe me once in awhile you do find stuff marked down or on sale for decent price but come on stuff that's going out of season or out of season come on Clarence it drop it a good price not 50 cents I'm talking dollars and clear it out now I will say this the employees out in lawn and garden they have been outstanding every time I've come in there to get stuff even if they had to come help me get it cuz I'm 61 years old and disabled they have been outstanding over the last year not just lately here

Carl Holmes

2024-03

Quick stop for necessary items, friendly lady to help me check out in Sioux City

Sonia Garcia

2023-10

Mary our cashier went above and beyond to assist us with a large purchase and opening a Home Depot Credit Card. She was incredibly patient and kind. She was amazing.

Nathan Hackett

2023-10

Hard to ask questions over the phone when they’re phone don’t work. I wanted to check a product availability and I said it like 4 times and the automated voice they use just ignores you then hangs up then phone.

Kitt Mallin

2024-03

Alexa was so helpful to me with a paint problem for me. Thank you so much!

John Manus

2023-08

Has everything you need to build a home, however if you order lumber online it will notify you that your order is ready for pick-up. Expect it isn't, management will not pick lumber orders cause they don't want to use up carts . So you will have to go get it yourself which defeats the purpose of buying online. It's a shame cause I'm sure there's a corporate policy that's not being followed here. And if it's the carts order more carts.but that hurts the stores bottom line which inevitably effects the management bonus.

Robert Salas

2023-05

Clerk was great, but I had such poor customer service from the people at the aisles.No one came to help me.When I found someone it was met with a grumpy attitude.I felt avoided.I had a cart full of things but decided to just leave it and go to Menards.The heck with this place.

Bart Jorgensen

2024-01

My second home. Always has what I need and knowledgeable employees to point me in the right direction.

james mccaBe

2023-10

Management is great but that’s about all I can say. Orders have been wrong and lots of damage. And long timeTo get stuff in

becky loew

2023-05

Do not buy doors from them, they stand behind none of their mistakes. Make you pay in full and hold you hostage even when they are wrong!! Many of their sales staff are not trained or equipped to handle anything tech. So so so frustrated. Don't do it, stay local where they take care of you. Trust me you will pay less in the long run!! STAY LOCAL!!

Jerry Felix

2023-06

Spent 17g on a new kitchen, Johnny 2shows us pics of how it will look then the cupboards show up they are 6" short, his answer was you signed off on it! Not they way ya treat your customers that spent that kinda money!

Keri Lowell

2022-05

Usually I have a good time there. But, today was not great. I went to buy some wood cause I am building an above ground garden. I got everything I needed and went over to the cutting station. I asked the guy hey can I get someone to cut these in half for me. He said okay but that he had to check on something real quick. Fair enough. Then, I was standing there for over 20 minutes and he walked past at least 10 times and did not come back. In the next five minutes another guy came over cutting something for another gentleman. After he was done he just disappeared and never came back. In the end I left my things and stormed out of there. Terrible customer service!! Out of the the Employees there nobody could help us?! Absolutely trash customer service. If I could give no stars I would

Red

2023-05

For the most part I've had good experiences here. The only reason I'm giving three stars is the last time I was there it took awhile to find someone to help me and when they were loading my siding and lumber almost dropped it twice. It damaged some of my siding. But things happen.

Cindy Hanner

2024-04

It's ok. Helpful workers.

John Mcallister

2023-12

Founder supports Trump!!!! Won't spend a dime in this over priced horrible store.