4.5 (74)
1413 NW Polk City Dr, Polk City, IA 50226
(515) 984-8725
hicklinswatersedgemarine.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bob C
2024-04
Came in with some electronic issues and they looked at it right away to see if they could fix it while I waited instead dropping it off and having to come back. They got it fixed in less than 30 minutes. Great customer service and great people to deal with! Hicklins Waters Edge is definitely trustworthy.
KEN
2024-04
I went to Waters Edge to buy a new Mercury outboard motor and met with Nick Greenslade the sales person after talking with Nick and was giving all the information about the motor and and their service department I bought the motor. It was a very smooth transaction and Nick was great to work with!Highly recommend talking with Nick for all your boating needs!
Daniel Larson
2024-01
Waters Edge is the only dealer I trust. They are always prompt, professional, and more than fair pricing. I do a lot of boating and I can tell you that Nick and his crew are the best in the business in my opinion and know their stuff!
Marc Clausen
2023-12
Waters Edge has provided me with the highest level customer service and buying experience I have received from ANY retailer of any kind. They listen, they provide options, and they don’t pressure you in any way. The team has gone out of their way to make every transaction a joy. A big thanks to Nick Greenslade and his team for an extraordinary buying experience. #customer4life
Jason Boot
2023-11
They deserve better than a 5 star.Really happy with this group at Hicklin’s Waters Edge Marine! I called them several times asking questions and needing to change my winter/seasonal servicing appointment. They always took time to answer my questions. Nick went above and beyond when I dropped the boat off during an extremely busy time, and also made sure it was secured. Once done I did a quick inspection before driving back home, I impressed. Everything was cared for like it was their own. Thank you!!
Dana Lathrop
2023-08
I stopped in to ask a question about installing a part in my boat. Nick stopped what he was doing and went out and looked at my boat and he answered my questions. Nick said that they might be able to squeeze my boat in and install the part that day or first thing the next day and quoted a very reasonable fee. I left my boat there and they had it done the same day I dropped it off. They went above and beyond and exceeded my expectations!! Hands down they will be my first choice of business going forward. Great guys to work with. Thank you.
Bob C
2023-08
I'm not one to write reviews, but Scott the salesman was absolutely great to work with. He was very patient and extremely knowledgeable about the boat, motor, trailer and accessories. He made the buying process very easy. I'm a customer for life!
Rick Tasler
2023-05
I've bought 3 new boats from this dealer since 2015. I'll never go anywhere else. Best service and mechanics anywhere.
John Pulver
2023-08
I bought a new Alumacraft 175 CS & Suzuki 115 from Scott @ Waters Edge in 2022. They were great to work with! Scott and a couple other employees helped me with rigging and operations questions that I had. I found them very professional and friendly! I love the boat. It performs great and is awesome to fish out of!
Laird VanDee
2023-05
Service counter folks are awesome. They are knowledgeable and fun to deal with. We had an ignition issue on our boat, and they were super to get it fit into their schedule. so we didn't miss our next trip,or have to delay it.
Farmboy
2021-05
I just picked up my 2021 175 Competitor, I couldn't be happier. Phil, Scott, Derek and everyone there went out of their way for me. I asked for something and they made it happen. Pricing was very fair, sales and service is above and beyond. If you are boat shopping stop here first.
mr draft
2023-07
Injured my lower unit on my boat and was leaving for a trip in Canada in 3 weeks. Service manager Nick was able to get me on the water before the trip up north. Couldn't have asked for better service!
Connie Coldiron
2023-07
The service at Hicklin's is wonderful. Their service manager Nick Greenslade is easy to work with and fixes the problem the first time and is always willing to help. 10 STAR Service!
Lynn Knutson
2024-02
They're open house was awesome, great food and a lot and nice looking boats and pontoons..
Will Marnach
2022-05
Driving from mn to TX and my trailer hub grease cap fell off. They had the part we needed for a great price. They also borrowed us the tools we needed free of charge. Great staff willing to help us out.
Jami & Matt Rice
2019-05
Just purchased a beautiful boat from Phil, the owner. We have never had such a good experience buying anything in our life! He is a stand up, genuine guy. He was never pushy, he wanted us to get exactly what we wanted and was very knowledgeable about everything we had questions about. I am so glad that we went with Waters Edge Marine. We are very happy with our purchase and have definitely been telling everybody we know about Phil and his company.
Kari Hummel
2023-05
Everyone at Hicklin’s was very helpful in our purchase of a tritoon. Scott was very thorough in the sales process and responsive to questions.
Mark Kleihauer
2023-11
Really appreciate a marine dealer that takes appointments for boat winterization and completes work same day!
Kylie F.
2019-05
We bought a used Crownline from Corey. Sale price matched NADA. We had problems with the boat. They were GREAT to work with when we had problems. They agreed to pay the repairs wherever I wanted to take it or we could have them fix it. We decided we would rather have a different boat. They gave us a full refund and cut us a good deal on a new boat. They really made it painless. It says a lot about who they are because they had no obligation to return it.
Jennifer Cross
2020-05
We were looking to get our power trim seal repaired, was told 2 weeks. It has been a month, still don't have the parts, and was told they don't know where the parts are. Got the run around again with the infamous "we'll have the parts next week." Needless to say we ordered the $40.00 part, and we will have it by the end of the week. We found a different mechanic that will have it done probably before Water's Edge can even order the part.
Rodger Sperling
2021-05
Purchased the boat from this dealership. I was supposed to get a gift card with purchase never happened. The canopy is missing ball bearings for attachment they were supposed to order and let me know never happened still have no canopy. Ordered rod holders never heard back. Checked a few time and got the run around. Not a great experience
P Grant
2023-11
Took our pontoon in for winterization. Same day service, great communication, friendly staff.
Micah Peplow
2023-07
They replaced my tach unit. Had me on the water in no time. I recommend them for sure!
josh coyle
2021-05
Cory is a great guy to work with. Between him and his son they made sure that I knew all the ins and outs of the boat. Very satisfied customer. Will continue to do business with Water's Edge Marine.
Tyler Conley
2020-05
Worked with Phil and Chad. Storage options are great and fairly priced. Repair work was honest and upfront. Would highly recommend to anyone in the area looking for a shop to work / store their boat!
Brady Barthole
2023-08
Great service! Guys were very responsive and would recommend! Thanks Waters Edge Marine!
Steven De Vos
2019-05
Scheduled an appointment online explaining the problem. Service manager responded within a few hours via email of potential cause of the issue which was spot on. Problem solved! Thank you for the quick reply and resolution. Steve
Ryan Burch
2024-04
Great service and very helpful!
Anthony Brown
2018-05
I called to get a quote to replace a gimbal bearing. I was quoted with the price of $225.00. I took the boat in and four days later I was called and told that it was going to cost $475. Over double the price I was quoted over the phone. I called a few other Marine's and was quoted between $250.00 and $350.00.
Shawn S
2020-05
Looked at possibly purchasing a used boat from them. Staff was not very knowledgeable about the boat. Would have to make a drive to look at the boat. Asked if they were firm with the pricing, got the runaround. The sales person was not very nice and kinda rude on the phone.
| Monday | Closed |
|---|---|
| Tuesday | 9 AM-5:30 PM |
| Wednesday | 9 AM-5:30 PM |
| Thursday | 9 AM-5:30 PM |
| Friday | 9 AM-5:30 PM |
| Saturday | 8 AM-2 PM |
| Sunday | Closed |
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