Cricket Wireless Authorized Retailer

Shannon Berkley

2023-07

I purchased a new phone, screen protector, and case. I normally would not buy the screen protector and case there, but Naomi said she would give me a bundle price. So I pay, and she gets everything switched over, and the screen protector and case on. This all took 30 minutes. So I thanked her and left and went straight to work. When I got home later to set things up my daughter says that she put the wrong case on it, she said it was a case for the newer model and the button spaces didn't line up and it was really hard to get the case off and put it back on. I called the store asking her if I can come in and swap cases because she put the wrong case on, she said yes. Then about 15 minutes she calls back and tells me she can not swap them or give me a refund I would have to call the company that was on the box the case came in. Unbelievable. Really? That's so ridiculous considering how much money I spent in that store and have been a customer for many years. Very disappointing to say the least. I've never had a problem before this☹️

Tiffany Hendrickson

2023-05

No one answered the phones when i needed to get ahold of them. Their number been disconnected, no longer works. This is not very professional, i am switching phone companies due to lack of professional experience.

Scott Anderson

2023-05

Meagan was very nice and very professional...she made us feel good about our new phones... she's a awesome employee

Janae Bess

2023-05

Fantastic staff. Always willing to go above and beyond for a customer. Highly recommend this place!

Desi Hartz

2021-05

I would 10/10 recommended this cricket location. I went in to get a new phone and was in and out within 45 minutes. The employee Alex was incredibly helpful and knowledgeable, which made the experience even better. Thank you cricket for being such a great carrier and thank you Alex again for your help.

Ashly Overly

2021-05

The perry iowa cricket store is awesome. I want to thank Meagan burkhart for being very polite kind and courteous she was able to answer all the questions that we didnt know that answer too!!

Jason Titus (JLTitus)

2023-05

Staff there is very friendly and very helpful.