4.4 (646)
403 E Oskaloosa St, Pella, IA 50219
(641) 620-8223
theisens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jason Schmitt
2024-05
Great shop for a small town that can help in a pinch for home projects. Employees are friendly and always ask if I need help finding anything. They are quick to help with this and other questions. Popcorn is provided as a shopping snack.
Matthew Whitt
2024-04
Great hometown feel. Lots of good sizes on clothes. Especially for taller people. Great selection of tools and home improvement projects. Small section for pet supplies. Prices are decent. Friendly staff. Great addition for any town.
Bruce Nolin
2024-05
Free popcorn for you browsers. Great selection for you fixers.Great clothes. Just a good store to find what you need in a pinch
Alex Billings
2024-02
They've got a good selection and a good variety of inventory. Pre-Covid you never had to wait in line to check out: Once the checkout line got more than 2 customers deep they called for a backup cashier. Now it's common to have customers 6 deep or more before someone calls for a backup cashier, if they do at all.
Josh Wetterman
2023-11
This place is pretty usual for a farm/hardware type store. But I had a great experience here when it came to the customer service with a return.
Robert Roos
2024-01
I went to Theisen’s to get some salt for the blizzard that’s coming. I only needed a small bag but they had quite a few options. I had $5 is rewards so it only cost me $.77! SCORE!
Dan Cunningham
2024-05
I was asked twice if I needed help I didn't but it's nice e to know they are willing to ask you. Today I bought a wooden swing and it was a nightmare trying to get anyone to figure out how to even take care of the transaction. Then I was told they only have the sample when I just heard them say on the radio they had six in the back. Same page people please.
Roger Karnes
2024-02
Good selection of the basics, but if you want something specialized, you'll need to go to a big store in DSM. That said, good people and service. Always helpful.
Teresa Lynn Colyn
2024-01
Needing heat lamp bulbs. Wasn't sure where they we're at inside the store. 2 young high school kid's took me straight to them. The store had a lot of sales going on.
Ed Merz
2024-02
While they did not have the last 2 odd ball things I needed, EVERY SINGLE TIME, someone came and offered to help me try and find it! Reminds me of old school Farm and Hardware type stores
Shauna
2023-10
I wasn't able to replace the wrong product I bought as the receipt was over 30 days old. But I did end up finding the correct piece I needed to fix the sink. I was unable to buy any soldering paste. I do not believe it's something they normally sell. Plus, the gentleman that helped didn't seem knowledgeable about soldering paste anyway. But he was nice and was helpful and was able to help me with the sink part I needed.
Shane Howard
2022-05
Theisen's is a great Iowa family owned business! They have a nice selection of farm, home, work, outdoors, & automotive goods with competitive prices. They frequently have sales on population brands & the staff is very helpful.
John Stark
2023-05
A great place for shopping for every day items needed around the house. Store is not overly large however they rotate inventory seasonally for the widest selection. Staff is always helpful to me.The checkouts can sometimes get busy but they are quick to call for help to open up more lines.This store never has issue with parking.
Justin Masters
2023-07
Theisens has a great selection. The staff seemed offended when I bought a new Stihl weed eater, I went to check out and it felt like I underwent an interegation for not Registering the product of which I was unaware I needed to do. The shop guy was super polite though.
Beth Fletcher
2024-01
Call answered quickly and person was very friendly and found out right away the answer to my question very happy with response
David Peacock
2022-05
I love shopping here. But one thing occurred to me on my recent visit.The sizes that the items say they are, aren't actually the size. I'm not sure who's at fault, but it was a little disappointing to go through extra trouble just to get the same outcome.The service is always beyond 100% However, it's few and far between. There are only so many working it's hard to get assistance. The checkout lines were quite long too due to the fact that the lanes were limited.I was also hoping that the item that I had seen in-store would be available on their website. Seeing that I live out of state this would be amazing if that were the case. But alas, if you see something that you like while you are there, you best go ahead and get it. Because there is a very good chance that it will not be available in the future or for online purchase.I will still come back to shop here. I will just learn from my mistakes too.
Kenny B
2023-11
Nice variety, had extra wide boots that most places don't carry.
Penelope Molenburg
2023-05
Great place. They have a little bit of everything. The lines were long. I'm not sure if they were short staffed that day or if they had a good sale. All registers were open and running though.
Launa Jamison
2024-04
While loading my cart, a nice salesman came up to me and said" If you get one of those large red Theisen's bag you'll get 15% off your order. So I did & saved $20.00 !!!!
Kim Bennett
2023-05
A great place to shop. They have a good variety of stuff there. And great selection of tools. Always a good deal. However, I went there today to get new lenses for my trailer that I bought there. They sell the trailer, but you have to buy the whole new marker lights just to fix broken lenses. Not very happy about that.
Deana Marshall
2023-05
Very helpful, cashiers were quick to help when lines grew.The front could use a little sweeping, when the wind blows tends to build in the front.
genrale random
2023-11
They had excellent tasting paint, so smooth and creamy.
Mr C
2023-08
Great people and nice store. Not bad prices also
Shawn Palm
2022-05
Always helpful and friendly staff. Today I saw some Rocky boots on sale for under half price. They didn’t have my size so I found a staff member and she ordered me a pair in my size that will be delivered to my door tomorrow no extra cost. Great value, great staff!
Chris Heesch
2021-05
Stores are always pretty dumpy and run down. Consistently hit or miss if something is actually in stock, employees are so-so when it comes to helpfulness. Would gladly support any other business in town if they existed. Would drive to other businesses on weekends for big purchases less if they spruced up their game!
Troy Adolfson
2019-05
We really love this store. The staff is exceptionally pleasant and helpful. The store is well stocked and clean. They almost always seem to have what we are looking for. We have been there many times and have never had a bad experience. We would definitely recommend this store to anyone.
Darin Dux
2022-05
Great place and handy source for lots of items. Not 5 stars because stock is often out and shelves are restocked incorrectly. The staff is great and very helpful - always enjoy my visits.
amanda simo
2021-05
We went there to get a hi-vis jacket for work which were hanging way up high but while we were looking at them someone did come and ask if we needed help with anything so yeah the service was pretty good. We would have had to have help to get them off the high rack anyway. She said just try on whatever sizes, I'm here to help.
Coopersandwich v2
2021-05
Chill, nice employees, the guy who got our chickens was a blast to be around. Clean store, still sad COVID took away the free popcorn, but its alright. Overall, a good store.
David VAN RHEENEN
2020-05
Nice chain of stores geared to hardware and farm supplies. The selection of goods varies from clothing to automotive supplies, hunting to kitchen, chainsaws to livestock feeds. There is a little of everything. Don't forget to get a bag of fresh free popcorn.
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-5 PM |
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