Walgreens

Angela Stufflebeam

2024-04

On Saturday March 16th I went to the photo lab and Hannah I believe was her name personally assisted me with my canvas and mixed tile orders. She not only walked me thru all steps to order but made suggestions on different products that would better fit my needs and applied the discounts available without me asking. She was exceptional in so many ways exceeding all of my expectations and was friendly, pleasant and literally the best customer service I’ve had in months!!!!❤️

Bill Ewaniuk

2024-01

Workers are very helpful at this store

Monica Scott

2023-05

The worst service I have ever met in US. Taking a passport photo for $18.18. That’s not even the worst. As I asked for a digital copy they said they could not put it in my USB drive neither could they email that digital copy. I had to buy a usb drive from them for $7.50. Wow…

Margaret Courtney

2023-05

Walgreens has reduced their pharmacy hours to less than 40 hours per week, no weekend hours at all. I have medication that I must take daily. I have missed several doses in recent months because of the limited availability of services. I am switching to one of the other pharmacies in town, all of whom have weekend hours. I have been a faithful Walgreens customer for decades, but I’m not willing to risk a recurrence of a deadly disease because Walgreens doesn’t want to pay their help decent, competitive wages.

Corey Trainer

2022-05

Do not schedule anything here. They will cancel it, and not tell you. We scheduled an appointment for our son, got a confirmation number and everything. The day of the appointment there were reminder emails and the whole nine yards. We show up and the pharmacy is closed. No notice, nothing. We drove from 30 minutes away for nothing. Don't waste your time on this terrible store.

Babygizmoismykitty 37

2022-05

Too bad we lost our Mr. Quick restaurant for this. Why couldn't they have kept Mr. Quick and put this in the empty lot across the street? Mr. Quick was about the best deal and tastiest burgers and fries. Ottumwa has lost many wonderful places and monuments over the years its a real shame!

Trenton

2020-05

Hit miss service. I honestly want to like Walgreens but the customer service on the sales floor is hit miss due to staffing or management issue. I will give them credit for carrying hard to find brands and for the check out lines running smooth every time I've been there.

Silverthorne Kallis-Nicholson

2018-05

The staff is friendly & helpful. The pharmacy goes above & beyond. Yes it gets busy but bigger cities are much worse. They wouldn't busy if they weren't popular.

Jessica Ratliff

2023-05

The inconsistency of the pharmacy hours is frustrating. They use to be my preferred pharmacy, however now I will be switching to an alternative pharmacy.

Martha Jaie Simmers

2021-05

The lady technician Jennifer is rude as hell she thinks its all about her she knows all about Medicare you have to have it when you turn 65. Even pharmacy head tried to call you have medicaid you don't need Medicare part d.

B Safe

2021-05

I went to the ottumwa Iowa store. I read the previous reviews, and I don't have anything better to say. Their rather self-absorbed and not real helpful. I've been to many Walgreens stores and this one is by far the worst.

Terissa Carlberg

2018-05

When i went to get my meds i couldn't get 1 out of 7 because it was sent to another state. So no you can not do Walgreens to Walgreens.

kris omalley

2017-05

the drive up window for prescriptions is very slow, I have waited almost 20 minutes at times.

Diana Davidson

2019-05

They are very rude to people that are learning probably.

Tony Farhner

2020-05

Small corporate run pharmacy and convenience stores. Kind of pricey.

Wendy Alger

2019-05

Customer service was great. Helpful and friendly.

Marcy Langgin

2018-05

They need to turn into a 24 hour pharmacy!

Molly Kopp

2019-05

Under staffed. Customer service is lacking.

Lynn Phillips

2020-05

Restrooms horrible dirty

Lori Byers

2016-05

So sssslllllloooowwww...