The Stitch Doctor

Jeanette DesJardins

2023-05

Over the Summer, I was passing through Ottumwa, Iowa for a drag race. I had over 200 blank hats and was trying to find someone to embroider them within a week. I called Stitch Doctor and they didn't bat an eye. Jackie and her team took the hats, digitized my artwork and had them done! Out of my 13 years of selling apparel and working with vendor -- Stitch Doctor delivered far beyond my expectations! The hats turned out gorgeous! The crowd loved them! Thank you so much Jackie! I love forward to working with them again next time we pass through town. Highly recommended!

Shan Moquin

2023-12

Jackie and her team were excellent to work with. I wanted some logos of the team I do radio broadcasts for put on the back of a couple coats I had. They turned out better than expected and I would highly recommend them. I will go back in the future!

Joan Walsh

2024-04

Very pleased. Great customer service and nice quality products!

Efrain Gonzalez

2023-05

I bought my wife two lab coats to be done with her name and credentials on them. She passed her boards and that was my gift for her. It is disappointing that not only are they ruined but we can't get them fixed anywhere. We just wants things made right. This lady is being rude about it. I will not be recommending this business to anyone.

Ciarra Baxter

2023-05

We have had several items ruined with no offer to replace, and still the expectation to pay for the service that was incorrect and ruined our items. She blamed her employees for the mistake and said there is nothing she can do. As a business owner, your employees mistakes are your responsibility to make right.She was incredibly rude, and has horrible customer service. I am all for supporting local businesses but unfortunately can’t bring myself to return as this has happened on 2 separate occasions now.

Jennie Schwartz

2022-05

I have used the Stitch Doctor for all our company apparel for years. It is great to work with a locally owned company. Jackie and the girls take great care of us and there have never been any issues. I have also personally used the Stich Doctor or custom t-shirts, hats and embroidery. Absolutely would recommend them to anyone looking.

jacob Ridge

2021-05

I ordered shirts for the Robotics/Automation program at Indian Hills and they turned out awesome. The Stitch Doctor staff were really helpful answering the ton of questions that I had throughout the process and once I placed the order they were ready quickly! All of my students were happy with them and a few other people reached out wanting to buy one so I am looking forward to ordering more!

MaKeyna Gonzalez

2023-05

They ruined my lab coats. She won't try to fix, refund, or replace them. What was supposed to be a gift for a major achievement is now a loss. My feelings about staying local have changed. I'm just hurt that she won't even try.

Madison Esh

2023-05

Called to see if they had any Ottumwa onesie’s they didn’t have any in the size I was needing but told me if I came in with one they would help me right out and they did!! It was fast! And great service! Definitely will not hesitate using them again!

MusicLover!¿_69 JetBlackHeart!¡_77

2022-05

Absolutely hate this place! The lady they send stuff to to get sewn did less than a mediocre job and since they said we pay her then we pay the store well it's not my fault you guys already paid her so I shouldn't have to call to get my money back that should be your job so you guys should of gi en me my money back and then get your money back from her!!! This place is an absolute joke

Ben Foote

2019-05

Myself and Faithe-Built Architecture has been and will continue to be a faithful customer of The Stitch Doctor. The team at The Stitch Doctor provide top quality work, intuitive insight on selecting products to meet our goals and outstanding service.

robert sherman

2023-08

did great best deal great product high quality and hold up to every day life friendly service thank you

Cole Molyneux

2021-05

All around great experience, I was looking into ordering my stuff from another source online, but came across this place, and they listened to everything I wanted, I’m pretty picky with my clothing and quality, superior product, superior work.

Gunner Paulos

2024-03

Friendly and respectful. Quick process!

Ryan Goodvin

2022-05

100% amazing customer service and fast turn around time. I had some shirts made that turned out absolutely amazing thank you girls so much.

Cherielynn Westrich

2019-05

Excellent and Amazing. Stitch Doctor always does wonderful work and they are fun people. I recommend them highly.

patty babb

2018-05

Extremely helpful, efficient and patient when decisions don't come quickly. Outstanding embroidery!

Chris Watters

2020-05

Highly recommend. Very good to work with and has great design ideas.

brenda morgan

2020-05

Great selection and reasonably priced.