4.4 (190)
1140 N Jefferson St, Ottumwa, IA 52501
(641) 684-5467
hy-vee.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Mantell
2022-06
I get my prescriptions there . My daughter and I got our first 2 COVID shots there and lost the cards. They were busy with filling prescriptions, so I have to call them next week to find out if they got the spare time to fill out replacement cards for us . Once I get the replacement cards , I can take them to Cedar Rapids and get the boosters recorded . Normally they are pleasant and nice . Everyone has one of those days every now and then . I didn't allow myself to take it personally . I do have to point out that there are people that as a former regular that I was always happy to see . Barb and Darcy in wine and spirits and I'm sorry that I can't remember his name , but he is in management very approachable , helpful , does everything that he can to get products in that customers request . He's a grown up and has a sincere smile . Sorry I'm not always good with names
S Allen
2023-06
Never have meds ready when you come in to pick them up even though they call you and tell you they are ready. They allow people to wait in the drive through for their medication for 15-20 minutes at a time.
Robin Jean Payne
2022-06
Very busy place! Still has helpful smile in every aisle. Just need to slow down and look around sometimes. Happy shopping!
Sandy Haines
2022-06
The last 2 times that i have been to drugtown i have been charged wrong. Last week i was charged wring foe Sterling’s chips, the was 2 for $7 was charged $7.98then then Pepsi products said buy 2 get one free, it did not say they had to be all bottles or all can. When i called, he said the bottles was even included on that sale and i am pretty sure it was. Now this time Pepsi products are 4for $10 and they charged me $12. Not going back
Emily Raya
2023-06
About sick of the rude customer service. You shouldnt scream at your customers. Please consider some professional customer service training for your pharmacy employees.
Alyssa Dotson
2021-06
Always have my prescriptions ready. However they don't tell me if they can't fill one of my scripts. I called to find out what happened and they told me that they couldn't get that particular script in and haven't been able to for months but never let me know. There customer service isn't very hospitable.
Mackenzie Carder
2022-06
So I went to a new doctor and the doctor put me on a new medication and the first to last time I went to get that medication filled they told me that they didn't have any record of me being on that medication (which I know isn't true because I had gotten filled once before this) and an hour later they called my dad (even though I've told them several times NOT to call him and to call me) to say that my prescription had been filled.Also the pharmacist was extremely SNOBBY and wanted to argue with me about MY medication because I told her that she needed to delete my old doctor's name because I don't see him anymore and to add my new doctor's name.
andrea huffman
2021-06
Love to come to this place they usually have everything I need. Everyone is very friendly and has great customer service
Jacob Davis
2021-06
A good place to get the stuff you forgot at the main hyvee. Not a lot of selection but a friendly staff that's willing to help find what ever you need. Also a great selection of booze.
George Michael
2022-06
Not the pharmacy, but the restaurant across the entire retail store, decided to eliminate the popular has brown from the breakfast options, and replaced them with light fried potatoes slices. Different store involves different preparation and presentation. This is sad.
Bill Ewaniuk
2022-06
I'm disabled and in wheelchair and the staff really nice and show me how to work the instore wheelchair. Great JOB!!
Killer Long
2021-06
They are very kind and willing to help you find items also the pharmacy workers are very nice and more then willing to explain somethings to me
Randy BoBandy
2021-06
Can we talk about how I absolutely love going to pick up my prescriptions and able to grab a steak and other groceries and snacks if I choose all in one stop!!
CC E
2022-06
Kind and knowledgeable staff. There is a different pharmacy closer to our house but I am willing to go out of my way to come here.
Kat Lowe
2023-06
The night teens like to shut it down 5 minutes early. Cute
Mary Price
2021-06
Always a smile in every aisle lol but honestly everyone said hi. And was very friendly and helpful
Laura Click
2021-06
I love shopping at Hyvee Drugstore reason #1 it is 2 or 3 blocks away from my house and reason #2 everyone is so friendly and polite.
Szar Napoles
2017-06
They love people always smiling great sales and is one of my top stores i go too
Melissa Sims
2021-06
This store has a little bit of everything. I enjoy picking up my prescriptions bcuz I always find something new
Cleadedbixx Lee
2021-06
It's ok place to shop not alot of choices of certain things and some not even there...it's small but not to shabby
Gerald Eaton
2021-06
Great place for groceries if you don't want to go to the bigger store
Phyllis Heitsman
2021-06
Good place to pick most anything you need, when your short of time.
Hannah Troxel
2015-06
Good store, AWFUL pharmacy. They messed up my prescriptions several times and would not fix them. They are incapable of working with insurance companies (80% of the time). Just switched to Walgreens.
Donald Tutt (KingTutt)
2021-06
This location was in Ottumwa, Iowa..loved it..clean...friendly staff..layout was efficient and it was a good experience....loved it...
nathaniel rudd
2021-06
They are fast, friendly, and always take care of my needs.
Hunter Bennett
2020-06
Good place over all. Can't stand the 1 way isles that even the workers don't follow.
Chuck Wiggins
2021-06
Great place to pick up things. Plus the pharmacy is always ready to help.
Joy Benson
2021-06
Most of the time they get my scripts right and in a timely manner ! Curious sometimes ! Pharmacists are well informed!q
Terry Deeter
2019-06
great place to stop on way home from work and grab a few items
cassie hopkins
2021-06
Staff is always making sure shelfs are stocked and are always helpful and friendly!
Monday | 8 AM-7 PM |
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Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 PM |
Friday | 8 AM-7 PM |
Saturday | 10 AM-5 PM |
Sunday | 10 AM-5 PM |
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