4.2 (82)
504 W Mary St, Ottumwa, IA 52501
(641) 255-0236
caseys.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lonnie McDonald
2023-12
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Taylor Bolsinger
2024-01
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Austin Wilkins
2021-05
Usually have no problem at this location, my favorite store and favorite staff, but whoever is running the kitchen tonight says I can't order a tenderloin because the fryer is shut down 35 minutes before the kitchen closes. That's not how you run a kitchen. People need food now more than ever.Update: Just tried again, it's been about 2 weeks since my last attempt. Now it's closed an hour and a half early.
Leelia Hays
2023-05
The pizza here tastes like love was put into every bite, especially when the sweet older woman who works in kitchen she is an absolute delight to see she’s made my pizza, I believe her name is Mary. Definitely grandma material.
Vern Lobaugh
2024-02
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Drew Burress
2021-05
Of course it's only natural that every Casey's will vary from store to store, but my rating is from my overall experience throughout the years. For the most part they are always cleaned, have friendly staff, and perfect food for on the go.
Amy Haines
2022-05
Download app they have great coupons sometimes daily. Nice employee but mary st casey is the worseThey never have what on sale. Or really have anything stocked usually a big course you have to work around cause things are never put awayStock supplies well let's just say they don't have any.Good place to get gas tho.
Antonio
2019-05
I went here last night to get a pizza that I ordered in advance online. I got there and not only did they mess my pizza up and not give me any of the extras I added to my order they also made me wait another 20 min for another pizza to get cooked. I'm not sure if the woman who was working was mad because she had to remake the pizza but for almost $25 I got close to no toppings. I've ordered from here before and this was the most expensive and worst pizza I've ever gotten. As if that wasn't bad enough the dough was undercooked which is also a Casey's first. I'd attach a photo but I didnt have my phone last night. I would recommend this place to only people I dont like because of the absurd service. I went to the BBB and let them know how great this establishment is.
Bobbie Goodvin
2020-05
This is the BEST pizza in town. Always hot and their breakfast pizza is to die for. I would eat it every day if i could. It has to be the one on Mary st. The other Casys in town are ok but Mary st. CASYS WINS HANDS DOWN!!!! The staff is awsome too THANKS Y'ALL.
K l
2022-05
Austin Wilkins made Ashley Vanderkrol and I the most delicious supreme pizza ever!! We ordered right when he was closing and he still served us with a smile!
Heather Mantell
2022-05
Everyone , every Casey's is different. Some , there's one bathroom behind the counter . Others , one for each gender . The people busting their backs to earn a living to support their lives deserve the respect that they give you .
Terry Hainline
2020-05
Placed order at 6pm..90min later driver shows up telling me they didn't have all my order...no phone call to say would you like anything else...so I asked if they refunded me the items not brought and the driver says..no but you can call the store...I called.. lady said the items I didn't get were still at the store... And given the choice to have driver bring to me or she would just remember the next time I ordered those items would be free... really?...so I said ok have the driver bring them to me....3 hours from time of original order and still no driver here bringing me the rest of my order...what a rip off... horrible customer service and will never buy there again.
Larry Weilbrenner
2018-05
Usually I get good service there, but I waited 15 minutes behind one of the workers friends for a sub. she was more worried about socializing than waiting on me so I went to Subway and got a sub.
Carrie Chase
2020-05
I love thier ice from the pop machine.. I go in and get 3 or 4 cups of ice to bring home 2 or 3 times a week.. also love the icees and pizza.. Donuts are really good too
Kathryn Harbour
2022-05
We moved into town 2 years ago just 2 blocks from this store. In that time, we have ordered from there several times. Not once has the order been right. I think it's time to go to the store on Richmond.
Brenda Bitner
2018-05
Excellent pizza! Ready and hot when I picked it up. This is why we order every Friday night. Thx for cooking supper Casey's Pizza!!
Jerry Old
2017-05
Best place for subs and friendly staff and they even have soft serve icecream
Jim Bates
2018-05
Great pizza and amazing service. Love the place
Kathy Moore
2021-05
Casey's is my store worked there before and loved it
Marcus Stout
2023-05
red head cashier has the most perfect a$$.
Wendy McCarty
2018-05
Always friendly service and a clean store with decents restrooms
Judy Tuttle
2013-05
Friendly staff..the BEST subs in the city at reasonable cost.
Billy Shilling
2021-05
Awesome pizza. Great employees.
Cody Hull
2019-05
Great store Liz is the heart of that store for sure!
Kevin Surber
2021-05
Great reasonably priced pizza
David Miller
2021-05
All and ALL caseys are over priced, and dirty gas
Richard Clark
2021-05
Great service friendly helpful employees
Gabrielle Thorne
2016-05
Pizza is amazing and well priced!
Frederick p Lombard
2021-05
They have great pizza!!!!
Carrie Quinn
2021-05
Great gas station!!
Monday | 5 AM-1 AM |
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Tuesday | 5 AM-1 AM |
Wednesday | 5 AM-1 AM |
Thursday | 5 AM-1 AM |
Friday | 5 AM-1 AM |
Saturday | 5 AM-1 AM |
Sunday | 5 AM-1 AM |
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