Cross Ministries

Cheri Friend

2024-04

I like the store they have lots of variety of stuff nice stuff but the lady behind the counter is something to see and she acts like you're doing something really wrong and I don't know I like the store I just don't care for that lady

Victor mendez

2024-01

The worst place to shop.. the sales clerk refused to give us a bag to put our items in knowing that we were with 2 three year olds. She also told us to get the kids to be quiet!

Tammara Baker

2022-05

Great selection of items, but one very rude staff member. I bought a lot of breakables, and was not able to fit them all into one cart. I asked if there was a place to put the cart that was out of the way, and she acted like it was an imposition. Then I filled up a second cart and she insinuated that my carts were taking up too much room, and was also loudly telling people that they were going to run out of carts. I asked her if she wanted me to put things back, since I was obviously causing a problem by buying too much, at which point another staff member intervened and said no, it was fine. At one point she had an item that I was purchasing behind the counter and dropped it, breaking the piece. When it was time to check out, she was complaining because they didn't have enough boxes, and got upset when I asked if they had newspaper or anything to wrap items. Then I had to wrap and box all of my own items, which took me about 1/2 hour, and when I ran out of wrap and boxes, asked her if I could get some of the recycled plastic bags. She said she needed them for other customers, but I told her the boxes were full and I needed them. She sighed and angrily plunked a handful of bags on the counter for me. She did ask a volunteer to find some more boxes, which he did (the same volunteer helped me load, thankfully). Overall her behavior made the shopping experience very unpleasant. She seemed more concerned with telling Alexa to change the music constantly than customer service, and her negativity was totally incongruent with her frequent comments about serving God. In addition, the carts were filthy, to the extent that I didn't want to put my purse in them. And when I pulled up to the side entrance to load up, I saw pieces of furniture sitting outside with "sold" stickers, getting soaked in the rain, waiting to be picked up. Overall, some great finds, offset by a negative experience with one staff person.

Dan Gray

2024-04

The place needs a good cleaning.

Cowgirl USA

2023-05

I was 2nd @ the checkout line and the cashier kept checking out other people. I bought a toaster and a little bake oven from the second cashier. I went back to look at something else because the 3rd checkout cashier told me everything was half off because it was black Friday. I paid for a few more items they handed me my things from behind the counter. After I got home I noticed the baking tray was gone for the oven. And neither the toaster worked nor the oven. I wasn't impressed with any of their customer service attitudes. Nor was I happy how they packed everything into one sack folding the open package of loose leaf paper and putting the toaster and other things on top running the paper. Thanks have a good freaking day......

Connie Piper

2023-05

I've always been happy shopping there, but I'm done now..today and the last time I was there was very poor customer service. The lady that is supposedly the manager has wore out her welcome with us.. she really needs to be replaced.. cross ministries should seriously consider letting her go..her skills have expired for customer service..terrible skills dealing with customers..:(

Terri Ballard

2023-05

I love going there and I have NEVER had a bad experience with any of the staff. In my opinion they are ALL courteous and helpful. That's one of my favorite places to go...

Monica Stevenson

2021-05

I would not have left this review except for when I expressed my disappointment at driving 30 minutes & their being closed when online it showed they were open... the woman interrupted me snapping “No Ma’am, it is posted on Scoop and our FB page that we are closed!” FYI people who don’t live in Osceola google the thrift store and they are Not directed to either scoop or FB. What they see shows their hours (Open!) and the website link goes nowhere.Up until today 12/28/20 I have found the staff and store a great place to shop.

Kaye Easton

2021-05

Had not been here for sometime. Was very clean and organized. Prices were comparable to the goodwill stores and some better. Book prices can't be beat. Nice lady working there.

Kayla Schultz

2016-05

I am 18 years old struggling to live on my own and in need of assistance with furniture, they are "supposedly" supposed to help people in need, but when i called and asked about help the lady told me that i couldn't have the couch in the store because it was to good for me and they need to make money. But if i get a referral from DHS office, which i have, then the items that they can,t sell or put in the store because of how bad the condition is would be available to me. I found this lady to be very rude. Its hard enough for me to reach out and ask for help let alone be told I,m not good enough for their instore products unless I can come up with the money, well if i had the damn money I wouldnt be asking for help.

Corey Brown

2023-05

Friendly staff great prices on gently used clothing.

Rodney Gates

2020-05

Ok this is a disciples of christ denomination. So its not a non nondenominational church.I was not prepared. The people are nice and we sat in pews.We are invited to all kinds of events like vacation bible school for are 7 year old.Now this part bothered me. I had an older gentlemen sit buy me and show me what to say to the decree in response the the pastor. He then kept showing me what page to be on, where to read and how to sing? This was agrivating to say the least.Just not for me.

Chavez Brooks

2017-05

Cross Ministries has changed so much. They now price their items according to "Ebay" prices and even write it on the tags. This used to be a place you could go to in order to help out a family in need, or get something if you were in need. It is indeed a sad turn of events to see Cross Ministries turn into a profit making business rather than a "help for the people in need" business. They have even put up signs that read, "If you steal from us you steal from God" Wow. Very shocked at the new attitude of Cross Ministries. Clear to see they are not there to help those in need any longer.

Debra Hull

2021-05

I can always find great stuff at really good prices. And the money I spend goes toward helping others.

Tom Larissa Zahrobsky

2018-05

We love this store. The people are friendly and you can find things here that you have been searching for.

monica apaez

2023-05

Always something awesome to find here with great prices!!

C W

2018-05

Great variety of items that change daily. Cheap prices and very friendly staff, especially the manager!

Lisa Akers

2021-05

It's a great place to find about anything your looking for prices are great and the staff is super helpful and friendly

corey brown

2023-05

Helpful staff and good prices very reasonable.

Hez Luciani

2019-05

Average thrift store with a fair amount of clothing. The housewares has much more to offer. Prices were about the same as many others depending on the item.

Martha Washington

2019-05

VERY JUDGEMENTAL AND RUDE! Wanted a receipt for my purchase and the woman at the counter said, "she could not give me one" Why?? She said, "something to do with taxes". Something smells fishy here!

Bess Leonard

2023-05

Wonderful place to go! They have Black Friday sales on today

Stephanie Grim

2018-05

Love cross ministries, some great items. Sometimes prices are a little higher than what certain items are worth, but overall great store

Monique Smith

2020-05

I would like to thank cross ministries for donating the bed and blankets for my family... And also I like how the prices are affordable I will definitely be there again soon ☺️

David Peterson

2022-05

Always find something I really don't need yes gotta have

Peggy Hampton

2018-05

They have so many items for sale/cheap sale/free you'll find something for almost anybody. For those needing just ask & receive a Circle of Prayers.

Elizabeth Headrick

2022-05

Love this place! A little bit of everything for a little price.

William Coffey

2020-05

Lots of stuff and everything is priced right, friendly staff.

Taylor Wilson

2020-05

Always friendly people. Love going there and shopping around.

Jaide Sponsler

2021-05

Love all the great stuff you can find here