Hy-Vee Pharmacy

Katelin Vaughn

2024-05

a lot of the reviews on here are old and negative so I would like to share my experience. i have never had any trouble with this place at all, my prescriptions took no time at all to be filled or refilled and i really appreciate how easy it is to refill a prescription over the phone, it's automated and you don't have to talk to staff unless further assistance is needed. as an introvert, autistic person, and someone with severe phone anxiety i think it's a great method.

Jamie Shannon Volz

2023-05

I am a patient as well as an employee of this pharmacy and I can tell you with this pharmacy doing the high amount of volume that it does on a daily basis it does well. I don’t know if any of you have ever worked in pharmacy but I can tell you I have worked in pharmacy for over 22 years and the people I work with right now are the best and most caring people I have ever worked with. They may be frazzled by the hectic work pace and trying to please every single person but they do try to take care of every single person. It’s not easy working in pharmacy and it seems like anymore it’s getting harder. Take the time and think about how much volume a pharmacy does. This town has over 5,000 people in it and we triage everyday trying to get the most acute patients out because honestly if you’re child is deathly ill or you have cancer or your on hospice you will be first in our line. We love all of our patients and hope they understand we are trying our best to be there for them and their family. We wish you all the best and please understand sometimes there is a wait and sometimes emergencies do happen and things get pushed further down the line. We are dealing with patients lives, it’s not something that can be done like a burger in a fast food chain. We love you all, please understand ❤️

goat nuts

2023-05

Slow as can be. Terrible customer service. Hopefully I can find another pharmacy I'm done with these slow pokes.

Donna Gloede

2022-05

I JUST WANT TO THANK LEANN ,I WAS OUT THERE TODAY WAITING IN LINE FOR MY PERSCRIPTIONS & WHEN THE COUPLE IN FRONT OF ME LEFT SHE ASKED ME TO STAND BACK & SHE CAME OUT & SANITIZED EVERYTHING & THEN SHE GAVE ME THE OKAY. I WAS VERY IMPRESSED BECAUSE THOSE PEOPLE WERE SICK, I AM NOT SURE WHAT WAS WRONG WITH THEM BUT AS LONG AS I HAVE BEEN GETTING MY MEDICINE THERE I HAVE NEVER SEEN ANYONE COME OUT AND SANITIZE AFTER ANYONE & WITH THE COVID GOING AROUND, I CAN'T SAY ENOUGH ABOUT THIS! THANK YOU AGAIN LEANN FOR CARING ABOUT OTHER PEOPLE!

Melody Pope

2022-05

Staff are fine but I have never had more trouble simply getting my medications filled, on time, with no confusion over delivery status or whatever else, even when giving more than enough time for a refill before I run out. And even when not calling during peak hours I have regularly sat on the phone with the line ringing for a couple solid minutes. Hire enough staff if you're going to try running a pharmacy.

Blake Johnson

2023-05

Said it was gonna be 15 to 20 min wait came back 25 mins later and said it was gonna be another 20 to 30 mins outrageous should be ready when they say it’s gonna be ready ig poor communication

Katie Bradley

2023-05

There is a lot of workers there they take forever to fill medicine. Some of the cashiers don't need to even work there because they are really slow.

brandy schoultz

2022-05

Pretty good service little frantic but they are mostbof the time pretty snappy service. And polite

Stacy Dean

2021-05

Great place that delivers your medicine to your door.

Richard Bruehahn

2022-05

Got my prescription easily and quickly.