Nevada Hardware & Rental

Jasmine Goeders

2024-04

Surprisingly, they almost always have what I need. The employees are very friendly, and very helpful. The store is clean and organized well. I appreciate their inventory, as they're availability of diverse products prevents me from having to drive to a larger city.

Wesley Markley

2024-04

Nice local store with a large selection of items. The staff is knowledgeable and friendly.

Andy Frey

2024-02

Nevada Hardware is a great local shop. I'm there often picking up odds and ends and they are always very helpful. Today I purchased a new snowblower. I beat mine to death in the big first snow of 2024. I didn't need it today and could have gone to a box store in Ames or Des Moines and maybe saved money...but if I do that then what happens when Nevada Hardware decides they can't compete with big box? Then they won't be here when I do need something local...Shop local when you can, it matters.

David Seiser

2024-01

Rented a log splitter and had great service and fair pricing. Log splitter worked amazing

alex nolan

2024-05

Nice store friendly staff

Hacker Engineering

2024-02

Staff is always very friendly and helpful.

Dawn Marie

2021-05

Excellent Customer Service!!! My parents pipes burst on a late Friday afternoon. The lady who took my father's call was so nice. True Value staff was out extremely fast. They were efficient and so nice. Highly recommend this True Value!!!Super helpful staff...went in with a brief description of a few items from my husband and was lost staff absolutely had the best customer service skills!!!

GaiL Foley

2023-11

My sister has a bag of nine house keys after 3 visits and gave up when none of them would fit. First time she took the first 3 with the receipt back because they were way off. No problem. They made the second three from the first three and they said because to big can be cut down still. Second set took them back because they fit but wouldn't turn and unlock so second set went back. Third set of three they made her pay for because she didn't have the receipt that they kept from the first time she took them back. Low and behold they didn't work and she has a bag of nine keys. Happened to me yesterday. Three keys made and you guessed it none of them worked. I took them back and gave them the receipt and told them I wanted my money back

Deb Malsom

2024-02

Very friendly, helpful and knowledgeable

Patrick Hines

2023-10

Bought a heat gun worked for one day! Can’t return because I don’t have a box who keeps the box? I have the dated receipt but still not Good enough

Abigail Evans

2023-09

Great hardware store with super friendly and helpful staff. Fair prices and nice selection 👌

Shane

2023-05

I'm new to the area and have been here about 4 or 5 times now and would say that 75% of the employees were very nice and very helpful and the other 25% were just plain nasty to me. I'll update if this changes but it doesn't seem like it will very soon.UPDATE: things have gotten much better since my previous review.

Cathy Busch

2022-05

I would give them a 0 if I could...terrible customer service. Ordered a hard to find product online and paid for it. Wasn't able to pick up for awhile and they sold the product to someone else and did not refund my money until I came into the store to pick up my order. The items were PAID for and they sold them again before refunding my money. Unbelievable.

diane e

2022-05

Love the local "chain".You can use your rewards if you're local. Limited stock for food and flower production. But got my vacuum cleaner bags there 👍

Jack C

2023-05

Always very helpful staff and they usually have the items I need

Tricia Wells

2019-05

Always has helpful and mostly knowledgeable staff usually has just about everything I need prices are reasonable on most items. Customer points card is awesome they send you discounts in the mail Everytime you accure so many points.

Dean Hundley

2020-05

I was sad to hear that the guy I always wanted to ask questions is retiring this year. He has helped me out with many projects. I found out that store in Nevada Iowa is one of the few that had a service department capable of doing many small projects that you could carry in. Down here in Texas it's not that way at all

Brent Honnold

2023-08

Great selection and price. Support local business.

Erin Brown

2021-05

I stopped in for the first time. Only half of the customers there and half the employees were wearing masks. I have not had Covid and was disgusted and felt unsafe. They do not require their employees or customers to wear masks. Which probably has more to do with politics than imagined "personal health reasons". Of course its not a law. At this point its just common decency. I will take my business elsewhere.From the cdc website:CDC recommends wearing a cloth face covering as a measure to contain the wearer’s respiratory droplets and help protect others. Employees should not wear a cloth face covering if they have trouble breathing, cannot tolerate wearing it, or can’t remove it without help.Cloth face coverings are not considered personal protective equipment and may not protect the wearers from exposure to the virus that causes COVID-19. However, cloth face coverings may prevent workers, including those who don’t know they have the virus, from spreading it to others.Remind employees and clients that CDC recommends wearing cloth face coverings in public settings where other social distancing measures are hard to maintain, especially in areas of significant community-based transmission. Wearing a cloth face covering, however, does not replace the need to practice social distancing.

Delila W

2023-07

Helpful staff and they usually have what I need

Linda Roecker

2020-05

These people are wonderful! I would refer them to anyone for anything. From Stephanie to everyone else (sorry don't remember your names) ..wonderful!

Jim Kotouc

2023-05

Helpful staff, pretty much has everything you need. Andy Kelly is a National treasure.

Jennifer Heithoff

2023-05

Staff was great. It didn't take very long for my keys to get done.

Jaime Bower

2020-05

Always has what we need. Often times they have items we aren't able to find at the big box stores. Staff is always friendly.

Sue Pepper

2024-04

Very helpful people working there

Lisa Starks

2021-05

They have just about everything you need except good customer service and awareness for the health and well being of their customers. Not one employee was wearing a mask.

Lord Ayers

2023-05

Usually it is cheaper to just drive to Ames to purchase any one item due to the high markup of a small town

Aaron Bush

2021-05

They always have exactly what I've gone in for. Not alot of fluff but a great variety of stock.

Steph Cozad

2018-05

I love this place. I've never been disappointed and couldn't find what I needed. I never need to go to Lowe's or Menards. Thank you!!!

Ronald Thiessen

2019-05

They had what I wanted, but when something rings up as a nut and bolt, its unnecessary to do a full return for an exchange for a bolt of a different size that is the same price.