Casey's General Store

3.2 (29)

100 Main St, Maxwell, IA 50161

Claimed
General store
Convenience-store chain offering fuel, drinks & food, including pizza, sandwiches & baked goods.

Service options

  • Curbside pickup

Reviews

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Tyler DuBay

2022-05

I never leave reviews on places but I really have to say that I am disappointed with the Casey’s here in Maxwell. The pizza’s have been extremely below standards from not putting any materials on the pizza to my family tonight receiving a pizza with the cheese not even cooked on it. When I asked for a refund, nobody knew how to do it.Training and leadership is severely needed at this place. I have been going to Casey’s my whole life and I have never thought this would be an issue.

Andrew Grapp

2022-05

If I could give zero stars I would, or negative even better.This is the 3rd time I have complained formally about this Casey’s and no one at corporate cares to respond. I order from Casey’s often, and go out of my way in all of my travel to find a Casey’s out of (apparently) some misplaced sense of loyalty. EVERY TIME that I order here, I show up and they have not even started my pizza, frustrating but understandable if they were slammed, not the case at all… to make it worse, the teenage dropout kids that can’t be bothered to wear gloves, take a comb to there hair or care about customers never apologize, never offer any reprieve, I just have to sit in my truck and wait, they say.. “give us 10 min” I go in, still haven’t started my pizza… I am done ordering from here until I see new staff and management. Clearly Casey’s doesn’t care enough to attract quality employees or invest in them enough to teach them how to be their best. Just “clock in and check your phone at the register, don’t talk to the customers but talk about your high school friends to the other employees”.

Reannah

2022-05

New guy by the name of Shawn started working there. Store was clean. The girl Marisa was very kind, sweet, caring. Everyone was very nice, friendly. He makes amazing pizzas, he's very fast pace person. He always has a smile on his face, he greats everyone as coming in the store. Marisa was amazing to my son and I. I had forgotten my card at home which isn't far from the store. I came back to pay for the items. I will definitely be coming back.

Brandi Snyder

2022-05

I used to love caseys pizza but here lately my pizza is doughy. Tonight I got 2 pizzas and they weren't busy but when I got home both my pizzas were so doughy that the dough melted to the box. I had to scrap it off and put it in my oven. Also was supposed to get a free pizza from box tops but didn't and it went back to me having to buy 9 more. I'm just done getting food from there.

Jessica McDaniel

2022-05

Clearly the person who makes the food wasn't having it tonight. My wrap and my mother's sub were so disappointing. Soggy,wilted lettuce, missing condiments and my wrap was missing the main feature the grilled chicken...this is a very bad image for Casey's. I've ate at other Casey's and never had food this horrible. 😐 and to top it off the employee was very rude to me on the phone about my order.Edit: also the cookies currently on the shelf by registers aren't fully baked either and it is the cookies they make there.

molly snyder

2022-05

Coolers not stocked the young man making the pizza was so rude. I simply asked if they would be makeing more pizza beings it was only 630 . and their was only 4 slices of beef and or sausage he didn't know what it was. I was told probably not because he had to do everything effing else. I get being busy and what not. But that does not give you the right to curse at me even if it wasn't directed towards me. Where is the customer service.

Gene B

2019-05

Used to drive past 2 other caseys to get pizza here, that isnt goin to happen anymore. Im sure the kitchen is doin finacialy great at this caseys, cause they sure dont spend any by putting toppings on pizza. When a you pick it up, an actually have to ask this is a supreme there is a problem

Max Hoy

2022-05

Provided an official photo id (not my drivers license but my official work ID with my DOB and photograph) and was told I could not buy tobacco products. To be fair the clerk was a teenager who must not know anything about how customer service works. Hopefully they will be reprimanded and either provided with additional training or let go and someone with some common sense will be allowed to work here.

Justin Garrison

2019-05

It's no wonder there is an obesity epidemic in America when what Casey's passes off as pizza is guzzled down in the mass quantities it is here in Maxwell. Just a solid block of grease and cheese.

Jeff Funk

2021-05

Website says it opens at 5 am but employees say they don't open until 530am. Maybe change the opening time on website. Plus considering every other Casey's opens at 5am, not sure who is wrong.

Indy Fox

2017-05

They have amazing and fair prices. Their pizza and subs are also delicious!

InLoveNDeath

2022-05

Good pizza, reoccurring shopper. Friendly service

Lori Kahler

2018-05

It a good places only come here when I go to my daughter house

Car Geek

2021-05

The toilets are comfortable

lorcene swalwell

2021-05

Use to live there

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