Humane Society of North Iowa

Crystal Gateley

2023-10

I Recently adopted two beautiful kittens. My application for adoption was reviewed and approved within a week. The Humane society staff was extremely helpful in working with me on a time to come and visit the kittens in the shelter as well as coordinate a date to pick both up at the same time since they needed to be fixed. Would highly recommend this shelter.

A Goodman

2024-01

They worked with us to make sure that our new family member was a perfect fit for our family. She is now my daughter constant companion and it is great to see that they have been matched so well.

Becky Haxton

2023-09

We took Rip & Callie to find a new home. Allergies made it too hard to keep them. Please check Humane Society if you can offer a pet a home!

Lezlie (Peanut)

2023-07

Someone decided to steal my service dog. They must have got some morels and decided to turn him in to the humane society. The girls at the humane society stayed open after hours so I could pick my dog up. 5 stars goes put to them.

J C

2022-05

We adopted two black cats from here 4 years ago without meeting them first. They are now brothers and love each other. This Humane Society cares and treats the animals very well. The facilities were clean and staff was helpful and caring. If we adopt another pet in the future we will go here. (Burrito on the left, Chimichanga on the right)

Deidre Beavers

2021-05

About a month ago I went into HSNI with my dad to help him pick out a dog. The staff were great about working with his schedule to come in and meet some dogs amongst COVID, and they were so attentive about his needs and capabilities with a dog. We ended up meeting and adopting Peaches who is such a wonderful match and sweet girl. When I brought her back in to have some stitches removed she was so excited to see every single staff member. I know they must have taken really good care of her!

Charmin Leegaard

2020-05

Words cannot define the amazing gifts of love the staff has for all the fur babies being rescued, cared for, and preparing them for their forever home❣💙💜🧡💛💚 I recently adopted two kittens that were siblings and to know what great health they are in, i am wowed by them, all vaccinations, spay/neuter, and well fed❣ I adopted Twix and Kitkat, my life is filled with joy💜 And my most favorite part of my day is having them both snuggling next to me and they're purring so loudly, this is my waking moment and going to sleep moment💜💙 Climatizing them from kennel life to my home was a breeze! They knew exactly what and where the litter box was and my goodness, all i can say is, WHAT A BLESSING they are to me, and me to them! Thank you Humane Society, with all my heart💝

Peggy Wright

2022-05

The employee's were great. Answered our questions and explained things to us. So know we are the proud owners of Biscuit. Thank you very much.

Teresa Penning

2024-04

Completely positive experience!! 5 stars not enuf to give them!!!

Bryan Whitney

2024-02

The staff inquired my wants and let me visit the unfortunate residents looking for a new family and home.The clean facility allows they stay healthy. I'm still looking for the certain one. They have many to choose from.

Ashley Christopherson

2020-05

An absolutely wonderful place with great staff! They do an excellent job there, and we love our new family member!

Julie Olson

2023-06

Highly recommend Humane Society of North Iowa if you are looking for a pet. All staff were professional and nice. We adopted the sweetest little dog that has only brought joy and happiness to our home.

Mj Harris

2024-02

The staff are very nice and put the welfare of the animals first.

Aeriel Miller

2023-05

I only had the pleasure of looking inside from the window due to Covid and I totally understood that. The young lady that approached me was pleasant and welcoming. She reassured me of the days and time when visiting hours were appropriate. Thank you sweet princess. I haven't been back YET, and thank to her I will return.

Jewel Christensen

2023-05

People working at this shelter are heartless and only care about the money. My dog got picked up and brought here because she ran out of the yard. Instead of the employees being open about information and working with my husband and I to get my baby home they went behind my back and sold my dog to someone else. I was told I needed to file for adoption for her again and when I did I was emailed later that day saying my dog had found a new home. I am extremely lost and heart broken because I lost a family member and no one here cares about it. Lack of compassion from everyone that played a part in selling my dog to someone else.

Alyssa Waage

2019-05

I love this place, I adopted a cat from here going on 3 1/2 years ago and the process was so easy. I adopted another cat at one time also but he unfortunately has passed on a little over a year ago. I remember when I adopted him Sybil was excited because she called him her cats twin! I visit this shelter almost every Wednesday to walk the dogs and play with the kitties and it's become something I look forward to doing every week! Love the staff and love the fur babies! Keep it up, all!

Michael Nordstrom

2023-05

This humane society, knowingly adopted out a dog by the name of Prim to a family, while the actual owner was fighting to get Prim back. They lied to the owner and blocker her on the social media platform on Facebook. Prim was stolen from this woman and given to another family, breaking up a family. I can only imagine what could be going threw Prims head, why wasn't I good enough, why did my owner abandon me? When in reality she was stolen. Please if your the family that adopted Prim bring her back to her real family. What this humane society did is sickening and sad.

Wendy Vogel

2021-05

We recently found our new adoption via Petfinder and he was at the Humane Society of North Iowa. The facility is beautiful. We had a great experience with all of the workers that we dealt with. Very knowledgeable and everything they shared with us was true about the dog we adopted.

Pat Bayer

2020-05

Read other comments...you will see that my experience is not uncommon. Staff treats the humans inhumanely - super rude.We wanted to adopt a dog there, so we called ahead and asked what the process was for this specific dog we were interested in. We were told to bring our dog so we could see how they get along. It is a rescue dog that we were looking to adopt so that made complete sense to us. We asked them if we could come today to do the visit with our dog and that we were coming from Minneapolis. In response, we were told "yes absolutely" and their operating hours for that day, so we packed our entire family into the car to go meet the dog. When we arrived, we were stared at and immediately greeted with what seemed like disdain. We didn't understand what the problem was. I stayed outside with our dog while my wife and kids went inside to meet the dog first. After additional awkwardness, they were finally shown back to the kennel to see the dog. They were not allowed to actually be with the dog...simply look at the dog through the fence. The explanation offered was that the manager needed to be there to facilitate the visit with the rescue Samoyed and they weren't there today. That's completely understandable; however, it would have been good information to know before we jumped in the car and drove 2 hours with the entire family! After that explanation, my wife and kids came outside to get me so I could see the dog. I handed over our dog to my wife and went inside with my kids. After being shown back to the kennel, the dog made it's way outside so all I could see was her nose as she poked through the gate twice. We waited patiently for her to come back inside so I could at least see her, but she never did. Disappointed, I was about ready to leave but my wife convinced me to go give it another try so my wife asked the staff if we could be escorted outside like she was earlier where she at least saw the dog for some length of time. The response of one of the staff members was to simply brush off the request and say that the dog would probably just go inside, implying we should simply give up and go home. I got completely ticked off at that and we had words with the staff. We were called liars, telling us that we were not told that we could visit with the dog today, and that we were not told that we should bring our dog. Not that we needed any more reasons, but that was the absolute last straw for me and we immediately left.Again, read the other reviews and you will see that this is a common pattern of human abuse at this shelter. I highly recommend that you go elsewhere. Sad to say that when there are innocent animals that suffer as a result of the staff's behavior, but there really needs to be some big changes at this shelter.

Sherri Parker

2020-05

Such a beautiful-well ran facility.Plenty of space on the grounds to walk the dogs. I really enjoyed the off-leash areas.The staff is helpful without hovering over you, making getting to know the animals feel more natural.

Katherine Grace

2020-05

I love this place so much!! The workers are so kind to both the animals and the people, they give great detail on the animals, they’re very clean and very professional! I love visiting and playing with the cats and walking the dogs! I love that they give the animals opportunities to live in the perfect home! Definitely recommend going here!

Ron Muhlenbruck

2019-05

I was impressed with the cleanliness of this shelter. It's off the main roads, but has a very nice setting. Lots of area to walk a dog and get acquainted. Cats and dogs are easy to see through their gates or window plexiglass. Employees will help you get a closer look by just asking for assistance.

Sheila Morgan

2020-05

I was looking all over for a young grey cat and found a few kittens at the Mason City humane society.. I am so happy with my choice, the staff was very friendly and helpful and the kitten named Pecan is such a joy, she is very playful and loving and loves to sleep on my lap, she has adjusted well to her new home.Thankyou to everyone at the shelter for all your help and for this wonderful loving kitty, i would recommend the Mason City humane society to anyone looking for a new family member.

Scott Davis

2019-05

Don't like veterans bossy think theyAre better than the adoptors. Took a Marines dog and would not give it back until he paid them 450 dollars if the place Was on fire I'd save he animals first. Did everything they asked us to do then they still weren't satisfied. Go to a different shelter to adopt. This is probably why so many animals are euthanized!!!

Darron Pearson

2023-05

I wasn't able to get a dog because they told me they didn't have proof of my dog getting his shot when my storage got broken into they took everything my dog lived 16 and a half years they would rather put a dog down then let him live where he'd be loved very dissatisfied oh I almost forgot my dog lived a year and a half longer he had a life spans 10 to 15 years

Sadie Busiahn

2021-05

We drove here from Minneapolis, MN, and it was so worth it. We adopted a cat named Pongo, and the staff there were very honest and open about all of the other cats that we peaked interest in. Pongo has been an amazing addition to our family, and we look to adopt here again in the future for new furry friends!

Trevor Ferguson

2019-05

Made a call about adopting a Samoyed, they said the application would take a week to process. so i submitted one. Not only has it take over a week. (7days) the lady on the phone i talked to said it would be another week wait and that my chances of getting him were low.A note to the review team for this Business,Advise your "customer service" team to actually tell people the truth and not lie to them and waste peoples time.To all the people looking to adopt dogs or cats from these people,it may take months to get the animal you are wanting to adopt and bring home. So plan ahead.

Julienne Shaffer

2019-05

They told us to fix our dog at home before considering us for adoption, so we did. We ended up didn’t even get to adopt the dog we wanted because someone from Des Moines also wanted the same dog and they gave it to them. This humane society is not first come first serve. They don’t even do lottery if more people are wanting the same pet under equal opportunity. We ended up adopting our other dog from Minnesota. Will never step back to this shelter again if need to adopt another pet.

Karen Tank

2019-05

I was looking for a kitten or a young one. They had a lot of them so I picked one out did they paper work and was going to pay $150.00 for this cat. They were not very polite and said that I had to have my husband come over to see the cat. WHAT HE IS THE ONE THAT SAID I COULD GET ONE. With all those cats when you have someone to give a loving home what's with the 5th degree. I got one from my local Vet.and it was free.

Ashley Ann

2020-05

They refused to release an animal that had gotten loose for the first time to a legal registered owner that had met all their criteria. They also refused to release a puppy that had not yet been registered to someone that had proof they purchased the animal then adopted it out while the owner was going through the process to get approved to adopt it. Animals belonging to good people get loose accidentally everyday. Better hope they don't end up here.