Walgreens

Ryan Levis

2024-03

Your automated system is a total JOKE! Called in a prescription for my dad 5 minutes ago and it screwed everything up!

Joshua Dank

2023-07

The pharmacy leaves a lot to be desired. It is chronically understaffed leading to insufferable wait times and short open hours. I previously used Walgreens exclusively for prescription medications, and due to the poor service and hours availability we’ve transferred most prescriptions elsewhere. That will shortly change from most to ALL. Two stars given only because photo printing (even when it’s not perfect) is convenient.

Tayler

2022-05

I ordered some 4 by 6 photos and a few wallet size photos from the Walgreen's print shop. The photos I submitted to be printed are medium to high quality.I was excited to pick up the photos. However, when I picked them up today and went through them every photo was printed low quality/resolution. The coloring is off and they are blurred and pixelated. Plus there are weird random lines in some photos. I'm super disappointed.

Doug and Kim

2023-05

The pharmacy is VERY poorly managed. Always under staffed and the hours are ridiculous...no nights or weekends?! They have repeatedly failed to renew one of my injectable medications even though I sent in a renewal request online a week in advance and then called them to remind them several days before it was due. Every call is an ordeal; it takes 10 minutes just to get a live person on the line.It's very important that I stay on a schedule with this injection, so I have at times had to drive to Ames or Des Moines to pick it up because they didn't have it ready. Other Walgreens have it, just not the one in MT. And I've been overcharged more than once for it and it took several phone calls to get a refund.I have been a loyal Walgreens customer for decades, but enough is enough. I'm moving on to a different pharmacy.

Alex

2023-05

Absolutely the worst Walgreens I’ve ever been to. Avoid this place at all cost, the pharmacy is a absolute joke. No one ever has any idea what is going on, they will close right at 6 doesn’t matter if you’ve been waiting for a hour. They do not care, they have zero respect for your time. And they are not open on the weekends? They just don’t want to be open when people can actually make it because that means they might have to do some actual work, which they avoid at all cost. Place is absolutely pathetic.

Bobbi jo

2022-05

Im only doing 1 star because 0 is not an option. I showed up 10 min. Early like I was told for my covid test at the drive thru, the lady with short red hair at the window was super rude to me after she found out what I was there for. I waited 15 minutes just gor them to tell me they were still searching for my paperwork? Super unsettling. I left after the way I was treated and having to wait that long just to even find my paperwork. I called there after leaving and spoke to a woman manager and she didnt seem to see an issue with the situation, she told me they finally found my paperwork and that was it. I told her I would be calling corporate and she then told me oh okay thats fine. Id be embarrassed if I were this location.

Robert Arthur

2022-05

Pharmacy issues belong on the manager for not doing the job! This service is what built Walgreens in the first place. This store needs a good shaking up and quit the excuses by providing the service the other pharmacy's in town are doing.

Kelli Newton

2022-05

The busiest pharmacy in town! The staff will take time to answer questions about your prescription, and most OTC products and vitamins.The store has a great variety of products, like a small grocery store, and carries items that other stores don't have. Plus the BOGO free or half price sales on vitamins and supplements are a good deal!

Malisa Seidl Taylor

2023-05

I like walgreens as is very handy and easy to pull in an park.I stopped as i needed a copy of a 5x7 picture i was able to do quickly and pay and go within a short time.The only Issue I have with this store are their prices are very high on everything and some are so expensive I honestly go there when im unable to get something somewhere else I will stop there.They do have large selections of health and beauty needs and much more.Also is a pharmacy if need perscription filled...

Tammy Hustedt

2019-05

Worst pharmacy I have ever been to. I have been to lots of Walgreens everywhere I move to but will not be using this one here in Marshalltown. Believe the poor ratings. My new ins was no longer going to cover my hormone med in full and when I went in to this walgreens for the first time to pick up my old prescription she said it was going to be 479. I said there is no way I can afford that. Let me call my insurance company. I called as she waited infront of me with the prescription. I got off the phone with a name for a generic that yhey would cover and said I would have my doctor call over a prescription. She never cancelled the one she had in her hand and must of put it back on the shelf under my name so she didnt have to deal with it pr something. Anyways...had someone pick up my prescription for my new 9 dollar prescription hormone and they gave the person both! The person paid over 500 dollars and they rudely said to me that I need to communicate and they will refund this time but basically its my fault. Just go in and meet these people you will see right away how rude, disrespectful, and how much they really dont care. Constant scowls and rude behavior. I will never go back here.

Christy H.

2021-05

Thank you for fixing the situation! I have recently been going back more frequently, the staff members that made Walgreens the place I love is being seen by me personally which leaves me appreciate your store once again, thank you!

Pete B

2019-05

Great pharmacy tech help, very friendly/personable! Must have changed employees. Found out about a substantial discount I could have been getting over six months ago.

M C

2021-05

They play games with their pricing.You stand looking at the prices and if you don't have a "card", they make the price hard to see.I don't play games and refuse to shop there until they stop playing games with their pricing.

Travis Amy

2018-05

Why isn't there a zero star option for places that are especially awful? I don't have the time, space, or energy to relay the many issues we've had at this place over the years. Just know they're awful.

Kenny Johnson

2021-05

Stuck in drive thru for over 30 minutes and still waiting and can not leave until they get the person in front of me done. Tried to call and they do not answer.

Tracy Hatcher

2022-05

Thursday August 12. Pharmacy is open from 12:15 until 2:00 ....just saying

Shelbz

2018-05

Expensive in store products. Pharmacy is always busy, but has very nice staff.

April Cooper

2017-05

Well people in the pharmacy are slow and don't listen to what u are saying to them.

Christina Sharpe

2018-05

If I could give NO stars I would I hate shopping here they are RUDE and Don't seem to care about the customers

Carol Smolik

2020-05

Very rude blonde lady. Acts like she hates her job

Scott Blair

2020-05

Pharmacy is prompt and personable! Great energy!

Stan Hayes

2023-05

Nice and clean store!

John Hafner

2018-05

Great staff they are so helpful.

Yvondra Buffalo

2021-05

Very friendly and helpful..

Erika Ortiz

2022-05

Great place