4.6 (45)
616 Main St, Lowden, IA 52255
(563) 941-7701
lowdenph.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Beth Anderson
2024-04
We have been with lowden plumbing for years and years. Always fast, friendly service. Their servicemen are highly skilled and knowledgeable. We had Ryan today, he is just the nicest guy, and got us all fixed up. Highly recommend.
Ben Terry
2024-02
BIG thanks to Lowden for coming in clutch on one of the coldest days in recent memory. My furnace had a no heat condition and temps in the home dropped to 51 degrees overnight. Their tech, Austin came out within a half hour of calling and had the issue diagnosed with in minutes! After a control board replacement we have heat and the indoor temps are starting to return to a comfortable (and safe) level. Austin was very professional, knowledgeable and thorough while servicing our system. Thanks again!!!
Gregory Bertrand
2024-04
The plumber did an excellent job installing our sump pump!Works better than the old one did.Thank You Very Much!
Tyler Hill
2023-11
I had them come look at my boiler and the technician was honest. Told me I would need a new boiler. He put a quote together in a day and the financing process is super simple and easy. Will definitely be suing them again and recommending them to other people. 5 stars for sure.
TheMokey15
2023-09
We were very pleased with installation of our new tub and surround. It happened that a blemish was noticed in a side panel after opening it and they quickly acted to get a different panel. Then, after the installation was complete another blemish was noticed in the tub. The installer told the office of the situation and they made the decision to replace the entire tub and surround the very next day. That morning the owner of the company came to our house to tell us they wanted to make it right. I was very impressed that he took the time to do that. I would highly recommend this company.
Tommy Dearth
2024-04
Very professional and the estimate and final job price was fair and accurate. Would recommend for future services.
Jonnie Five
2023-06
We had Lowden install a 4 ton AC unit in our 1,800 SQ FT bay and I couldn't be happier. After 10 years of owning a screen printing business without AC it was finally time and I was fortunate enough to give them a call first. The customer service was excellent - Lowden was able to explain the difference between a 3 ton, 4 ton, and 5 ton unit without any confusion. I can't emphasize that enough - there were zero issues explaining the price, the unit size, and recalling every detail we had talked about initially and throughout the process. The owner even took notes. When it was time to schedule - also - zero issues. The day they planned on installing the AC was the day the installed the AC. Todd is a rockstar. I walked into our bay the morning after and could've cried happy tears. 10/10 recommend.Service: Install AC
Chris Bass
2023-05
We were in need of someone to look at our AC unit right away. Josh was able to send a technician out within a few hours of contacting them. All of our contacts with the company were professional. They were able to find the issue and fix it, and we were back up and running with AC during a hot week in April! Would recommend. We will be contacting them for any future needs.Services: Thermostat repair, Ductless heating & A/C services
Joan Leonard
2023-10
I highly recommend Lowden Plumbing. They have always done a great job for me and I don't hesitate to call them when the need arises for any major project or small repair.
Brown's School of Martial Arts
2023-06
I recently had a water heater fail and called Lowden Plumbing & Heating. Everyone that I spoke to was extremely kind and courteous. The technician that came out was very professional and answered all of my questions. They were a HUGE help!! Absolutely outstanding service and I would highly recommend them to anyone!
cody johnson
2023-05
Lowden Plumbing was at my house to replace and remove my old water heater. Service was prompt and professional. They also answered questions I had on other existing appliances. I called and 24 hours later I had a brand new hot water heater with flowing hot water. The two gentleman were clean and needed no supervision. I will use them for all my future Hvac and Plumbing needs. Small business is where it's at!
Emilee Gevock
2023-09
Responded quickly to request for service call. was able to re-route plumbing for new sink in bathroom in 100 year old house. Great price and was able to save on materials.
Kurt Bauer
2023-05
Originally was going to leave a 2 star review because they charged me almost $500 dollars to simply install a shower valve that I purchased. The plumbers who came were VERY nice to my family and made them feel comfortable, so that was a huge plus. The owners worked with me on a price (due to ignorance on my side - I didn't realized they charge for service right when then leave THEIR office) and after a conversation I left very much appreciated and felt valued as a customer so I felt like I should leave a positive review.Usually situations like this would leave me to never work with a company again, but I think when you talk through things and can be professional and reasonable, it goes a long way.
Gary Neil Holmquist
2023-10
Wonderful guys! Such a help & positive experience. After two weeks w/out water they got my water supply working efficiently again
Matt
2024-02
I recommend them anytime I can because they have always done a great job.
Ryan Taylor
2023-08
Lowden Plumbing and Heating has always been available to provide quick, friendly and professional, on time and on budget scheduled maintenance. Lowden Plumbing and Heating has provided immediate service and support in emergency situations when other would not! Lowden Plumbing and Heating Has become my first and only call when it comes to maintaining my HVAC system at optimal performance levels.
Brad Chapman
2024-04
Timely and helpful. Great job explaining the service.
Adolfo Murillo
2023-05
I was very pleased and surprised with the professionalism and enthusiasm my technician had in the work he performed on my property. Left the property after pointing to what I needed done and he went beyond my expectations, and I felt very confident leaving the technician while i ran my errands ! Their prices were very reasonable with no surprises! Will recommend theirs services to anyone in need.
Heidi Krohn
2023-05
We used Lowden for plumbing services in Cedar Rapids, and would highly recommend them! They were responsive, prompt and had competitive pricing to complete our home renovation.
Jessica Bass
2023-07
We had a leak with our A/C and Lowden came out and promptly fixed it. I was very happy with their timeliness and ability to fix the problem. I’ll be calling again with any issues!Services: A/C system maintenance, A/C system repair
Jacob Callender
2022-05
Had them check an old well for a windmill. They said it was good. Had them pull it and replace all the pipe and pump rod along with leathers on the pump. Once I had the windmill up it wouldn't pump. Ended up pulling it again on my own. The pump they put leathers in was worn out, they didn't even check to make sure everything was still good before replacing leathers and putting the pipe back in. I replaced the pump and then the well runs dry. The well wasn't still good. Another bad experience we had.. I had bought steel pipe from them, they ended up charging us for more length than what we bought. So we sent a correction and a check for the correct amount. They wouldn't own up to the mistake and said we still owed them money and to never do business with them again. Even though we could prove to them the length of pipes we had. Would give zero stars if given the chance.
Michelle McCall
2024-03
Very professional. The tech answered all my questions. So did the office staff.
Abby Hansen
2018-05
This company is beyond disappointing. Our sewer was backing up and flooding our basement enough to be an issue. It was late in the afternoon and we didn’t have many options at all. We called around trying to get someone out as soon as possible. We found lowden plumbing and heating on google, they were 15 mins away from our house which was great! I called and spoke to someone asking for a quote to come out. I told him we needed someone to come snake our sewer drain because it was backing up. He said they charge $60 an hour and that is from when they leave their shop to when they return. That sounded fair so we asked them to come. I timed from when they first pulled up to our house to when they left. They were at our house 45 mins, so that plus driving time we were expecting a bill for around $120. They were nice, fixed our problem we thought it’d be great! A couple weeks later we get the bill. $278.20. We were charged for three hours of labor, plus an $80 rental fee for the sewer eel. We were floored and so upset when we saw that. When my husband went to the lowden store the man refused to help, and didn’t believe the quotes we’d received for the same job from surrounding businesses. Which were around the range we initially thought we’d be paying. He informed my husband that the invoice had already been issued so there was nothing he could do, and to go to a different office in lost nation. My husband went and spoke with Jody, a registered owner, and she would only remove the rental fee. We later found out they own their sewer eel. We were charged an $80 rental fee for equipment they own, and never told about it. The labor we were charged was because they sent two men out. An hour and half per person. The best take away we have from this is our sewer is working and we know to never go through lowden plumbing and heating for anything. I highly recommend you use another company. We wanted to use someone local, get it done faster, and that ended up not working to our advantage.
Maria Olsen
2020-05
This was our first time working with Lowden Plumbing and it will be the last time. Highly recommend if you choose to work with them, sign a contract or sign to approve the quote to protect yourself from paying extras that you hadn't planned for. We were charged extra for labor they didn't quote or discuss the potenital for additonal labor charges and tacked onto the final invoice, $4,000+ more than quote. Communicating was always a challenge with this company. Even when we addressed in a letter and in person that the were overcharging they didn't feel they did anything wrong and didn't absorb charges that they should have.
T
2023-08
Good communication. Ryan was great and explained all that he was doing. Would use again easily.
Pat Gade
2023-11
Mitch was very professional… answering my questions and explaining things!
Tyler Kleffman
2023-08
I would trust this company to work on anything commercial or residential. Reasonable pricing and fast work. 2 thumbs upServices: HVAC system repair, HVAC system maintenance
Andrea Horsey
2023-06
Thank you, Josh & Ryan, for your quick response to replace our water heater (on a Sunday). Much appreciated!!
callie tjaden
2023-08
Thank you Todd @LPH for always doing an awesome job and getting here so quick when needed. Best perk of small town lowden.Service: HVAC system maintenance
Wendie Leeper
2023-10
Very nice guys. Did a great job. And we're very helpful.
Monday | 8 AM-4 PM |
---|---|
Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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