4.4 (247)
2122 Main St, Keokuk, IA 52632
(319) 524-1398
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Morgan Squire
2024-02
Great environment. We needed a Key copied. They ordered it and scheduled a rubber for us to come get it made. The staff was helpful and so friendly.
Luke Lambert
2023-12
Typically have what I need other than the fact that the lumber/building materials department has absolutely terrible service. If you need anything on the spot that Typically happens to be the day they cut out early. And for some reason the cashiers can't ring up the material despite the fact that it's in the store that they supposedly work at
Ryan Kite
2023-12
Got a spare or copy key made and it works great! Also the employees were fantastic!
Thom Jenkins
2023-12
They where amazing when I needed a item in a hurry. Thank you.
Jessica Paul
2023-05
Had bought something that was priced at 12 and charged 15 at the register. I had to take the price tag off the shelf to prove it said that price. They fixed it and I wouldnt say 5 stars are given. Customer service isnt the best for the people buying a few items.
spencer bryan
2024-04
Kind off pricey.. plenty of parking
Sylvia Blimes
2020-05
This store is one of my favorite places to shop in Keokuk. The woman at the front was helpful and found her husband to assist me with buying a paint sample. She used her interior design experience to coordinate my small project with the perfect color of paint. I love this store because everyone is friendly and helpful.
Paul Dunlap
2023-05
Order online, free curbside pick up. My item was out of stock, they had to order it, took a couple extra days, but I still got it in a timely manner.
Maria Reeves-Wessel
2023-05
Great store, always there to Help with Anything you need..we will Continue to take our Business there💯❤
John Brown
2019-05
The service really wasn't worth a dam. the gentleman that came up to help us knew nothing about what he was doing had no clue what we were wanting or looking for which was really quite simple and so he just flat out told us I don't know what you want sorry and walked away then after we found what we were looking for and started to another part of the store he screamed at a customer leave me alone lady I just about class can't you see that now that's not customer service and the gentleman shouldn't even have a job there so good luck Neiman's
Rodney Walton
2023-05
Great service. Employees engaged me very well and they were very helpful.
Donnie Davis
2023-11
Always love getting something new.
Dustin Savage
2019-05
The service was very rude to me. I went for a 5gal bucket of drywall mud and the date on the buckets were 7 to 8 months old. I have had a problem with old dated stuff there before. So i asked a guy if they had any other that migh be never. He made a bug deal out of it but showed me the pallet of drywall mud. They were less than a month old. They were trying to push old stuff off on customers...... Like it was costing them. Customer service it #1 in sales....
Iowa Prepper
2021-05
They have really nice lumber products, but they're not very good at ringing things up. Some guy called and ordered three pieces of pine 1 by 6 by 8 foot for his client. She ended up getting one by 8 by 8 foot, which was way too big for the job. So the guy return the one by eight and got a refund and bought one by sixes. But they charged in the same price as the one by Eights. After realizing the error he went back in to get a second refund and get charged the proper price for the one by sixes. He was flummoxed and exasperated, in Keokuk Iowa.
Zack Campbell
2021-05
They always have everything I need, unless it is something pretty unusual. Employees are helpful, polite, and have good attitudes. Good place to shop.
Nicole St.Clair
2018-05
I went to Quincy ace and was not impressed with their customer service, so decided to go to keokuks beings I was in town, I will continue to go to this Ace over Quincy! I had a HUGE paint order and Nina was amazing with helpin me pick out great colors, and very patient......also helped me load them in the rain!! Thank you Nina at Keokuk Ace! Because of your great customer service I will be back!!
Bucks N Points
2017-05
Ace in Keokuk will not accept an unopened return without a receipt unless you have a rewards card.So if you get a gift from someone and it's wrong or whatever the case may be you better ask them if you can get their receipt or you will have a gift you can't use.Needless to say I won't be spending my money there anymore because if it's the wrong thing and I lose my reciept,I'm out the money.Like I am right now.
Richard Schipper
2022-05
The staff was semi knowledgeable about the products they sell. They were very friendly, the price was fair, and the hours are decent.
Lexy JJ
2021-05
If never really been there . Yesterday was my first time in there in a long time and it was honestly great and being so that I have the app and a rewards card I got 20 bucks off and it 3judt overall fantastic
Dan Mulch
2023-06
Very helpful made my quick trip even easier.
vb A
2019-05
Do not go in on a Sunday for lumber! Keokuk Iowa store, no help in morning or afternoon, so eone was in there but offered 0 help, ask for price said he thinks it's 12.99 and went off to do something else! Thought it would be nice to have lumber store on Sunday, but for as long as it took, Might as well went to Lowes
Shane Happs
2020-05
Great spot. Very polite staff, that was quickly able to point me in the right direction of a very odd part to have in the first place. Very pleased with having gone here.
Terrence Mertens
2018-05
Every time I stop at this store everyone is super friendly and helpful! They never point or tell you where to find an item they show you where the item is located. Highly recommended!
David Helenthal
2018-05
Reasonable pricing. very nice staff good selection given the size. Will be back probably more often than I want to. lol
Rebecca Batchelor
2020-05
Ace is usually the place... I was very disappointed this visit to find there was absolutely nobody who was able to help me with a DIY plumbing project. I got ample appologies but i will still have to travel a hours drive time and leave the project for later. Which isnt handy at all.
Tom Bent
2021-05
Had just what we needed. And with the 20% off card saved '$6.50. Friendly knowledgeable help, so if near or in Keokuk, Ace is da' place!
Gail Tadlock
2019-05
Great place to shop. Save me from going out of town, to get what I needed. Employee went above and beyond, to help me get what I needed to fix my front door latch/ lock.
Chris Mills
2020-05
Its good, has a lot of items you may need. I dock it a couple of stars because they don't have everything and prices are sort of high sometimes.
Marilyn Littlepage
2023-11
Great store knowledgeable staff. Everything you could want.
B Cooper
2023-05
Seems overpriced, but it's on Keokuk, you're driving to Quincy or Burlington, or ordering online if you don't go there
Monday | 7 AM-7 PM |
---|---|
Tuesday | 7 AM-7 PM |
Wednesday | 7 AM-7 PM |
Thursday | 7 AM-7 PM |
Friday | 7 AM-7 PM |
Saturday | 7 AM-7 PM |
Sunday | 9 AM-5 PM |
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