3.5 (29)
6200 Merle Hay Rd, Johnston, IA 50131
(515) 331-0497
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Roy Salcedo
2023-11
Head pharmacists was standing not far away and did not even acknowledge me when I was standing at the counter. About 4 minutes later she finally acknowledged me, and said she would be right with me then proceeded to fill 3 other prescriptions. The pharmacy technician was busy with the customer at the drive-up window. He was super sweet to the customer, and shared several words of endearment to the customer. When he attended me, he had an attitude which was a complete 180 from how he treated the previous customer. I do not plan to return to this Walgreen's pharmacy.
corey ramsey
2023-05
Tired to get the head pharmacist advice on medicine for immediate relief for my child’s ear pain before we could get to a doctor and she had absolutely no idea about ear drops for kids or the products on her shelves. She acted way to busy to help a child In pain and literally walked away like she was too busy to help and had a normal employee help. I found what he needed on my own thankfully as she was clueless and super disrespectful. I’ve never had such a poor experience at any store. This was truly sad. Luckily the ear drops I got helped immediately and he is doing much better. I will never return to this Walgreens and I hope the company addresses it with her as it was truly a rude interaction and very very unprofessional!
Shiloh Matousek
2023-05
Walgreens is my pharmacy of choice and has been for nearly 20 years. I started visiting this location a year ago and continue to be thrilled with the service. Techs remember me by name, but still remember to verify information. They have also worked hard to help me get prescriptions transferred to this new location.
Linda Hepworth
2023-05
Problem with pictures. Not sure what the problem was between my laptop, website or machine at the location but it was a problem. The person helping me was awful and argumentative over the situation. Trying to shop and support local I really don't enjoy being talked over, talked down too and pretty much ignored over a situation that could have been handled in a much more professional manner. I've learned my lesson to not go to this location again.
Tabatha Burns
2018-05
I frequently visit this Walgreens as it is right across the street from where I live. Today, I come in and try to purchase beer with my boyfriend. (We purchase here often) the lady refused service as my boyfriend did not have his ID. I, who was purchasing did. Not to mention we was here 4 hours prior to purchase and the MOD only asked to see his ID when I offered to show mine as well. Casier was I friendly and sitting on her butt scrolling through her phone. We understand.. Do for one, do for all is all we ask.
Keisha Holm
2022-05
I love this Walgreens. Everyone here is so nice, and I particularly really enjoy all of my interactions with Mike in the photo department. He always goes above and beyond to help myself and others and he is always in a good mood. I am so glad I live so close to this Walgreens!
Jim M
2021-05
I usually have decent luck with the pharmacy drive up window. Not today, there was a van getting helped, or not helped? When you have a customer that you can't help within a reasonable time, have them pull off and talk to them on the phone, come inside, or come back in a few minutes when their order is ready. I waited ten minutes and then went inside to find about eight people working in the pharmacy. When I asked about the hold up and if it would be possible to get a vehicle that is not going to be immediately helped to move on, the pharmacist that is normally nice wanted to get an attitude. I will be checking into doing business elsewhere, after a phone call to finish my complaint.Don't waste your time with calling to complain. The pharmacy manager is the pharmacist and even though she's cordial on the phone, she really could care less and has a very poor attitude towards any issues that you have there.
Cris Christenson
2019-05
I laugh at the reviews I read with 1 star. Can’t by beer, can’t by cigarettes, they are meanies. Sounds like children not getting there way.The staff at Walgreens has been great to me I look forward to going in there as they are always helpful.As for the 1 star reviewers stay in school and get of drugs.
John
2022-05
Made online appointment for covid testing September 14th arrived at the drive-thru as instructed to find a sign saying closed with no instructions on window or no phone number to be mailed either. Messed around the parking lot call Dan to find out they're temporarily closed
Joel D. Valdez
2024-04
Jessica was soooo nice ❤️
EJs evony BOC
2019-05
If they would allow me to leave no stars I would- I get that you are trying to prevent sales to minors, but when you insist on scanning everyone's id's is the time when you just need to not want to sale those products anymore, it is fine for them to look at Id- how ever we still have rights to privacy in this country and demanding you have to scan it, when it clearly is way over the legal age is wrong..... just stop selling these products.
Wayne Mitchell
2014-05
i am no longer going to shop at walgreens.they have gone to this "bonus reward card" and i dont want to carry another card!!!!seems as if you can only get their sale prices with a rewards card?even though their store is convieniantly located for me, i will spend my money elsewhere!!
Lindsay Owens
2020-05
If I could leave no stars I would. The pharmacy always takes forever, they lie about how long it takes to refill prescriptions. Then are rude, they have no customer service skills.
Dustin S.
2022-05
It was not busy but took a while to check out.
Barbra Harvey
2020-05
Great place to find hair products, makeup and pain medication
RaitonNin
2017-05
People who work here are meanies
Christopher Moressi
2017-05
Very expensive and the service was spotty.
Cole Mundus
2016-05
Slow service
lety Solano
2022-05
Very friendly, the store is very tidy and clean.. the store always clean and the staff very friendly
| Monday | 7 AM-11 PM |
|---|---|
| Tuesday | 7 AM-11 PM |
| Wednesday | 7 AM-11 PM |
| Thursday | 7 AM-11 PM |
| Friday | 7 AM-11 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 8 AM-10 PM |
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