MaidPro

4.7 (233)

5525 Merle Hay Rd #115, Johnston, IA 50131
(515) 505-3996
maidpro.com

Claimed
House cleaning service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Michelle Cross

2024-04

Morgan and Travis did an amazing job cleaning my home! They were very professional, and cleaned all the areas on the checklist, and even brought treats for my cat! I couldn’t be more pleased with my clean home!

Andrew McDowell

2024-04

I had a wonderful experience with MaidPro. The women arrived on time (which I REALLY appreciate), were thorough, worked hard, and did a great clean! Thank you!

Beth Pfander

2024-04

Morgan carefully cleaned our home! She is a delight and was very thoughtful. We loved the fresh appearance and the smell was delightful!

Trish Mitchell

2023-12

Carla and Rachel cleaned our business location. We had not had anyone clean it for almost 2 months. They did a great job and will help us all stay way more healthy this winter!Service: Office & workplace cleaning

Christy Field Roberts

2024-03

Rachel did a wonderful job. Everything’s looked very nice. She was very sweet and professional

Mavis Anderson

2024-04

Carla from MaidPro has been doing my monthly cleaning for several months now. She is very proficient, friendly and does everything I ask or suggest to her. I have always been very happy with the cleaning and and would suggest that anyone looking for a professional to do their cleaning to check out MaidPro and ask for Carla if you sign on with MaidPro. You will be glad you did!Service: Standard cleaning

Haley Masterson

2024-01

Mindy went above and beyond. My apartment is clean, but she also fixed my duvet, which I'd given up on as hopelessly tangled. Five stars.

Mike Boehm

2023-12

Carla did an absolutely wonderful job cleaning my apartment. She 's professional, friendly, thorough and efficient.Services: Standard cleaning, General housekeeping

Cui Davis

2022-05

They cleaned a house my clients bought. After coming back the second time, they still left the house dirty. We had to hire another to get the job done. I don't recommend this company. It's a waste of money.

Diana Deibler

2023-11

3 mos. 3 cleanings and I continue to be thrilled with service quality. Carla & Rachel are an especially amazing team - so thorough, efficient, and friendly. Everything looks and smells wonderful!!Service: Standard cleaning

Angela Dostal

2024-04

Nice job, Monica! I think I am misspelling your name so sorry about that! Thank you for making my home cozy and clean!

Carol Mancilla

2023-10

I needed a deep clean after decluttering and before painting. The 2 cleaners that came were friendly and worked hard. My house hasn't been this clean for years. I'm very satisfied with the end result.

Xavier Bou

2023-05

We just started using MaidPro and we’ve tested out a couple of cleaners. Today we had Jamie Risius. She did an amazing job and was very professional. We liked her so much, we decided to make her our preferred pro. Great professional service! I would highly recommend.Services: Standard cleaning, General housekeeping

Patricia Eakle

2023-08

Brandy and Cerenity flew through my home dusting, vacuuming, leaving the bathroom feeling 5 star desantized & smells wonderful. The kitchen is shining & sparkling clean. Thanks for your hard work! Keeping these new laminate floors shining & clean is not fun.Services: Standard cleaning, General housekeeping

Safiye Fleener

2023-05

We've had several cleaning services and have really settled on MaidPro. The provide value and quality of service. The associates that come to the house are professional and very friendly. Thank you to Isaac and Brandon for doing such a great job in meeting our requests! We would love to have them both back each cleaning.

Garfield Collier

2024-04

Cleaner had 2-3 issues with flooring and changing garbage. No discount given for the lack of completion of cleaning.

Lauren K.

2022-05

Cathy is a godsend! My house is always fresh and spotless after I get my clean. I appreciate the check-list which is very thorough. My favorite two days are the month are housekeeping day because I can come home and collapse. I believe that the price is extremely fair AND, I don't have to worry about my cat hen I'm not there! I highly recommend!Service: Standard cleaning

Josh Green

2023-05

Jamie at MaidPro cleans my house once a month. She does a fantastic job and is always fun to chat with. Sometimes she even leaves a little treat for my cat! I definitely recommend using MaidPro and if you can, request Jamie. Management is very quick to respond and if there is an issue they happily correct it. Five stars and will continue to use MaidPro!Services: Standard cleaning, General housekeeping, Deep clean

WAR WRATH

2022-05

Everything looked great but they missed the mud room off of the kitchen. Also I could tell the areas that one of the girls cleaned as opposed to the other. One of the girls was very thorough and the other seemed a little rushed. Two of my bathrooms weren’t cleaned very well, but the master bathroom looked great. The toilet in the master bathroom is cleaned but my other two toilets are not so much. My guest bathroom downstairs looked barely touched. I’m not angry, just a little disappointed in the bathrooms and the fact that the mud room off of the kitchen that my pet stays in mostly wasn’t touched at all, and I just cleaned that floor myself once I got home. I’ll use the service again because I thought that overall the service was worth the value but I’d definitely expect a more thorough clean next time. One of the two girls was great and worked hard, but the other didn’t do very well. If I could get two girls like the one that worked hard I know my house would look great, and I don’t think I would have any complaints. I know this seems like a negative review but it’s really not. The house looked great and I was very pleased with everything other than my guest bathrooms and the mud room off of the kitchen. Overall it looked great. If someone could please call me though. I’d like to clear some things up.

Kelly Lang

2023-08

Great job by Brandy & Mackenzie. Both were personable and took good care of our home. We are enjoying the sparkle!Services: Standard cleaning, Deep clean

Jordan Lewis

2023-05

Megan Reeser and the other lady she had with her were amazing! They did a great job, made our daughters feel special, and made sure to be careful with what cleaning products they used around all the different pets we have in our house!Services: General housekeeping, Deep clean

Laura

2023-05

Save yourself the headache - just don't use this company! We scheduled a deep clean of the entire house. This was not cheap to begin with! The 49 point checklist they advertise is an absolute joke. My house was well taken care of to begin with, just wanted a deep clean that I didn't have to do!Here is a brief list of what was missed in our house:1. Basement: Literally only the carpets were vacuumed. Stairs were not vacuumed. No baseboards dusted, no furniture vacuumed.2. Main floor: Multiple areas of crumbs left where they would be easily accessible to clean up, dust left on top of surfaces. The entire main floor was not mopped! The owner cited human error on this one - Human error not to mop AT ALL for a deep cleaning service?! Continued missing floorboard cleaning, front of cabinets not wiped, kitchen sink not cleaned.3. Upstairs/Bedrooms: Many remaining floor boards not dusted, rooms were tidied up but not deep cleaned.4. Bathrooms: Soap scum remaining in tub, wiped around the shampoo bottles, did not scrub. Even hair remaining over the top of the drain. Dust bunnies in the corners, things (ex = toilet brush) were not moved out of the corner to clean.These are all items that were stated they would be done according to their master 49 point checklist.Talking with customer service was a nightmare. They offered to send someone out to re-clean the areas that day. Thanks but no thanks, you have proven your company to be subpar. After many ridiculous text messages (took about 3 times of asking for a phone call before I finally got one), they took one third off of the total quoted price stating "I apologize for not meeting your standards." They didn't meet their own standards they advertise!When the owner finally called me, he was extremely rude. What happened to customer service in a service industry?As one positive, the areas that were cleaned well, looked great, just not sure why that wasn't carried throughout the whole house.Props to you if you read all this - I promise you will be much happier and have much better use of your money if you go elsewhere. Plus, you won't be feeding a service based company that cares absolutely zero about customer service!

Kamryn Jack

2023-05

I had Maddie come and clean yesterday and she was so thoughtful and I could tell she took her time to make sure everything was clean and tidy. I really like the checklist which allows me to see what she does when she visits and it is really nice to have a spotless home to come home to and then also time to focus on the bigger stuff. Maddie event went the extra mile to put little flower stickers on my paper towels and toilet paper rolls which I thought was a nice touch. Thanks Maid Pro and Maddie!Service: Standard cleaning

Beth Scheetz

2023-11

I loved Carla and Rachel They were great communicators and left the house looking beautiful!

Gillian Gremmels

2022-05

We’ve had the MaidPros clean our house four times now, and we’ve been very happy with their service. Everything is done to our satisfaction, and it is so nice to come home to a clean house! Milly has been on our crew (sometimes with a partner and sometimes without) every time. She’s terrific, and so careful of our elderly blind cat. Highly recommend! Jill Gremmels and Robert KaysService: Standard cleaning

Ray Geisller

2022-05

We always look forward to Jean's routine visits, when she cleans our home very well while we just get out of her way! Over time, the chores add up, and we only have a limited amount of energy each day. Jean gives us such peace of mind by taking care of all the things we're too tired to do. Each of her visits are so consistent, and she's always asking us if there's any way the Pros can improve their service or if there's anything else she can do before she leaves our home. I appreciate how she consistently presents a professional attitude. Everyone has bad days once in a while, and it takes a lot of skill and professionalism to consistently present a positive attitude with every single visit. This consistency and routine help me to feel comfortable inviting MaidPro into our home for regular cleanings, because I know that all of our interactions with Jean will be pleasant and professional. During such a short portion of the day, she goes through every part of every room, leaving it free of dust and dirt!Service: Standard cleaning

Robert Kays

2023-05

We like MaidPro, but have been unhappy about recent people turnover, and rescheduling appointments by MaidPro. However, for the last two visits we have had Morgan. She is GREAT! Could not be happier with MaidPrto, now that Morgan is on the job.Service: Standard cleaning

Rachel Geisler

2023-06

While we miss the Pro and trainer Jean L., we were very fortunate to be matched with the Pro, Carla! When Carla comes to clean our home, her calm demeanor makes me feel more relaxed than before she arrived. She graciously accommodates requests that might change her routine, like cleaning the office during a break in our work schedule.Services: Standard cleaning, General housekeeping

Jamie Boersma

2023-12

Rachel did a great job of cleaning ouf new home before we moved in.

Molly McGee

2022-05

MaidPro had cleaned my home several times now, and I have been very happy with their service. Spencer has been awesome and is very thorough every time. Everything is done to my satisfaction, and it is so nice having this off of my plate.Services: Standard cleaning, General housekeeping

Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

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